chengshibianjie Hotels in Kunshan

Location was perfect and also my initial consideration, right at the center of city. No much to expect except for those standard items example - service, cleanliness or comfortability therefore to my surprise, the rooms were cosy and clean (guessed it’s because they were newly renovated or not long ago) but, but except for some minor hiccups example - air conditioning controls (remote and wall mounted) + room WiFi needs pre-logging on before connectable (used my phone hotspot to fix problem)! Everything was fine until the next day slightly before checking out, they cut off my room electricity abruptly half an hour before checkout time! Imagine if you’re still using the bathroom! This needs serious attention as I have never encounter such scenarios before, in my entire life experience of travelings and staying in hotels. Never. Of course my booking came with the “late checkout privilege” so why the rush? Oh and they did offer an upgrade of room (when checking in) but, but with additional charges! Wondering if these misunderstandings were “intentional” or caused by miscommunication between the hotel management and platform, a sales technique? Please clarify: rewards enjoyable/ available after booking, if possible thank you

The room is very clean, the environment is really good, it feels comfortable and warm, the front desk service is superb, the lady also sent gifts, it is especially convenient to eat and play around, the focus is still super cost-effective, recommended

I stayed at your hotel very late on March 1. First of all, the service of your hotel left a deep impression on me. From the reception to the room service, every employee showed a very high professionalism and warm and friendly attitude. Not only did they handle my check-in and check-out quickly and efficiently, but they also provided timely and thoughtful help when I encountered any problems. This nuanced service made me feel at home, greatly improving my stay experience, whether it is in the public area or the interior of the guest room, clean and orderly. The room was well equipped and well maintained, the beds were comfortable, the bathroom was clean and bright, and I felt very comfortable and at ease during my stay. Especially in the current context of health and safety, the high standard cleaning work of your hotel undoubtedly provides great protection for guests, which makes me very satisfied with this stay experience. [Date]