Sotetsu Grand Fresa Kumamoto Reviews

Excellent room space & location. Hotel is very nic with Christmas decorations. Room is clean. Great stay!

The double room is spacious and the double bed is big enough for 2 persons.

Nice and convenient location for stay in Kumamoto. Breakfast is nice and available parking nearby.

very nice experience and service highly recommend to everyone

Good service, easy to check in and the room is comfy , it suits for family or couples trip , I love here so much!!

Cleanliness 🫧 4/5; - absolutely fine room, clean bathroom and bed linens, carpet has seen better days but not terrible! Location📍 5/5; - 5 min walk from train station and located next to loads of restaurants and malls! - We needed 24hr parking for our bike and it was super close and cheap Service 🛎️ 5/5; - Check in was self service but staff were super friendly and more than happy to help! Amenities ☕️ 5/5; - Really nice free toiletries and bits and bobs for the room available at front desk (face wash, lotion, face masks, coffee packs, razors etc) - lots of choice for buffet breakfast

I recently stayed at a super new hotel in Kumamoto, and it truly exceeded my expectations. The location is fantastic—right in the heart of the city, making it incredibly convenient for both sightseeing and shopping. The hotel is just a short walk away from bustling shopping areas, so it’s easy to explore local boutiques, malls, and cafes. Plus, the famous tonkatsu restaurant is just around the corner, which was a big highlight of my stay. If you’re a fan of this iconic Japanese dish, you’ll love how close it is! One of the best features of this hotel is the parking. It’s easy to access and very convenient, especially in a busy city like Kumamoto where parking can be a hassle. The hotel itself is super modern and well-maintained, with sleek, contemporary design and all the amenities you need for a comfortable stay. The staff were friendly and professional, ensuring a smooth check-in and offering helpful tips about the area. Whether you’re in town for business or leisure, this hotel’s location and convenience make it an excellent choice. I’ll definitely be back next time I’m in Kumamoto!

Good value for money, location is good, self service checking area had staff at hand go assist. Hotel is very generous with help-yourself amenities from makeup remover, face mask to drip coffee bags. Room was comfortable and clean.

Very nice!! There are comb, mask, body lotion you can take. The room is large enough and very convenient.

I have been staying in Sotetsu group before, the experience is okay, but this one is excellent in all aspects. It is new, centralised location and good service. It is right in the center of the 2 big Dori, within walking distance to Kumamoto Castle, 7mins walk to Sakura MACHI bus terminal. Highly recommend. Will stay again if come next time.

Great stay. Comfort and super convenient as surrounded with endless shopping. Short walking distance to Kumamoto castle is another highlight. Look forward to stay there again. Thanks

Location is good, walking distance from shopping street and Sakura-machi bus terminal. Room is spacious and clean, comfy beds. Staffs are friendly and helpful.

No parking at the hotel, need to park at any 3 nearby but limited cars parking spaces. We park from 7pm to 9am about Yen$16000 weekday

The hotel is in a good location, close to the train station and shopping center. It is a clean and nice hotel.