Ahzam A
October 12, 2024
Overall, it was a good experience. The hotel is spread across a large area and is surrounded by a freshwater lake. To reach the beach, which is across the lake, you need to take a boat ride. The beach area is quite deep, making the water inaccessible due to the sea’s depth. The taste of the food at the hotel was very good. We enjoyed both dinner and breakfast, although the breakfast could have had more variety. Unfortunately, the chairs in the restaurant were very dirty and spotted with bird droppings. We were upgraded from a garden view room to a sea view room for a small fee. The upgraded room had a great view of the swimming pool, lake, and sea. I think the upgrade was worthwhile. The room was large and well-furnished, with complimentary snacks and drinks. The hotel service could definitely improve. Our request for towels and water in the evening was completely ignored. We also requested room cleaning when we went out the next day, but it was not attended to. We had to get the room cleaned after we returned in the evening. Additionally, the in-room dining service was slow. We used the swimming pool as well; the pool water did not feel neutral and it made the mouth and teeth sour. We wanted to check out early and received help with our luggage at 6 in the morning. However, the checkout process was slow, and the clerk at the desk seemed half asleep. There are two approach roads to the hotel. The shorter one is very narrow and steep, which made me uncomfortable driving my car there. However, it would be fine for smaller cars. The other approach road is slightly longer but wider and easier to drive through.