Guest User
October 4, 2024
After staying for four days, I discovered that the hotel is really good. All aspects of facilities and services are very good and considerate. For example, the room lady and the front desk lady are very enthusiastic in delivering things and solving room problems at night. The rich breakfast, the gentleness and enthusiasm of the ladies at the front desk, and the on-call laundry and tea delivery. Well, Kunming left a very good impression on me this time.
After leaving the store, I discovered that the charger was left in the room. After finding it, the lady at the front desk kept trying to figure out how to get it to me as quickly as possible. Actually, it’s okay if I don’t have a charger, but I saw that the lady at the front desk was so anxious and serious. I'm thinking of various ways to address the concerns of customers. I'm very touched. Five-star praise.
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