Top 5-Star Hotels in Kuching

Very much centrally located. 3min walk to the Kuching Waterfront by the river. Lots of nearby shops to buy souvenirs, kek lapis and clothing. There is a mall at the lower ground so very easy and convenient. Booked premier room with river view but was given free upgrade to 2 bedroom suite facing the river. Superb! Comfy bad and spacious rooms though the fridge was not working and sink was quite blocked. Reported during check out. Downside is this unit is at level 8 so can be quite noisy at night with the mooncake festivals street kiosks and mosque nearby. The breakfast spread was very2 good with lots of choice. The negative part was the pastries were quite cold and hopefully the staff manning the noodle counter can be a bit more friendly Overall, worth for money, excellent location and recommended hotel in Kuching. Would stay here again in the future.

great service ,been upgrade to executive suite room, receptionist is super friendly and nice, attend to customer promptly. breakfast was awesome, a lot choices.

My recent stay at the Hilton Hotel Kuching was marked by its exceptional location and some notable features. Firstly, the hotel's strategic location near the waterfront and within walking distance of various attractions, including eateries, souvenir shops, and the famous ”kek lapis Sarawak” outlets, greatly enhanced my stay. This convenience was a definite plus. Upon my arrival at 4:00 pm, I encountered a small setback as the hotel was fully booked, and no rooms were available for check-in. However, the courteous staff at the reception counter promptly addressed the issue. They kindly requested a short wait while a room was prepared for me, and I was offered a welcoming drink at the lobby bar during this time. The lobby itself exuded a pleasant ambiance with ample lighting. I finally checked in at around 5.30 pm. The room I eventually occupied was delightful, offering cleanliness and orderliness. It appeared to have been recently renovated, as there was a faint smell of paint. A suggestion for the hotel could be to introduce pleasant room fragrances to alleviate this issue. The room featured a picturesque view of the Sarawak River, enhancing my experience. The bathroom was also clean and satisfactory. The breakfast options at the hotel were extensive, though I noticed a repetition in the menu during my 4-day stay. On the final day of my stay, I opted to have breakfast at a nearby kopitiam due to this repetition. I hope the hotel can introduce more variety into their breakfast selections. However, there were a few downsides to my stay. The hotel was undergoing renovations, resulting in limited room availability. Additionally, the gym was on the smaller side, and there was no sauna during my stay due to the renovations. Furthermore, only two elevators were operational for guests, which occasionally caused delays. Despite these minor inconveniences, the Hilton Hotel Kuching offers a fantastic location, comfortable rooms, and a courteous staff. Special mentions go to reception staff members Petros and Ivan, who were friendly, and Liz, who was particularly helpful and warm during breakfast service.

I opted for Riverside Majestic Astana Wing as my quarantine stay. From the moment I was picked up to the stay itself, the service has been great. I am currently still staying in my Deluxe King room on the 15th floor (the bed is super comfortable!). By all account, select the river view room. Each even the sky turns into a magical hue of oranges, the most beautiful sunset. A stay would not be great if not for the service. I would like to call out Amos Chong who checked me in upon arrival. His customer service is personable and with lots of attention to detail. He has the ability to make you feel like as if you're a returning VIP even if its just your first stay. Kudos also goes out to Ivy from the restaurant. Each morning she greets with such delight and would address me by name. She's definitely a ray of sunshine. I cant wait to meet her once I get out of quarantine. I definitely would be back and would recommend friends to stay here. For the two excellent staff, Amos and Ivy, I hope you get recognize for the 5 star hospitality you show.

The room is too basic and not like any other 5 stars hotel to compare. Toilet and bathroom- you can see the shadow of the person who use it. Not for family or friends to stay together. Aircond not cold eventho its 2hp in the room. Im sweating will sleeping. Maybe because of the hot weather. No TV for Balcony room. From my room (Entelo). The view cant really see the sea because of the branches from the decor tree. If you can trim abit. Staff so warm and friendly. Service so fast. View is spetacular. Pool nice and i really love the view. Food average. Hoping you can provides more choices of foods.

All good with this hotel. Great rooms. Great gym. Great pool. And also great location. Although it's a bit expensive but worth it.

New hotel in Kuching, latest addition. Beautiful building architecture, the existence of Sheraton made Kuching city look stunning at night. I was at the hotel for a weekend team offsite meeting. All of the feedback I got from our colleagues from West Malaysia - the staff were warm and friendly. The food was nice, only feedback - the coffee served from the machine gets cold too fast probably due to the cold air-conditioning. Hopefully this hotel will improve further their services and stay on top of things!

The hotel is located next to Boulevard Shopping Mall with lots of shops, restaurants and food center. Hotel Room was clean and comfortable. Breakfast was good but menu should be improved.

I booked for my mom, and she’s happy about the room. The hotel is very near by the airport, but it’s not walked able. You can use grabtaxi it cost about 6-10 RM. There’s no shop or minimarket around the hotel, so its better to use taxi. The room was clean and quite spacious. For business/transit hotel it was good! Thank you Raia Hotel!

Location’s good. The hotel resides above a slightly run down mall— there is a pizzeria and a cafe. There is a well-stocked supermarket just outside ground floor’s lift that closes at around 9pm. There’s also a shopping mall at the opposite of the hotel. Apartment is well-lighted. There’s ample windows for sunlight to shine through in the day. At night, with the warm lamps the apartment feels cozy. Pantry includes light utensils. The sink and refrigerator is big enough. A kettle and a jug was provided but the jug seemed dirty. The shower floor was slimy/oily and we had to wait until the next day for housekeeping. Housekeepers were polite. I did not like my check-in experience; the staff that checked us in took his time in settling his affairs while we stood there waiting for him. Parking costs were also not conveyed properly by another staff— we were only partially informed about parking, which is only free if you park in the basement. The lady that checked us out were pleasant. Overall— good location, cleanliness can be better and service should be improved. For this price point the stay was satisfactory.