Home Inn (Kunming Railway Station Yongping Road) Reviews
Home Inn (Kunming Railway Station Yongping Road)
2F, No.10 Yongping Road, Guandu District, Kunming, Yunnan, 650051, ChinaView Hotel Details
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Home Inn (Kunming Railway Station Yongping Road) Guest Reviews
4.1/5
1322 review
Verified reviewsLocation4.1
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(1322)
Positive reviews(1187)
Reviews with photos/video(123)
Easy to get around(298)
Convenient location(263)
Close to train station(214)
Amenities lacking(94)
Friendly front desk staff(63)
Delicious breakfast(32)
Luggage delivery service(19)
Would stay again(17)
Negative reviews(135)
Guest User
Double Room
Stayed in Sep 2024
Business travelers
23 review
Outstanding
Posted on Sep 20, 2024
设施：1
卫生：1
环境：1
服务：1
环境：1
卫生：1
设施：1
服务：1
卫生：1
环境：1
环境：1
服务：1
服务：1
服务：1
环境：1
Response from Property: Thank you very much for your comprehensive affirmation. We will continue to work hard to maintain high standards of facilities, hygiene, environment and services, and look forward to providing you with a comfortable and satisfactory stay experience again.
Tom Fuzer
Guestroom (2 Beds)
Stayed in Nov 2023
Solo travelers
34 review
Posted on Nov 14, 2023
The key value of the hotel is location, right next door to the station. You can't be much closer really... I stayed in one of the budget rooms with no window, which was a bit depressing, but I knew that I have to get up very early so no complain about that. What annoyed me though is that most of the clientele were travelers coming late, leaving early, who couldn't care less about fellow guests. Some were shouting, singing, slamming doors even at 2 am, just to start it again at 5am...
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our branch and sharing your stay experience! We are very sorry to see your review. We are very sorry for the inconvenience caused to you by this stay. We will report the problem to you and sincerely look forward to your visit again!
Senior Biker
Double Room A
Stayed in Aug 2024
Solo travelers
11 review
Outstanding
Posted on Sep 20, 2024
very close to the metro station
Response from Property: We are delighted to hear that you found our location convenient for your travel needs, being just a stones throw away from the metro station. Thank you for your positive feedback!
CHAN LAI KONG
Double Room A
Stayed in Jul 2023
Couples
19 review
Amazing
Posted on Aug 4, 2023
Very near to Kunming station . Convenience for traveling. Cleanliness should be improved
Guest User
Brand New Business Double Bed Room
Stayed in Oct 2024
Couples
1 review
Outstanding
Posted on Oct 19, 2024
The room is nice, with windows for ventilation. You can store your luggage at the hotel the next day and go out to play. It's a five-minute walk from the high-speed rail station, which is very convenient. (BTW: There is no elevator in the hotel, so please be careful if you are traveling with the elderly or wheelchair users)
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Guest User
Double Room A
Stayed in Sep 2024
Couples
16 review
Outstanding
Posted on Sep 12, 2024
It is very close to Kunming Station. There are many places to eat nearby, such as cross-bridge rice noodles and wild mushroom hot pot, which are all delicious. The hotel is relatively quiet, and there are microwaves and restaurants, which is quite convenient.
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Response from Property: Thank you very much for your detailed review. We are glad to provide you with a convenient accommodation experience. It is close to Kunming Station and has rich food in the surrounding area, which indeed brings a lot of convenience to guests. Your satisfaction is our affirmation. We look forward to your coming again. We will continue to work hard to maintain the tranquility of the environment and improve the facilities to create a more comfortable living space for you.
czb8808
Guestroom (2 Beds)
Stayed in Sep 2024
Business travelers
1 review
Posted on Sep 6, 2024
We checked in at 9pm. The handsome guy and beautiful girl at the front desk were not friendly. The room was super small. It seemed to be a remodeled complex building like a shopping mall. The facilities were old and damaged. I had to turn 7 corners to get breakfast in the morning. My friend counted them. I was dizzy going up and down the stairs. The lady in charge of the restaurant had a stern face and questioned me like a class enemy. She also called the front desk to ask if breakfast was included. I was completely dizzy.
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Response from Property: Dear guests: Hello! Thank you for choosing us as your accommodation choice. We are deeply sorry for your feedback, which clearly falls short of our service standards. We have taken immediate measures to strengthen training and supervision to ensure that this type of problem does not happen again. We look forward to having the opportunity in the future for you to experience our improvements and enhancements.
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
17 review
Great
Posted on Oct 27, 2024
There is no elevator. The elderly have poor legs and feet, so they changed hotels after staying one night.
Except for the lack of elevator, everything else is pretty good.
If you have too much luggage or have poor legs and feet, please choose carefully.
