VI Boutique Hotel

The property impresses guests with its clean, spacious rooms and friendly multilingual staff. Convenient location and ample parking add value. However, some reviews mention the need for improvement in certain areas.

I chose this hotel as it is a strategic location to the River View Pasir Penambang. It is even walking distance to whom okay to walk. However, it might not strategic of you wish to have other amenities and other services. You need to have a car/transportation to go for that. There only 1 local shoplot/restaurant if you need fast on the go but close at 10pm. Otherway round is having food delivery. Stuff sold at this hotel for water drink, snacks are not that expensive. Reasonable. But of course, best to have it cheaper outside. You can get everything before get in the room. Room is spacious although I'm not sure what is the reason of several poles in the room. The condition and ambience of room could be improved. Wasted space in the room could be well utilized. But overall, price and room size is value for money. Reasonable price. Big room. Enough amenities. Parking space very limited if you come at peak season. You might need to park along the road. But no summon issued by the council so far. Park at your own risk.

Front desk - very bad service, no hospitality, no courtesy, no greeting to guest during check in and check out. 4 staff sitting at front desk. What are they doing?? Very lazy. Owner should send them attending course especially hospitality. Very bad service.