Atour Hotel Economic Development Zone Kunming Reviews

Response from Property: It must be a special fate that allowed us to meet each other in the vast sea of ​​people. Although the encounter was short-lived, we both left beautiful memories in each other's hearts. Duo'er is located in the New Economic Development Zone, adjacent to Jiangong New Town, Chenggong New District, Chenggong Wanda, the airport and the high-speed rail station, which can be reached in 20 minutes by car. Jingkai Atour is the ninth store of Atour Group in Kunming, Chuchen , sweating, oversized bamboo residence, Xiangzhao, homecoming, plus a comfortable lobby, making guests feel relaxed and comfortable. There is no star rating in service. We are always ready for every guest who chooses Jingkai Atour. Our breakfast is freshly made every day in a buffet style, providing guests from all over the world with a variety of choices, including freshly squeezed juices, freshly ground coffee, local specialty rice noodles, noodles, shredded rice noodles, rolled noodles, all freshly made in the morning. We cook and bake our own food, letting the unexpected warmth become synonymous with Atour. We look forward to your next visit with your family or friends. Thank you again for your support and recognition of us, and I wish you and your family all the best.

Response from Property: Spin and jump~ I won’t stop~ I’m talking about the current Duo’er~ After receiving such thoughtful comments, Duo’er is so happy~ Sometimes happiness is just a feeling, as long as you feel it with your heart, it will always be around us, and there are many things in our memories. Things, because of the feeling of happiness, no matter how long the time passes, the mood remains the same. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support! ~~Excited Duoer~~

Response from Property: Dear guests: Hello! Thank you very much for your praise of us~ As the saying goes, it’s great to have friends from far away. Your support is definitely our biggest motivation~ The so-called "Atour Hotel" means "A tour hotel, at our hotel" ". Atour attaches great importance to your "on-the-road" travel experience and strives to bring you surprise, warmth and touch. We are very happy to see your praise for us. Duoduo understands that there is "a long way to go" on the road to service, and she is determined to "remain true to our original aspirations and forge ahead".

Response from Property: Thank you dear for sharing your stay. Your praise and satisfaction are the sunshine in Duoer's life, illuminating a future where Duoer will not forget her original intention and forge ahead~! The world is so big and crowded with people, and there are thousands of reasons why people are looking for excuses to leave. Duoer has always been here, never forgetting her original intention, working hard to become a better version of herself every day, and never giving up~! Duoer feels very honored to be able to add a gorgeous rainbow to your journey~!

Response from Property: Thank you dear for sharing your stay. Your praise and satisfaction are the sunshine in Duoer's life, illuminating a future where Duoer will not forget her original intention and forge ahead~! The world is so big and crowded with people, and there are thousands of reasons why people are looking for excuses to leave. Duoer has always been here, never forgetting her original intention, working hard to become a better version of herself every day, and never giving up~! Duoer feels very honored to be able to add a gorgeous rainbow to your journey~!

Response from Property: Dear Duoyou, hello! We are deeply sorry for the trouble caused to you. Thank you very much for pointing out the problem. We always hope to leave a good memory for every guest staying at the hotel. Obviously, we did not do it for you this time. This is a perfect end to our trip. We are deeply sorry for your feedback. We immediately dealt with and improved the problem. Thank you again for your valuable feedback. We will continue to improve the quality of our service. We hope that We can provide you with a perfect stay experience the next time you check in. Please believe that we have been working tirelessly to win more customer satisfaction! Finally, I wish you a happy life and all the best!

Response from Property: Hello, dear family, I am really sorry that I failed to meet your expectations. I will now answer your questions one by one: 1. After calling the monitoring, it was found that your takeaway arrived at the front desk at 12:37, which is the same as At the same time, 4 takeaways arrived together. After that, we delivered them to you as soon as possible. Because it was the peak check-out period and the robot was already delivering, your takeaways were put on hold for nearly 9 minutes. For late delivery, we will We sincerely apologize; 2. The room type you booked is a superior double room. Seeing that you are checking in for the first time, in order to give you a better sleeping experience, we have specially upgraded you to the Jimu room type. The Jimu room type is close to the school because the hotel It is an independent hotel with a whole property. There are large communities and cleaning areas around it, so the scene you see is not very beautiful. In view of this situation, your family can call us immediately after checking in, and we will help you deal with it in time. ~ No matter what, it is our fault and we will never hide it. I hope you can give Duoer a chance to make corrections. We will definitely give you an unparalleled experience when you stay at the hotel next time!

Response from Property: Hello, dear Duoyou! I'm sorry to have brought you a bad stay experience. Thank you very much for pointing out the shortcomings in our work. We always hope to leave a good memory for every guest who stays at the hotel. Obviously, we did not provide you with a good memory this time. A perfect ending. Regarding your feedback, we are deeply sorry. We immediately dealt with and improved the deficiencies in reception. Thank you again for your valuable feedback. We will continue to improve the quality of our service and hope to be able to serve you during your next stay. To provide you with a perfect stay experience, please believe that we have been working tirelessly to win more customer satisfaction! Finally, I wish you a happy life and all the best!

Response from Property: Dear guest, thank you for choosing our branch among thousands of hotels. We are deeply sorry that you did not have a satisfactory stay experience. We will definitely review our shortcomings and actively correct them. Your satisfaction is guaranteed. The hotel has prepared a variety of room types with different layouts for different guests to choose from. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit Come again!

Response from Property: Dear Duo'er: Thank you for staying at Atour Hotel, Kunming Economic Development Zone and for your review of us. I'm sorry to bring you a bad check-in experience. Regarding your claim that the quilt is not clean, you are really wronged. The hotel's bedding uses high-quality Xinjiang long-staple cotton to create a comfortable and skin-friendly bed for customers. It feels like naked cotton. No bleaching chemicals are added during production. There is no original ecology of printing and dyeing. It restores the true color of cotton. The bedding is light yellow. If there are black dots in the fabric, don't worry that these are cotton seeds. This is a normal phenomenon. If you have any questions during your stay, you can dial "0" to the front desk, and Duoer will provide you with services 24 hours a day. I hope you will give Duoer another chance. You can contact Duoer in advance next time you check in, and Duoer will help you arrange your room. The world is so big and crowded with people, and there are thousands of reasons why people are looking for excuses to leave. Duoer has always been here, never forgetting her original intention, working hard to become a better version of herself every day, and never giving up! I wish you and your family all the best.