Hanting Hotel (Kunming North Bus Terminal)

I am very satisfied with my stay. The room is clean and hygienic, the front desk service is good, and the price is high. It is worth staying👍👍👍

The service in this hotel is very friendly, and the mattress is moderately soft and hard, which made me sleep very comfortably. The decoration colors are also simple and elegant. During the entire stay, I felt meticulous care and attention.

The cleanliness and service attitude are also very good. The breakfast is very rich. When I checked out, the waiter didn't forget to give me two bottles of mineral water and a small gift for the child. Things are no longer expensive, and this thoughtfulness is enough.

The room is very new, and the hotel's facilities and equipment are also relatively new. When I booked the room, I mainly wanted to take my children to the Kunming Wildlife Park nearby. I stayed in a special B&B in Minzhu Village the night before. Compared with the facilities and equipment, the wooden stairs and stairs are older. As a B&B, Hanting Hotel is advanced and convenient! The hotel's robots deliver food, which surprises and excites the children. The bright and spacious room makes my brother more willing to do homework. The free self-service washing machine on the first floor is equipped with laundry detergent, disinfectant, and a dryer, which is perfect for traveling. For a family guest staying for four or five days, this is simply not too considerate! What made me feel even more at home was the front desk staff Tan Hao. He was handsome and considerate. I checked in at 13:00 and the room had not been cleaned during the holiday. When I learned that I was anxious to take my children to the zoo that day, Tan Hao suggested that I could store my luggage. , seeing that the children were tired at noon, I gave the two children a box of watermelon and small bubbles. The children suddenly became happy and energetic! After checking in, the toilet in the room is relatively smart. Children and elders are not very good at using it. They accidentally closed the water valve. The staff patiently explained and came to the room to solve the problem. After the five-day trip, I was in a hurry every day. I thought the pace could be slower on the last day. I asked about the check-out time and was told that it was 12:00. Tan Hao saw my hesitation and asked me if I needed to delay my arrival. Check out at 14:00, he can help me apply. Everyone can understand my surprise! What moved me the most was that after I finished washing the children’s clothes, I planned to go downstairs and put the clothes in the dryer, but I found that the staff had already put the clothes in the dryer! I would also like to mention the breakfast at the hotel. The breakfast variety is very down-to-earth, including freshly cooked rice noodles, noodles, wontons, Chinese stir-fried vegetables, fried rice, milk and soy milk, fruit noodles, yogurt, pickles and porridge... As a hotelier who has worked in the hotel for ten years For many years, I have been working as a staff member of an international chain of five-star hotels. Hanting Hotel impressed me by the service and hotel equipment functions of domestic brand hotels. Tan Hao's proactive service awareness and service accomplishments have set an excellent example for us hotel staff! I hope the boss will give outstanding employees like Tan Hao a promotion and a salary increase!

The hotel opened this year and the facilities are relatively new (fortunately)! A group of people passed by Kunming and booked five rooms in your hotel. The front desk service is very unfamiliar; the room seems to be clean if you don't look carefully, but the hair all over the floor is not friendly to mysophobia patients (btw, the entire hotel industry in Yunnan doesn't know how to use vacuum cleaners...); cities of this level in Kunming have banned smoking, and the hotel surface is everywhere There are no smoking signs, but there are still ashtrays in the room? What’s the logic? There are smokers everywhere in the lobby. The service guy told me that because some guests don't listen to greetings, how fair is it to us non-smokers? One star for service is for the guy who brought me towels last night and the girl who made breakfast this morning! Thank you! But as a hotel chain, it’s still pretty cool!

Avoid this pitfall and don’t stay in this hotel. They are irresponsible if there is a safety issue. Moreover, this hotel is not equipped with non-slip slippers. It fails to fulfill its safety obligations and causes accidental falls. The hotel says they have nothing to do with it.