Kumamoto Higashi Ward Hotels

The hotel is named in Japanese ピースフル Youxuyou, and the network address is ************************ . I booked a single room on July 13, and I thought it was a special price of 93 yuan/night. When I checked in on the afternoon of the 14th, the front desk told me that this was a birthday special. My passport showed that the check-in date was inconsistent with the birthday, so I couldn't enjoy the birthday special and needed to make up the difference. I said that when booking through Trip , the website and the order (English and Chinese) did not show that this was a birthday limited special. I decided to pay the difference first after thinking about it. After contacting Trip customer service to reflect this situation, Trip verified this situation with Japanese agents and hotel parties. After the three parties coordinated, the Japanese hotel agreed to return me the extra price difference, and it was returned on the evening of July 15. Thank you very much for the coordination and points of customer service. I found out at the time of check-in that this is a hotel with a hot spring pool, and it sells hot spring tickets separately in addition to hotel guests, and the hotel guest room is not equipped with a shower room. Guests want to take a bath and enjoy the hot spring for free (there is a key to the locker in the front hall of the hot spring pool, the front desk will give a plastic bag with bath towels and hot springs. If you want to wash it yourself, you can soak twice in the morning and night. Although the hotel is far from the JR and Shinkansen Kumamoto Station, you need to take the tram from Kumamoto Station to the Tokai Academy before transferring to the bus, the hotel is on the edge of the Kumamoto to Asu city road trunk line (there are flavored thousand ramen shops, convenience stores and restaurants nearby), self-driving tour is more suitable, If guests want to take the train east to Asu Daeen, it is also suitable for staying here at night. The hotel is on a high ground, because Kumamoto is a mountain city, surrounded by mountains. The hot spring is on the second and third floors. The actual view from the viewing platform is still relatively high. The single room I live in is more spacious, with a writing desk, refrigerator, bright windows and a wide view (the window is not a wall!), and the large suitcase can be opened completely. I attached the photo, the 3rd floor on the right is the hot spring building, the 2nd floor of the front desk on the 1st floor is the rest (there are many lounge chairs) and the dining area (view restaurant), and the high-rise building on the left is the supporting hotel rooms. The hotel offers a buffet breakfast, which can be purchased extra if needed. The hotel is very clean. Guests staying at the front desk of the hot spring building should take off their shoes and put them in the shoe cabinet LOCKER. You can wear hotel-configured slippers (bare feet are fine) when walking in the hot springs and hotels. Two additional tips 1) Asu yogurt sold by the vending machine in the hot spring front hall is delicious; 2) Because the English of the tourism industry staff in Kumamoto is not very good, domestic tourists are best to open Google Translate or voice translation software to communicate with the front desk.

Nothing can be complained for me. The staffs were very helpful. A little fancy instagramable breakfast. All attractions are near - Kumamoto Castle, Kumamon Square, Department & Convenient Stores, Walking street including restaurants. Room design makes kids having fun and a good time. All in all worth it.

The hotel is in a good location. It's very close to Domachisuji Station (trams and city buses), very close to Shopping Street (very close to Kamishatori Shopping Street), and close to Kumamoto Castle. The room is quite new. I will stay here again next time.

I recently had the pleasure of staying at this exceptional hotel, and I can't recommend it highly enough. From the moment I arrived, I was impressed by the cleanliness and overall ambiance. The staff were incredibly friendly and attentive, ensuring a smooth check-in process. The room was spotless, well-maintained, and thoughtfully designed with modern amenities. The bed was extremely comfortable, guaranteeing a restful night's sleep. The bathroom was pristine, with high-quality toiletries provided. The hotel's location was convenient, offering easy access to local attractions and transportation. Overall, this hotel exceeded my expectations in every way. If you're looking for a clean, comfortable, and outstanding place to stay, this is it. I will definitely be returning on my next visit!

Hotel is located in the shopping street. It is very convenient. However. There is limited car park space.

The location, staff and breakfast were very good. I was worried about the smell of the bathroom and the lack of cleanliness of the room.

Good if you like old school charm hotel, room and service. Castle view room was a disappointment - have to stand at the side of the window to actually see the castle :( Location was great and parking was onsite. There’s a driveway at the front of the hotel and from there, the staff guided us to their onsite parking. It’s as advertised JPY1000 per day but on day of checkout, parking is until 11.30am. After that, cheaper to park elsewhere (JPY100 for 15mins vs JPY200 for 2hrs at Kumamoto Castle).

Hotel Nikko truly lives up to its reputation as a standard-bearer for Japanese hospitality – with impeccable five-star facilities and service. The hotel is located in Torichosuji, about a 10-minute walk from Sakuramachi Bus Terminal. It’s directly opposite Tsuruya Department Store, and a bustling shopping street with several pharmacies and numerous dining options is right next door. I especially recommend checking out Sakuramachi Sakura Mall for some serious retail therapy! 😂 Personally, I found staying near Kumamoto Bus Terminal much more convenient. Buses offer extensive and affordable coverage to most destinations. Kumamoto’s JR train services aren't very frequent, and while they might save a little time, transfers can be cumbersome and much more expensive. The room was very spacious. Our triple room had two large beds pushed together, which was perfectly sufficient for sleeping. It also featured a capsule coffee machine and complimentary La Mer toiletries – a truly luxurious touch! The lobby is bright and spacious, making every entrance and exit a pleasant experience. The senior lobby manager, with his remarkably sharp gaze, reminded me of the 'Grand Maison Tokyo' drama, exuding an air of sophisticated, old-money elegance that was subtly impressive!🤣 Overall, I was thoroughly satisfied with Hotel Nikko Kumamoto. A perfect score, highly recommended!