Hotels near Jong＇s Crocodile Farm in Kuching

I booked for my mom, and she’s happy about the room. The hotel is very near by the airport, but it’s not walked able. You can use grabtaxi it cost about 6-10 RM. There’s no shop or minimarket around the hotel, so its better to use taxi. The room was clean and quite spacious. For business/transit hotel it was good! Thank you Raia Hotel!

The hotel is located next to Boulevard Shopping Mall with lots of shops, restaurants and food center. Hotel Room was clean and comfortable. Breakfast was good but menu should be improved.

It's a nice place~ The clerk is super nice~ Shopping is also very convenient, close to aiman mall, summer mall and lepapa~ There are a lot of modification shops downstairs, so it can be noisy at night.

Hotel is very good The hotel positioning given by Trip.com is wrong! Everyone must pay attention to the positioning on Google Maps.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

clean room, love the space of my room. Cant believe that I got a that big room. Because of my mistake took take big room but for me worth it to take that room for family. one more thing, please make a good food for breakfast next time.. example nasi lemak , mee goreng , kueh tiaw goreng and others like kuih muih.

This hotel is comfort because it cleans, fast service and nearby the mini mart. Just in case you need something, it’s easy to find. More over this hotel also located in the middle of the town so easy to go to Mall or whatever.

great service ,been upgrade to executive suite room, receptionist is super friendly and nice, attend to customer promptly. breakfast was awesome, a lot choices.

The stay was comfortable, room was clean. Frontdesk still can provide hairdryer even when we asked for it in midnight. Breakfast was fairly yummy with few choices.

I had a school reunion dinner on 14/9/2019 and it happened that the venue was chosen as to mark our memories of the building history of an ”Roxy cinema” to Roxy hotel and our school which was and still is just opposite the hotel. We used to see movies at the cinema after our Friday classes ended at 12.30pm. The food serves and during the dinner was perfect and affordable The room is clean, bed is comfortable except the layout of the coffee/tea , writing table need to rearrange for better spacing , the hanging of clothes and hangers are not suitable because it looks ugly too with our naked eyes. There is so much more to do on deco to make it a better place to stay. Would like the management to just pay a little bit of services to make guests happy like welcome drinks. The dinning at Cha Cha Restaurant at Level 7, need alot of improvement especially the buffet breakfast - there should be a bit variety of food eg fried noodles, fried rice, a mixture of salad, mixture of 2 fruits cakes/ buns . The waiter and waitress are excellent - tip top service to clear the tables