Kumamoto Chuo Ward Hotels

Excellent location in the city centre, a few minutes from shopping, convenience stores, and the Sakuramachi Main bus terminal. Though it is no frills 3-star limited service hotel, location is the best and the price is reasonable. No cleaning in my room plan but acceptable. Will stay again.

If I visit Kumamoto again in the future, I will definitely stay in Ark Hotel. It offers easy access to Kumamoto Castle and Sakura Machi. I also enjoyed the lounge service of the hotel. The lounge is on the 10th floor of the hotel. I could see the Keeps of the castle. Wonderful view!! The lounge is open to the guest from 3 pm to 11 pm. Guests could enjoy free coffee and drinks. Good place to relax.

Good location with shopping arcade right next to it! Lots of good shops like Mister Donut, Gindaco. Walking distance to most attractions like Kumamoto Castle and famous ramen. Great variety of self-pick up amenities (toothbrush, cleanser, body sponge, comb, tea, coffee etc.) and special request amenities like hair curler, latex pillow, power bank, shoe dryer and many more! Easy digital self-check-in with staff assistance. Good breakfast variety and clean environment. Luggage storage with front desk is also easy! Parking guidance brochure available. Free cheese grain snack upon check-in. Highly recommend for anyone to stay here!

Hotel is 5 tram stops away from Kumamoto station, red line. Shopping street is conveniently located, just a few minutes walk away, with many stores and eateries..There was a big Christmas market just in front of the shopping street. Staff were very friendly and helpful. Rooms were clean and have all amenities needed. They have coin operated washer cum dryer on 3rd floor, 600 yen. Nice hotel for a short stay.

Very central location at the shopping mall but it is difficult to enter the hotel as mentioned by other reviews. Great amenities provided at the hotel lobby- hair oil and bath salts! Room was clean and spacious. Overall a great experience.

A lovely hotel to stay in close to Kumamoto Castle. The rooms are nice and clean with friendly staff who are very helpful. Bath areas on the 12th floor are also quite nice and have a range of offerings inside. Breakfast was included with the price we paid, however, all the food was a little tasteless, if paying for breakfast, it is easy to go downstairs and get something but I’d probably go somewhere else if paying.

Location was good, it is very near a shopping district filled with restaurants. Room was clean. Hotel room was clean and I like that they even offer instant soup (free for hotel guests) beside the reception. Minus some points on service as a receptionist gave my mum attitude when asked on how to operate the laundry machine.

The location is good with lots of eateries around. The room for 3 adults is spacious and all needed is provided. Parking is 1,200 yen and no multiple entries during your stay. toilet bowl is a little dated with stains but still functioning well. Staff is patient even though English not fluent.

Very good location. The room is spacious and well designed for the price. It has a nice window view of the shopping mall across. Highlight of my stay was the public bath, they have both indoor and outdoor baths, which were clean and thoughtfully designed. Definitely a place I would come back for!

Great location, close to main bus terminal snd shopping district.  Friendly staffs and was anle to offer luggage storage pre/post check in/out.  Onsite hot springs was so nice and relaxing, with complimentary yogurt drinks and ice cream after the bath.  Room was clean and quite spacious.  Definitely will stay again