Candeo Hotels Kumamoto Shinshigai
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1 night
1 room, 2 adults, 0 children
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Candeo Hotels Kumamoto Shinshigai

8−7 TERRACE87, Chuo Ward, Kumamoto City, Kumamoto Prefecture 860-0803, Japan
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Last booked 3 mins ago on our site
Highlights
Ideal location
Cozy rooms
Delicious breakfast
Superb views
Amenities
Sauna
24-Hour Front Desk
Luggage Storage
Restaurant
Wi-Fi in Public AreasFree
Korean
Japanese
Elevator
All amenities
Property Description
A stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Shinshigai Shotengai. This spa hotel is 0.3 mi (0.5 km) from Sakura Machi Kumamoto and 0.3 mi (0.5 km) from Kumamoto-jo Hall.
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9.3/10
Great
Love that the spa is open through the night. Accessible to train station and bus terminal
All 619 reviews
Surroundings
Airport: Kumamoto Airport
(17.7 km)
Train: Kotsukyoku-mae Station
(1.6 km)
Train: Minami-Kumamoto Station
(1.7 km)
Landmarks: Karashima Park
(170m)
Landmarks: Hanabata Plaza
(170m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Room-Non-Smoking
13

King Room-Non-Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Corner Twin Room-Non-Smoking
12

Corner Twin Room-Non-Smoking

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
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Business Room - Non-Smoking
10

Business Room - Non-Smoking

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
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Deluxe Corner Twin-Non-Smoking
13

Deluxe Corner Twin-Non-Smoking

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
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Twin Room With Sofa Bed, Non Smoking
12

Twin Room With Sofa Bed, Non Smoking

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Corner Twin Room For 3 People With Sofa - Non-Smoking
10

Corner Twin Room For 3 People With Sofa - Non-Smoking

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
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Twin Room, Non Smoking
17

Twin Room, Non Smoking

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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King Room For 1 Person - Non-Smoking
10

King Room For 1 Person - Non-Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
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Hollywood Twin Room Non-Smoking
11

Hollywood Twin Room Non-Smoking

2 Single bed
22m² | Floor: 3-11
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
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Double Room, Non Smoking
15

Double Room, Non Smoking

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior Corner Twin Room For 3 People With Sofa - Non-Smoking
12

Superior Corner Twin Room For 3 People With Sofa - Non-Smoking

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Room Details
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Deluxe Twin Room Non-Smoking
11

Deluxe Twin Room Non-Smoking

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Room Details
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Deluxe Corner Quadruple Room - Non-Smoking
14

Deluxe Corner Quadruple Room - Non-Smoking

4 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
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Deluxe Triple Room For 4 People With Sofa Bed - Non-Smoking
15

Deluxe Triple Room For 4 People With Sofa Bed - Non-Smoking

3 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
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Double Room For 1 Person - Non-Smoking
11

Double Room For 1 Person - Non-Smoking

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
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Deluxe Quadruple Room With Bathtub - Non-Smoking
16

Deluxe Quadruple Room With Bathtub - Non-Smoking

4 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
Check Availability
Deluxe Twin Room For 3 People With Sofa - Non-Smoking
12

Deluxe Twin Room For 3 People With Sofa - Non-Smoking

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Room Details
Check Availability
Deluxe Triple Room, Non Smoking
14

Deluxe Triple Room, Non Smoking

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior Corner Twin Room-Non-Smoking
11

Superior Corner Twin Room-Non-Smoking

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Toothbrushes
Room Details
Check Availability
Business Room For 1 Person - Non-Smoking
11

Business Room For 1 Person - Non-Smoking

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Private Spa Suite
12

Private Spa Suite

4 Single bed
46m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
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Guest Reviews

