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Aloft Kuala Lumpur Sentral
4.6/51028 Reviews

Aloft Kuala Lumpur Sentral

KL Sentral Kuala Lumpur|2.13km from KL Lifestyle Art Space
The entire stay was filled with surprises! Upon check-in, I discovered that the faucet in the sink was leaking, which wasn't a major issue. However, after washing my hands, I found that the sink was completely clogged. The key issue arose when I reported it to the staff, who showed no signs of apology. They should have fixed it, because when I returned after going out, it wasn't as clogged. Yes, I stayed for 4 nights, and it did seem less clogged later on. But the surprises didn't end there. The room was equipped with a desk lamp, but when I tried to turn it on, I couldn't because, you know, their sockets were the British type, while the lamp had a European plug. This meant that the lamp they provided couldn't be plugged into their sockets. Oh, and during check-in, the receptionist asked if I had paid the tourist tax. I wasn't sure what that was, so I showed her my payment records. After checking, she said I should pay the tax, so I did as requested. However, later on, I checked my detailed payment records and found that I had already paid the tax during the reservation. I don't know if it was an issue with the hotel or with Trip.com, but I was charged twice. Later, Trip.com's customer service helped me process the refund, and I appreciate their efforts. Finally, I want to say that this hotel has a high rating. I don't know if it's due to lack of competition in Kuala Lumpur's hotel industry or something else, but overall, I feel like this hotel doesn't quite live up to the standards of being a Marriott-branded hotel. Overall, it was a weird experience

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Top rated hotels in Kuala Lumpur

Searching for hotels near KL Lifestyle Art Space? Compare room rates and reviews to find your ideal stay.
Alila Bangsar Kuala Lumpur
4.6/5220 Reviews
KL Sentral
Such a beautiful hotel with great amenities for guests! They have a chauffeur service to selected nearby locations which comes in handy. And it’s near to all malls and the city centre area!
Sofitel Kuala Lumpur Damansara
4.5/5329 Reviews
Sofitel’s service was good, as were the rooms. Some of the furniture had noticeable wear and tear, but it was a clean and comfortable room overall. One suggestion is to consider having a turndown service, which could really uplift the entire experience, since Sofitel already has the MyBed services on call. The service could afford to be more attentive. I appreciate the hotel staff’s help in searching for something that went missing from my room, though they couldn’t find it in the end.
Domitys Bangsar Kuala Lumpur
4.5/5137 Reviews
Very nice hotel and cool place. Price for me, affordable and cheap for staying with family. Have 3 rooms and cover 5 people for breakfast. Satisfied with cleanliness. Breakfast is simple but nice Maybe I will repeat it next time for a family holiday.
The Bodhi Lodge - Hostel
4.2/52 Reviews
KL Sentral
The proprietress is very nice and has a warm service attitude. She treats passengers like family members, caring and loving. Passengers are also safe and assured like their homes!
Hilton Kuala Lumpur
4.6/5556 Reviews
KL Sentral
We've stayed here many times, especially over Xmas. In fact, we would have been one of the earliest guests when it first opened. The location is great esp with KL Sentral mrt within walking distance. The staff are friendly and helpful. We had a hiccup after checking in, 2x single beds instead of a double, but it was quickly fixed. Our only criticism is the rooms need to be given an uplift, showing their age. We will be back again.
KLCC Bangsar Suites EST by PSM Kuala Lumpur
3.6/523 Reviews
KL Sentral
You can contact the landlord at any time (use what's app), and the landlord will reply immediately. The communal swimming pool is used until 22:30pm. Remember to bring your room card (only one) to enter after induction. It is an infinity swimming pool, and there are many deck chairs and sofa chairs You can rest, it is very beautiful, the night view is charming and very relaxing, you need a deposit of RM250, there are water, beer 🍻, Milo and Coke in the refrigerator, and there are instant noodles. For gold, it will be refunded to you after confirming the condition of the room and drinking and food in person on the last day. The air conditioner is sufficient, and the condition of the room is the same as the photos. It is very safe. There is no toothbrush and toothpaste, but there are bath towels and other toilet utensils, and the location is also very convenient. The first floor is connected to the light rail, which is convenient for transportation options.

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