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Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
8 review
Outstanding
Posted on Aug 3, 2024
Very close to the train station, 5 minutes to the station, the room is very big, I have stayed in Home Inn in several cities, this one is quite satisfactory, the room is big enough, especially the bathroom is spacious and hygienic, there are many places to eat nearby, the mushroom hot pot recommended by the little girl at the front desk is also delicious😋
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Response from Property: Dear guests, thank you very much for your recognition of our location, room size and sanitary conditions, especially your satisfactory evaluation of the front desk service and surrounding catering. Your satisfaction is our motivation. We look forward to your visit again and we will continue to work hard to provide better services.
Anonymous User
Guestroom (2 Beds)
Stayed in Jul 2024
Family
5 review
Posted on Jul 31, 2024
Very disappointed, good location, no elevator. Room facilities are outdated. The layout of the room is not good, like walking in a maze. There are cockroaches.
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Response from Property: Thank you for choosing our hotel and giving us your valuable feedback. We are very pleased with the location. We sincerely apologize for the inconvenience of not having an elevator and the disappointment caused by outdated room facilities and layout issues. We attach great importance to your feedback on hygiene and will take immediate measures to correct it. Your opinions are an opportunity for us to improve, and we look forward to experiencing our improvements when you come again.
Anonymous User
Guestroom (2 Beds)
Stayed in Jul 2024
Travel with friends
3 review
Posted on Jul 31, 2024
I got off the train late. I went there for the Rujia brand, but I was disappointed. First of all, there was no elevator. The waiter said it was on the second floor, but it was on the fourth floor. Imagine how it feels to climb the fourth floor with a big suitcase... Secondly, the room was full of cockroaches. The room cost more than 200 yuan and had no windows. The slippers were just a piece of paper. The soundproofing of the room was even worse. I could clearly hear the other person turning on and off the lights. It was like an earthquake when I passed by the corridor with a suitcase. The bed board was shaking! This is a hotel converted from a shopping mall. I don’t know how the fire department passed the inspection? Yunnan is beautiful, I will never go to Rujia again!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay and sharing your experience. We are deeply sorry for your disappointment. We apologize for the inconvenience of incorrect floor directions and no elevator. We will strengthen staff training and optimize guidance services. We attach great importance to room hygiene and facilities issues and will take immediate measures to rectify them to ensure cleanliness standards and living comfort. Your feedback is our motivation for improvement. We sincerely hope to have the opportunity to serve you again in the future and present a better accommodation experience.
Nienieshianhao
Guestroom (2 Beds)
Stayed in Jul 2024
Travel with friends
51 review
Great
Posted on Jul 29, 2024
The hotel is very close to the train station and can be reached on foot.
But because it is so close to the train station, the surrounding snack bars and business districts are quite active and not very quiet. The hotel is a renovation of an old house and the sound insulation is not good. Some people get up very early in the morning to catch the train, and the noise is still quite loud.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Kunming Railway Station Yongping Road Branch and giving a good review in your busy schedule. The hotel has convenient transportation. Whether you are traveling, shopping or eating, the surrounding area is relatively convenient. There are buses to various places at the door. Whether you are going to scenic spots or to the city center, it is very convenient. I look forward to serving you again and wish you a pleasant journey!
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Family
3 review
Outstanding
Posted on Jul 24, 2024
It is very close to the train station, a 5-minute walk. The front desk guy is enthusiastic and helps with luggage. The room is large and comfortable, and the price-performance ratio is very high. I recommend it to everyone.
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Response from Property: Thank you very much for your detailed evaluation. We are very happy to provide you with a convenient accommodation experience. Your satisfaction is our motivation, and our front desk colleagues will also be encouraged by your recognition. The comfort and high cost performance of the room are what we have been working towards. We look forward to your visit again. We will maintain our consistent enthusiastic service and continue to create a warm and pleasant travel stay for you.
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Couples
6 review
Posted on Jul 20, 2024
It is relatively close to the train station, only a seven or eight minute walk. This place must have been open for a while, so it is a bit old, but the price is still relatively suitable near the train station. Generally speaking, it is suitable for travelers who reverse trains at Kunming Station.
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Response from Property: Thank you for your detailed review. We are located in a convenient transportation hub and are committed to providing cost-effective accommodation options for transfer passengers. Regarding your feedback on the aging of facilities, we will consider timely renovations to improve our guests' accommodation experience. We look forward to your visit again and hope we can do better.
Guest User
Guestroom (2 Beds)
Stayed in Jun 2024
Family
1 review
Very Good
Posted on Jul 2, 2024
The space is very small, the facilities are old, the curtains are broken, the big bed is also very small, the room is very stuffy, the location is convenient, close to the road, and the noise from people eating and drinking on the street at night is loud, which affects sleep.
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. The front desk provides free earplugs. At the same time, we will strengthen the training of room staff and make room inspections more detailed. We will try our best to help you solve the problem as soon as possible. The hotel is only 300 meters away from Kunming Station, with convenient transportation. Whether you are traveling, shopping or eating, the surrounding area is relatively convenient. There are buses to various places at the door, whether you are going to scenic spots or the city center. Once again, we sincerely apologize to you. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again! I wish you a happy life and all the best!