Atour Hotel, Huancheng South Road, Kunming Railway Station

Room was clean and service was excellent from staff. I would highly recommend choosing this hotel for your stay in Kunming. It is also near the railway station, making it convenient to take the train to other cities.

My first experience staying with the Atour chain hotels. Have always heard about the great price to performance ratio. I checked in late and there was a minor backend communication issue between trip.com and the hotel, the room I booked wasn't reserved successfully in the hotel's system. The front desk staff quickly came up with a solution. They upgraded my room to a suite with a balcony. They provided me reassurance that I won't be left stranded and directed me to have the late night porridge while they sort it out. I was grateful for their service especially after my late arrival in Kunming. I was touched by the details of the room. The room is clean, well lit and there was cold and warm air conditioning.There was even a retractable clothesline in the shower area. Charging ports were abundant at both sides of the bed. The room is smart but upon switching off the lights, there was no unnecessary illumination from the switches or the TV, great for light sleepers sensitive to light. The pillow choice provided a personal touch. I look forward to my next stay with Atour. Many thanks to the staff on duty that night.

location close to railway station. nice, quiet, spacious rooms