Anonymous User
April 24, 2025
The bed was indeed quite big, but there was no socket at the head of the bed. There was one in the corner of the entrance, but it was broken. My conversion plug almost broke, and I finally had to use a plug under the TV. There was not a single chair in the whole room. I had to stand in front of the TV and reply to messages on my charging phone. I tried to communicate with customer service, but they only replied to my WhatsApp when I checked in. At other times, they would not reply to my messages or answer my calls. Finally, I found the phone number and called them. I went upstairs and moved a high stool to sit in front of the TV to handle work. The whole room has no windows, which is very uncomfortable. There is no elevator, so I need to carry my luggage upstairs by myself, and walk barefoot in the public area upstairs. The main thing is that the customers' indifferent attitude is so infuriating.
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