Rakuten STAY MOTEL Kujukurihama Katakai

When I checked in, I was told that the projector was broken and could not be used. I was told that an email had been sent at 2pm on the day, but that had not arrived, and I received an email about the projector being broken after I checked in. It was disappointing because my children were looking forward to it, and the response at the time was that they were told that they could not repair it on the day because there was no one there as usual. The location was good near the sea, but if you have small children, it makes a big difference whether you can use the projector or not, so I wish they had responded properly. The door lock worked, but it was broken and made a strange noise and rattled, and I contacted the emergency contact, but they just said, "I'll let the cleaning staff know!" and did not respond, so I was surprised in many ways.

I've used it three times in the past two months. I was a little disappointed that the prices have gone up due to the season, but the facilities, location and cleanliness are excellent.

Used by a family of 5 and 1 dog. I had some trouble entering the reservation number during remote check-in, but the room was clean and easy to use, and the dog (Chihuahua) was calm and relaxed. I liked the open-air bath the most. I couldn't see much of the outside scenery, but I could see the moon through the gap in the ceiling. I didn't do much cooking, but I had the bare essentials, so I steamed and ate the clams I had bought. I also liked the coffee maker. Prices are also cheap!

At the time of check-in, it took a long time to input data on the tablet and connect to the operator, and there was a line of customers waiting for check-in. It took quite some time to enter the room. The operator gave a detailed explanation. The bathroom on the balcony was spacious and comfortable.

The sea was close by, it was clean, and the amenities and facilities were very good. I was able to relax during the COVID-19 pandemic. I think this may have been due to the structure, but I was a little bothered by the voices and footsteps from the floors above.