Top 5-Star Hotels in Kuala Terengganu

Need to have other basic amenities such as rubbish plastic and sweepers

I stayed at Hotel Grand Continental Kuala Terengganu and found the location excellent, close to attractions like Pasar Payang and the Crystal Mosque. The check-in was smooth, and the staff were friendly and nice. My room was clean with basic amenities like free Wi-Fi and a coffee maker. The bed was comfortable and dining at Jala Mas Coffee House was average. Overall, the hotel is quite suitable for travelers seeking affordability.

Arena Boutique Hotel in Terengganu is a charming and modern accommodation option that offers a comfortable stay with excellent service. Guests typically praise the hotel for its clean and well-maintained rooms, friendly staff, and convenient location. Situated in the heart of the city, it’s ideal for both business and leisure travelers, with easy access to local attractions, shopping, and dining options. The hotel’s contemporary design, combined with its affordable rates, makes it a popular choice. Many reviewers highlight the spaciousness of the rooms, along with the availability of essential amenities such as free Wi-Fi, air conditioning, and TV. Some guests also mention the hotel’s restaurant, which serves a variety of tasty local and international dishes. While most feedback is positive, some guests note that parking can be limited during peak times, and there could be slight noise from traffic, as the hotel is located in a busy area. Overall, Arena Boutique Hotel offers great value for money and is a solid choice for anyone visiting Terengganu.

The room is clean, the location is excellent, the transportation is convenient, there are many restaurants nearby, the main bank is also nearby, close to all the attractions of the Republic of Côte d'Ivoire. Staff are efficient and understand customer needs.

Hi. So far I stayed in this hotel, the service was good, the room is clean, near to the shopping centre, easy to get food, easy to access to anywhere since it’s in the middle of the town area, the staff are friendly and nice … i would recommend everyone to book this hotel 😁👍🏻

Location, Cleanliness & Amenities: This hotel boasts one of the most convenient and fantastic locations imaginable. It's close to all the key areas, with popular attractions just 15 to 20 minutes away. The room was incredibly comfortable and cozy, spotless, and fresh. From the moment we entered the hotel until we reached our room, everything was perfect, creating a warm and welcoming atmosphere that truly made us feel at home. We stayed for 5 days and 4 nights, and we already miss the hotel! I was especially impressed by the cleanliness and overall maintenance of the property. The housekeeping team did an excellent job of keeping the rooms inviting and fresh throughout our stay. It was clear that the hotel takes great pride in providing a clean, comfortable environment for its guests. The common areas were also well-maintained, contributing to the hotel’s welcoming vibe. The attention to detail in cleanliness really enhanced our stay, making it even more enjoyable and relaxing. Service: The service at this hotel was outstanding and exceeded our expectations. The staff was incredibly attentive, friendly, and always ready to assist with any request. I was particularly impressed by the professionalism and warmth of the Front Desk team, including Mr. Riduan, Ms. Aida, Ms. Ain, Ms. Aishah, Ms. Aimi, Ms. Syafikah, Mr. Adam, and Ms. Syafiqah. They went above and beyond to ensure we had everything we needed, offering helpful suggestions and regularly checking in to ensure our comfort. Their kindness and genuine care truly made a difference in our experience, and their positive attitude significantly enhanced our stay. It's clear that the hotel truly values its guests, and their exceptional service was one of the highlights of our visit. Every interaction with the team was marked by warmth, efficiency, and a true commitment to making our stay as enjoyable as possible. It’s rare to find such high-level service, and it played a huge role in making our time at the hotel so wonderful. A heartfelt thank you to all the staff for going above and beyond! Special Thanks: Lastly, a big thank you to Mr. Amir for solving our biggest issue. He kindly allowed us to park in the most convenient area, which truly became a lifesaver for our car. His genuine care and hospitality went far beyond our expectations and created a personalized experience. His proactive approach to anticipating our needs was truly impressive. Thank you so much, Mr. Amir! Final Thoughts: A huge thank you to Raia Hotel for making our holiday in Terengganu so memorable. I can't express enough gratitude for the exceptional hospitality from the entire team, which made our visit so special. You guys truly rock!

I had a very disappointing stay at this hotel. The property was poorly maintained, and the air conditioning was ineffective, providing no cooling at all. The spring mattress was worn out and uneven, making it uncomfortable to sleep on. The towels had an unpleasant odor, and the shampoo and bath gel were of poor quality, resembling jelly with no refreshing scent. I will not be staying here again.

Paya Bunga Hotel in Terengganu offers a convenient and comfortable stay, especially for travelers seeking accessibility and basic amenities. Located near the bus station and just beside a shopping mall, the hotel’s location is a big plus for those who need quick access to transport and retail options. Additionally, there's a 24-hour emart and 7-Eleven right nearby, making it easy to grab snacks or essentials at any time. One of the highlights of the area is the famous Nasi Dagang Atas Tol across the hotel, a must-try local delicacy. Grab services are readily available, and the response time is impressively fast, which is great for getting around. The hotel itself is a bit dated, but it still provides the essentials for a pleasant stay. The rooms are comfortable, though the standard room requires you to request face towels and room slippers. However, a unique touch is that they provide toilet slippers, which I've not found at many other hotels. Breakfast is simple but offers a selection of local dishes, giving guests a taste of Terengganu's traditional flavors. The staff is notably friendly, helpful, and courteous, always ready to assist with any queries. It's also a Muslim-friendly hotel, with facilities and services that cater to the needs of Muslim travelers. For those visiting Terengganu, I would definitely consider booking Paya Bunga Hotel again. The central location, basic but comfortable amenities, and friendly service make it a solid choice for anyone passing through the area.

Strategic location close to pasar payang and china town. Limited parking inside the hotel compound but easily can find nearby parking lot. Good river view..

Check in and out proses is simple and fast, room not so clean, but the location is perfect cuz near a lot of shop service mall ….