Best Kuantan Spa Hotels

I called one day earlier to request early checkup. It was entertained however due to system breakdown still required to wait almost one hour in the car. To their credit they still did their best. According to the Trip package I was supposed get welcome drink but it was not there.  The nasi lemak rendang so good but the breakfast spread so limited. The renovation thingy quite a disturbance, need to walk all the way to access beach, no Deli yet, lobby not ready too. However they already informed that in advance so it was acceptable.  During housekeeping, our room key that was used to power up the room was taken, but the concierge sent a new one once the complaint lodged. They also restock only one bottle of mineral water instead of two, but the housekeeper comply with our request for another without much hassle.  I did not have enough time to try their fitness centre but one visit showed it was wide and adequate. I hope in the future it will be for 24 hours like other hotel and accessible with keycard.  All in all I will give 4 stars. Need to improve on breakfast spread. Special shoutout for Mr Kamarul our concierge/porter for excellent service. Will come again later.

This hotel exceeded my expectations. The room was clean, spacious, and well-maintained. The staff were friendly, helpful, and always greeted me with a smile. The location is strategic, close to Kuantan City and the beach. Plenty of good eateries are nearby, offering a variety of local and international cuisines. The hotel provides complete amenities, ensuring a comfortable stay. I appreciated the thoughtful touches like the sajadah inside the TV cabinet, making it Muslim-friendly. The WiFi connection was stable and fast, which was perfect for work and entertainment. Housekeeping was efficient, keeping the room spotless throughout my stay. Parking was convenient and easily accessible. The hotel lobby was welcoming, with a pleasant ambiance. Check-in and check-out processes were smooth and hassle-free. The bed was comfortable, allowing me to have a restful sleep. The air conditioning worked perfectly, keeping the room cool. The bathroom was clean, with good water pressure and hot water available. The toiletries provided were of good quality. The hotel also had a prayer room, which was a great addition for Muslim guests. The breakfast spread was decent, with a mix of local and continental options. Overall, this hotel is a great choice for travelers looking for comfort, convenience, and good service. I would definitely stay here again in the future.

Clean and spacious room, variety of food for breakfast, friendly staff.. as usual zenith x pernah mengecewakan. If ada keje di kuantan, selalu mmg stay sni. Hotel berdepan dengan mall. Easy to grab any food for dner.

The house was cozy and clean, with a strategic location that made it convenient for exploring the area. Everything was perfect!🏡 ✨

location superb, walking distance to shops and eateries (TC attractions at night are so happening, MCD, Famima, KFC, 7E are walking distance and I went to Loteng specifically which the food are superb and we can see the sea right from the Loteng dining area). I didnt take the breakfast package because I want to try local Kuantan food and I went to Roti Bakar Beserah nearby (ard 15 mins driving) and unfortunately Kassim Baba Roti Tempayan Cheese are closed till 06 Apr. Overall, this hotel is good but I was expecting for complimentary drinks and snacks for a 5 star rating hotel bit nope, there isn't. just provided with 3 mineral water bottles. Hyatt, u can do better on this. Regardless, we enjoyed our stay here!

I stay for 3 days 2 night and while the experience had its highlights, it was a bit of a mixed bag. The setting is absolutely stunning, with a breathtaking view that made for a serene and picturesque afternoon. It’s the perfect spot to relax and soak in the beauty of Cherating. However, the food was somewhat underwhelming. The variety was decent, but the flavors and quality didn’t quite match the venue’s high standards. While it wasn’t bad, it didn’t stand out as exceptional either Overall, the ambiance and view made it worth the visit, but I do hope they elevate the food offerings to match the incredible location.

Cleanliness: I would rate the cleanliness a 2 due to the poor maintenance and housekeeping. None of the electrical outlets were functioning properly, and there was a noticeable electrical sound. For those traveling with children, please be extra cautious. During our sightseeing trip from 1 pm to 10 pm, we returned to find the towels we had used earlier that morning, wet and folded on the table instead of being replaced with fresh ones. Additionally, our used cup had not been washed and was left untouched. Location & Amenities: The location was great, and the kids had a fantastic time, especially in the pool area. The pool is spacious, clean, and convenient for parents to relax while their kids enjoy themselves. The surrounding environment is excellent and truly mesmerizing. We were happy to sit back, relax, and enjoy the soothing sound of the waves—it was incredibly calming. The seaside area is ideal for large family gatherings or company events, with plenty of space available. Service: I would rate the Front Office Staff at 4, especially Mr. Aftar, Mr. Azlan, and Mr. Rahmat, who were very helpful. However, I had a negative experience with Ms. Y (name withheld), who was unhelpful and lacked empathy. We were planning to shorten our stay from 3 days/2 nights to 2 days/1 night due to heavy rainfall, flooding in some areas, and car issues. We asked her at the front desk, after consulting Trip.Com, if we could shorten our stay. Instead of showing understanding, she kept saying she couldn't assist and that the Manager on Duty was unavailable. She directed us to deal with Trip.Com the following day, which we understood. However, when I asked if, in case Trip.Com approved our request, we could check out later (around 1 or 2 pm), she refused. She claimed they couldn’t offer a late check-out as the hotel was fully booked. I was shocked, as I was giving up an extra night and yet wasn’t granted even a late check-out at 12:30 pm, and yet she was mentioned it will be chargeable. To my surprise, I later checked online and saw plenty of rooms available and an empty pool. This was disappointing. Just imagine, i am planning to give away my extra night and when i wasnt able to get a slightly late check out due to fully booked ? what ridiculous is this ? IF, we requested late check out on the actual check out date, i totally understand . But this is another way round and she left me speechless. On a positive note, Mr. Aftar, Mr. Azlan, and Mr. Rahmat were understanding and helpful. Despite not asking for much, their suggestions, empathy, and sincerity made a significant difference in our stay. It was because of them that we decided to continue our stay and cancel our initial plans. A big thank you to them for their kindness and helpfulness, always checking in to see if we needed assistance and offering thoughtful suggestions. Overall Experience: Our overall stay was very good and enjoyable. The kids loved the pool and the sightseeing views. The location is fantastic, with a breathtaking view of the sea, providing a truly relaxing experience. Special thanks also to the IRD staff at the restaurant for kindly helping us store our frozen food.

We are visiting Kuala Lumpur and staying at this hotel for the first time. From the moment we arrived, we were warmly welcomed by the staff. Every member of the team, from the buggy driver to housekeeping and the receptionist, was exceptionally friendly. The views and scenery are stunning, providing a beautiful and relaxing atmosphere. We booked the Ocean View Suite, and the room exceeded all expectations—elegant, breathtaking, and beyond words. Our 3-day, 2-night stay at this hotel was absolutely perfect, and we will definitely be returning in the future.

The beach is approximately 100m away. There are no sea-view rooms. The price is reasonable. You can request a buggy if you need to go to the restaurant at Royal Chulan Villa. The room condition is average – the air conditioning is cold, and the bathroom is clean. However, the sofa might need an upgrade. Breakfast is not bad. The staff are helpful and friendly. It’s also within walking distance to Marion Cafe if that’s important to you.

Place was great, very relaxing Best thing was definitely the fooood. There wasn't much food around the area but the food at the resort was really amazing and the price wasn't super expensive The activities was a little less, quite a few stuff needs to be paid, like board game and even volleyball, but ping pong, cycling and archery was free If you're looking for somewhere out of the distractions, then maybe it's here, but if u wanna do some activities, hmmmm would rate it a 6/10, ended up watching netflix on laptop TV wasn't smart enough to have cable or direct netflix