Sheraton Kuching Hotel Reviews

Response from Property: Dear Aliffa R, Thank you for your wonderful feedback! We are pleased to hear that you had a superb experience at Sheraton Kuching Hotel. It's great to know that you enjoyed our swimming pool and facilities, and that you found both dinner and breakfast to be delicious with lots of variety. Your kind words are greatly appreciated and will be shared with our team, who work hard to ensure every guest has a memorable stay. We look forward to welcoming you back soon for another enjoyable visit! Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear SeanNgu, Thank you for sharing your experience! We're happy to hear that you're enjoying your stay at Sheraton Kuching Hotel. It's wonderful to know that you found our rooms spotless, the ambiance inviting and the location convenient. We're also delighted that you had a smooth check-in and checkout process. Your satisfaction is our priority, and we're grateful for your kind words. We look forward to continuing to exceed your expectations throughout your stay with us. If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear Cclau89,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our central location, luxurious accommodations, and thoughtful design. We strive to provide our guests with an exceptional stay, and we're delighted that we met your expectations. We look forward to welcoming you back on your next visit to Kuching.Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at Sheraton Kuching Hotel and that our central location provided you with easy access to all the attractions and dining options in the city. We strive to provide our guests with a convenient and enjoyable experience, and we're pleased to know that our location met your expectations. We appreciate your patronage and hope to welcome you back for another wonderful stay in the future.Sincerely,Sheraton Kuching Hotel.

Response from Property: Dear Guest, Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed the location and the beautiful views, as well as the convenience of having a shopping mall nearby. It's always great to know that our guests appreciate the local food offerings as well. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear FT9, Thank you for choosing to stay with us at Sheraton Kuching Hotel and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and that our breakfast offerings and swimming pool were highlights of your visit. Providing a diverse breakfast selection and a relaxing swimming pool experience are integral parts of our commitment to ensuring a memorable stay for all our guests. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear Angela 26, Thank you for your feedback. We are pleased to hear that you had a good stay at Sheraton Kuching Hotel. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back in the future and hope to provide you with another exceptional experience in the near future. Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear Larrich,We are delighted to hear that you had a very pleasant stay with us and the Christmas decorations added to the wonderful experience for you. It warms our hearts to know that your anniversary with your wife and baby was truly remarkable.We appreciate your kind words about the exceptional hospitality of our staff at the front desk. It's fantastic to hear that you happy with the entire team and given a chance for us to contributed a great memory for your anniversary moment.Your feedback is immensely valued, and we look forward to creating more memorable experiences for you in the future. Thank you for choosing Sheraton Hotel for such a special celebration.Best regards,Sheraton Kuching

Response from Property: Dear Daisy Aw, Thank you for taking the time to share your feedback on your recent stay at Sheraton Kuching Hotel. We are delighted to hear that you appreciated our convenient location and the friendliness of our staff. It's great to know that you enjoyed the variety of choices available for breakfast. We regret that you didn't have the time to enjoy our pool and gym facilities during your stay. We hope you will have the opportunity to experience them on your next visit. Your positive comments are greatly appreciated, and we look forward to welcoming you back soon! Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear Joyce Chuah,Thank you for taking the time to provide us with your detailed feedback about your recent stay at Sheraton Kuching Hotel. We are pleased to hear that you were satisfied with the cleanliness of our hotel, as maintaining a clean and welcoming environment is a top priority for us. However, we regret to learn that several aspects of your stay did not meet your expectations. We apologize for the inconvenience caused by the small bathroom, the odor in your room and the difficulties you experienced with the air conditioning. Please be assured that your comments have been shared with our management team and relevant departments. We are committed to addressing these issues promptly to ensure that such problems do not recur. We strive to provide all our guests with a comfortable and enjoyable stay, and your feedback is essential in helping us achieve this goal. We are sorry that we fell short in this area during your visit. We are continuously reviewing our services and facilities to ensure they meet the high standards our guests expect. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable experience. Thank you once again for your valuable feedback.Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Sheraton Kuching Hotel, especially the great pool at the rooftop. Your kind words about our staff are greatly appreciated, and we will ensure they are shared with the team. We apologize for any inconvenience caused by the renovation of our rooftop bar. We are working hard to complete this upgrade and enhance the overall experience for our guests. We appreciate your understanding and patience, and we look forward to welcoming you back soon. Please do not hesitate to reach out if there is anything we can do to make your next stay even more enjoyable. Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear Leong, Thank you for taking the time to share your feedback regarding your recent stay with Sheraton Kuching Hotel. We are pleased to hear that you enjoyed our convenient location.However, we deeply regret that other aspects of your stay did not meet your expectations. We apologize for the maintenance issues you encountered and appreciate your comments about the bathroom size and the practicality of the glass door. Your observations regarding the bedside tables are also noted. Please rest assured that we are addressing these concerns with our maintenance teams to ensure improvements are made. Your comfort and satisfaction are very important to us, and we value your insights as they help us to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay. Sincerely, Sheraton Kuching Hotel.

Response from Property: Dear ZeeZeeTop, Thank you for your kind review. We are pleased to hear that you found our location convenient and our amenities suitable for both business and leisure stays. We are also glad you enjoyed our breakfast offerings. We look forward to welcoming you back for another wonderful experience in Sheraton Kuching Hotel! Sincerely, Sheraton Kuching Hotel.