Howard Johnson Flower City Hotel Kunming Guest Reviews
4.7/5
Outstanding
3941 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3941)
Positive reviews(3857)
Reviews with photos/video(436)
Delicious breakfast(187)
Close to airport(171)
Would stay again(131)
Friendly front desk staff(85)
Perfect for kids(38)
Has facilities for children(17)
Negative reviews(84)
Guest User
Orchid Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Hotel is nice and convenient. Everything are in good standard. There is flower city (flower dome) next door so can take a look. I like the rice noodle shop next to the hotel, it's beautiful restaurant with good food&good taste&good price.
Response from Property: Thank you so much for your kind words and positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and found it to be nice and convenient. It's great to know that our standards met your expectations.We're also thrilled to learn that you appreciated the proximity to the Flower Dome, which is indeed a wonderful attraction to visit. And we're glad you had a pleasant dining experience at the rice noodle shop next to our hotel. It's always a pleasure to hear that our guests enjoy the local cuisine and find good value for their money.Thank you once again for choosing our hotel for your stay. We look forward to welcoming you back in the future and hope to continue providing you with exceptional service and comfortable accommodations. If there's anything else we can assist you with, please don't hesitate to let us know. Have a great day!
Costa85
Orchid Deluxe King Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Nice hotel staff, Jenny was very helpful.
Hope to come back soon
Response from Property: Thank you for your praise, Jenny is very happy,We also look forward to your arrival, wish you a happy life!
Tor
Orchid Deluxe Twin Room
Stayed in Jul 2022
Family
4 review
4.5/5
Great
Posted on Jul 25, 2022
The massage/spa wasn’t really a spa. It was hard to find and they were not very receptive.
Response from Property: Dear guests:Sorry,we have no spa/massage in here, we will improving in the future,have a nice trip,looking forward to seeing you again~
Nicola
Orchid Deluxe King Room
Stayed in Dec 2021
Travel with friends
26 review
4.2/5
Very Good
Posted on Dec 17, 2021
Lovely hotel but they tried to kick me out of the room because I hadn’t been in China for 6 months. I’ve actually been here for 14 months but returned to Uk in July. Nowhere in the policy does it say this and I felt completely discriminated against. It was a stressful experience so foreigners please beware!
Response from Property: Dear guests, sincere greetings from Howard Johnson International Hotel Kunming Flower City! First of all, thank you very much for taking the time to comment on this stay. From the comments, I learned that we failed to provide you with a staying experience that exceeded your expectations. The hotel service team would like to express our sincere apologies to you. We attach great importance to your feedback, and have reported to relevant departments as soon as possible and ordered them to conduct inspections and rectifications. We are always committed to providing every guest with a pleasant and constant quality hotel experience. We look forward to your staying again and see our changes and progress. We wish you a happy life!
Nicholas Michael Soentgerath
Orchid Deluxe King Room
Stayed in Feb 2022
Solo travelers
5 review
1.7/5
Posted on Feb 4, 2022
Stay away from this hotel. It’s location is far away from anything worth visiting in Kunming. The hotel closed the gym, spa, and mall without informing guests prior to bookings. There was no explanation for why any of these amenities were closed. Lights in the hallways are turned off, the restaurant has very loud high pitched noise making it difficult to enjoy your breakfast. Gates to the hotel are closed except for one making you have to walk incredibly far to the front door. Staff spoke no English and were not willing to use translation programs to help.
Overall this was my worst hotel experience in China. Stay away!
Response from Property: Dear guests, sincere greetings from Howard Johnson International Hotel Kunming City of Flowers! First of all thank you very much for taking the time to comment on this stay. I understand from the reviews that we have not been able to provide you with an experience that exceeded your expectations, and the hotel service team would like to express our sincere apologies to you. We attach great importance to the problems you have reported, and have given feedback to relevant departments as soon as possible and ordered them to inspect and rectify. We are always committed to providing every guest with a pleasant hotel experience with constant quality assurance. We look forward to your stay again and to see our changes and progress. I wish you a happy life!
ASWIN
Orchid Deluxe King Room
Stayed in Dec 2021
Solo travelers
6 review
4.2/5
Very Good
Posted on Dec 9, 2021
Hotel is near to airport with latest standards of hotels. I had bad experience with my request to add breakfast with payment, unfortunately hotel has not provided breakfast. Employees are very friendly and helpful
Response from Property: Dear guests, sincere greetings from Howard Johnson International Hotel Kunming City of Flowers! First of all thank you very much for taking the time to comment on this stay. I understand from the reviews that we have not been able to provide you with an experience that exceeded your expectations, and the hotel service team would like to express our sincere apologies to you. We attach great importance to your feedback on the problem of not being able to enjoy breakfast, and have reported it to the relevant departments as soon as possible and ordered them to inspect and rectify. We are always committed to providing every guest with a pleasant and constant quality hotel experience. We look forward to your stay again and to see our changes and progress. I wish you a happy life!