9.3/10
Great
619 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities9.2
  • Location9.5
  • Service9.1
Average for similar properties in Kumamoto
Most Mentioned
AI Summary
The hotel provides modern facilities, spacious rooms, and delicious breakfast. Its convenient location and professional, multilingual staff contribute to a positive stay. Guests appreciate the cleanliness and comfort of the rooms.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 7, 2025
Location was great, right next to shinshigai street, there was a public spa and sauna complimentary for guests to use. The pyjamas top was also quite comfortable to wear. Disposable toiletries available for pickup at the recep area, this includes tea. However, no coffee was available which was kinda shocking to me as this was a first I encountered in all the hotels I have stayed at. The air con or ventilation vent also requires deep deep cleaning, I had the sniffles after staying there and the air conditioning seems warm even after adjusting it to the lowest. I realised why after seeing the vent. The room feels slightly smaller than other similar sizes room that I have booked during my travels in Kyushu region.
C‍l‍a‍r‍i‍s‍s‍a‍ ‍S‍h‍i‍ ‍R‍o‍n‍g
June 1, 2025
Great stay, easy walk from the tram/bus station and many food options within the area. Room was spacious and clean!
W‍I‍L‍O‍N
April 17, 2025
Location of this hotel is good with close distance to nearby shopping malls and Kumamoto Castle. General cleanliness of the room is good except that the air filter of the inner ventilation system needs “deep” cleaning. Services of staff are good and I highly recommend for all of you looking for a value-for-money hotel in Kumamoto city centre.
W‍e‍i‍ ‍M‍u‍n
April 20, 2025
Love that the spa is open through the night. Accessible to train station and bus terminal
J‍u‍s‍t‍i‍n‍ ‍L‍.
April 6, 2025
This hotel is amazing! I stay with my family and the place is just spotless. Loved the large bathroom two sinks available! Dont get me started with the outdoor onsen and that was fantastic after a long day of driving. Breakfast is great and the place is within walking distance to the shopping centers, we end up having dinner at the Kumamoto Food stall. Cosy place, nice beds, Netflix and YouTube available on the TV, coffee and tea and free amenities for guest to enjoy.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
Good location and nice spa
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 26, 2025
Great location. Strongly recommended for families who like shopping and eating.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 3, 2025
Excellent hotel for staying with family and friends, and even alone. The sauna and bath on the top floor is excellent and open until late at night. Definitely recommend!

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Front desk services
Languages spoken
Public areas
Health & wellness
Cleaning services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern, Japanese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 2 years old and under
Free
Children 3–5 years old
JPY 1,100 (approx. HK$58.13) per person
Children 6–11 years old
JPY 1,650 (approx. HK$87.20) per person
Children 12–17 years old
JPY 2,530 (approx. HK$133.70) per person
Adult
Buffet:JPY 2,530 (approx. HK$133.70) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2022
  • Number of Rooms: 380
Phone:+81-96-3278480
Email:shinshigai@candeo-hotels.com
A stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Shinshigai Shotengai. This spa hotel is 0.3 mi (0.5 km) from Sakura Machi Kumamoto and 0.3 mi (0.5 km) from Kumamoto-jo Hall.

Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access and a vending machine.

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.

Stay in one of 380 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Detached private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request.

Frequently Asked Questions

What are the check-in and check-out times at Candeo Hotels Kumamoto Shinshigai?

The check-in time at Candeo Hotels Kumamoto Shinshigai is 15:00-24:00 and the check-out time is 11:00.

Does Candeo Hotels Kumamoto Shinshigai have a swimming pool?

No, Candeo Hotels Kumamoto Shinshigai doesn't have a pool.

Are pets allowed at Candeo Hotels Kumamoto Shinshigai?

Unfortunately, pets are not allowed at Candeo Hotels Kumamoto Shinshigai.

Does Candeo Hotels Kumamoto Shinshigai provide breakfast?

Yes, guests at Candeo Hotels Kumamoto Shinshigai can enjoy breakfast during their stay. Breakfast option(s): Western, Japanese.

How much does it cost to stay at Candeo Hotels Kumamoto Shinshigai?

Prices at Candeo Hotels Kumamoto Shinshigai are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Candeo Hotels Kumamoto Shinshigai?

Kumamoto Airport is the closest airport to Candeo Hotels Kumamoto Shinshigai, and it is about 38 mins from hotel by car (17.7 km).

What is the cancellation policy for Candeo Hotels Kumamoto Shinshigai?

The cancellation policy for Candeo Hotels Kumamoto Shinshigai varies depending on the type of room and booking conditions.

About This Property

Nearest AirportKumamoto Airport
Distance to Airport17.67KM
Nearest Train StationKotsukyoku-mae Station
Distance to Train Station1.58KM
Average Price FromHKD1582
Hotel Star Rating4