Kamitori-cho 2-1, Chuo Ward, Kumamoto City, Kumamoto Prefecture, 860-8536, JapanView Hotel Details
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Hotel Nikko Kumamoto Guest Reviews
4.7/5
Amazing
167 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(167)
Positive reviews(165)
Reviews with photos/video(54)
Friendly owner(51)
Awesome rooms(40)
Convenient for shopping(32)
Easy to get around(19)
Loved the view(11)
Located downtown(11)
Tasty food(7)
Would stay again(5)
Negative reviews(2)
Yuanyuanyan
MODERN JAPANESE TWIN ROOM(Standard floor )
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 23, 2024
very comfortable hotel
spacious room. classic interior decoration
clean and quiet
excellent location
can take line 1 all the way from Kumamoto JR station to the hotel
quite close to Kumamoto Castle(walking distance)
easy to find delicious restaurants
we will definitely come again
Hathai
Queen Room (Standard Floor)
Stayed in Oct 2024
Family
2 review
4.5/5
Great
Posted on Dec 10, 2024
Near Tram station and shopping street, room and facility are Japanese standard nothing special compared to the price.
Chari.mango
MODERN JAPANESE TWIN ROOM(Standard floor )
Stayed in Feb 2024
Family
7 review
4.2/5
Very Good
Posted on Apr 23, 2024
Please aware if you decide to park at Nikko, they offer parking at 13:30-next day 1130 , unlimited access for 1500 yen. We didn't know that, and we got into the parking at. 1315, the hotel reception told us that we need to pay extra hour because of it. When we checked out, they told us they waived the extra hour fee cause they should have informed us. Hotel is decent, clean n in good location. Service is well and staff are very helpful.
CityU Victor Hui
Standard Twin Room(Standard Floor)
Stayed in Jan 2024
Family
28 review
5.0/5
Outstanding
Posted on Feb 27, 2024
It is very good for family trip. Location is perfect. Airport bus shuttle arrival in opposite side of Hotel. Nearby have many department store, shops, restaurant. Traffic very Good and convenient. Have tram, bus, taxi. You can see the Kumamoto Castle.
Erickklai
Queen Room (Standard Floor)
Stayed in Dec 2023
Travel with friends
18 review
4.7/5
Amazing
Posted on Feb 15, 2024
the service is good. breakfast is ok but nothing really outstanding yet there is a lot of choices . The room is a little small , well maintained but it should be a old hotel. Location ok
Mayann
Standard King Room(Class Comfort Floor)
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Verry good and kind staff verry convinient and clean
77 Lu
Standard Twin Room(Standard Floor)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Location is very good.
Guest User
Queen Room (Standard Floor)
Stayed in Jul 2024
Couples
4 review
4.5/5
Great
Posted on Sep 2, 2024
good location , friendly staff
Guest User
Standard Twin Room(Standard Floor) Non smoking
Stayed in Nov 2023
Family
32 review
4.0/5
Very Good
Posted on Dec 19, 2023
Very good location, excellent and great experience with good service
Donghan
Standard Twin Room(Standard Floor)
Stayed in Mar 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Apr 5, 2024
Good location with great view from room.
Goh Ngee Heng
Standard Queen Room(Class Comfort Floor)
Stayed in Jul 2023
Couples
3 review
3.5/5
Posted on Aug 4, 2023
Average hotel for holiday stay
LIHONG
Standard Twin Room(Standard Floor)
Stayed in Dec 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Very comfortable! The bed is 1.2 meters long. The toiletries are very complete, especially for ladies. There are hand soap and shampoo, big-name shower gel, bath salt, drip coffee, green tea and black tea bags. The transportation is very convenient! The airport bus is right in front of the hotel, 1,000 yen per person, very convenient. Shopping is very convenient. Opposite is the crane floor, next to it is the upper and lower passages, and there is a small market downstairs on weekdays.
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6/10
Djsnnsjn
MODERN JAPANESE TWIN ROOM(Standard floor )
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Breakfast didn't arrive very much
But they are all delicious
The hotel is elegant
I like them all
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Guest User
Corner Twin(Standard Floor)
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Get off the plane at Fukuoka Airport, take the bus to Kumamoto, get off at the second to last stop "Tōrōmachisuji", cross the road and you're there. Very convenient, the room is quite large, you can see Kumamoto Castle from the window, and you can walk to Kumamoto Castle.
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Guest User
Queen Room (Standard Floor)
Stayed in Nov 2024
Business travelers
1 review
2.7/5
Posted on Dec 22, 2024
First, I went to the hotel lobby and the front desk staff was very friendly, but when I asked about any food recommendations nearby, the other sister who answered was less friendly and seemed to be troubling her. In addition, some service staff in the hotel are treated differently. They will be particularly friendly to some customers, while they will be average to others. In addition, the facilities in the room are very old-fashioned and not very good to use. If it costs more than 1,000 yuan a night, it will not be worth the price. What's better is that there is a parking lot for parking.