Momo10
Orchid Deluxe King Room
Stayed in Nov 2021
Couples
14 review
4.5/5
Great
Posted on Nov 15, 2021
The staff was very friendly and helpful. The breakfast was good but only chinese, just take note if you’re a fussy eater.
The room was very clean but smelled like smoke. There were “no smoking” signs everywhere but even the hallway smelled like smoke. This s not conducive for a non smoker as it would not allow one to have a good night of sleep.
Response from Property: Hello, dear guests! Thank you very much for your support to the hotel. Thank you for your valuable comments and suggestions on the shortcomings of the hotel. After receiving your reply, we have dealt with relevant problems in the first time and committed to improving the accommodation experience of every guest. We look forward to your coming again. Wish you all the best!
Longcunge
Orchid Deluxe Twin Room
Stayed in Jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jul 12, 2023
good~
Response from Property: Dear peanut guest: Thank you for choosing to stay at Howard Johnson International Hotel Kunming Flower City. During the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touching and surprise are the directions we always pursue. Thank you dear. Comments, we hope to be with you all the time! May all your wishes come true!
szyaner
Orchid Deluxe King Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The orchid room I stayed in was clean and spacious, with no odor and very quiet. The hotel service was very good, and they greeted me when I entered and left. Fresh fruit was delivered every day, and milk was delivered in the evening. I will stay here again next time.
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Anonymous User
Orchid Deluxe Twin Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The whole family went on a self-driving tour in Yunnan, and on the last day we stayed at Howard Johnson Hotel in City of Flowers. It is very close to the airport, and it is convenient to get there in just over ten minutes. We also rented a car. The overall facilities are complete, the room is clean, and the environment is elegant. In particular, the hotel service is thoughtful, and the Golden Key housekeeper Ms. Duan is warm and thoughtful. My elderly family members praised her service very much!
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Guest User
Meow Planet Twin Bed Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 6, 2024
We originally booked two superior twin rooms, but our baby chose the Pet Room. As we did not consult the hotel in advance, we found out after arriving that it was convenient for people with pets. The front desk was very considerate and let us cancel the room and book the Superior King Room instead, which was more cost-effective. We did not cancel the room due to personal reasons. There are two adults and three children in our family. We were also given a breakfast voucher and tickets to the Botanical Gardens in the City of Flowers. We stayed in several luxury hotels this time, and the service of the waiters in this hotel was the best. As we had a lot of luggage, the waiter helped us deliver the luggage after checking in. During our stay, every time a waiter passed by, he would say hello. Families without pets are not recommended to stay in the Pet Room. No matter how we cleaned it, it still smelled like pets. This was also the result of us not changing it ourselves. In short, it was very good!
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6/9
Le Louvre Museum Waltz
Orchid Deluxe King Room
Stayed in Sep 2024
Solo travelers
23 review
4.2/5
Very Good
Posted on Oct 16, 2024
I forgot the name of the manager, she was very nice. Seeing that I came alone and didn't order breakfast, she also cared about whether I had breakfast or not, which made me feel very warm. The hotel is clean and tidy, the price is cheap, and the service is also very good. Recommended to stay
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Bendilaohu
Orchid Deluxe King Room
Stayed in Sep 2024
Business travelers
198 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel is close to the airport and a little far from the city, so it is fine for self-driving tours. The facilities are quite good, the room is also very large, especially the shower is great. The breakfast variety is very rich.
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Guest User
Meow Planet Twin Bed Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 28, 2024
A very cozy hotel, very comfortable to stay in, the room hygiene is in place, the mouthwash cups, water cups, and slippers are all disinfected and individually packaged, and the bedding can also make me feel at ease, finally I don't have to use my own bedding. The service attitude of the staff is very 👌, especially the hotel manager Duan, who is responsible, enthusiastic, careful and patient.
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6/16
Guest User
Orchid Deluxe Twin Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Very cost-effective hotel, the location is a bit remote, but not far from the airport. The air conditioning was not working when I checked in, but we quickly arranged for a technician to come and repair it. The old technician was so quick that he fixed it! There is a flower pavilion downstairs, free of charge for staying in the hotel