Shangri-La Kuala Lumpur
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Kuala Lumpur

Shangri-La Kuala Lumpur

No.10 of Premium Hotels in Kuala Lumpur
11, Jalan Sultan Ismail, Titiwangsa, Kuala Lumpur, 50250, Malaysia
Show on map
We Price Match
hotel overview picture
Last booked 1 hr ago
Highlights
Varied breakfast
Top local pick
Sparkling clean
Free parking
Excellent service
Show more
Amenities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Private parkingFree
All amenities
Property Description
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. This 5-star hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.7 mi (1.1 km) from Kuala Lumpur Tower. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and newsstands. Guests can get to nearby shops on the shuttle (surcharge). Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6.30 AM to 10:30 AM for a fee. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Show more
9.3/10
Great
Good stay. Very comfortable. Lunch and breakfast buffet was good.
All 641 reviews
Surroundings
Metro: Raja Chulan
(770m)
Metro: Dang Wangi
(790m)
Airport: Sultan Abdul Aziz Shah Airport
(27.0 km)
Airport: Kuala Lumpur International Airport
(60.3 km)
Train: Dang Wangi
(1.6 km)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premier Business Room
6

Premier Business Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
Check Availability
Horizon Club Executive Twin Room
7

Horizon Club Executive Twin Room

2 Single bed
39m² | Floor: 20-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
Check Availability
Horizon Club Executive Room
6

Horizon Club Executive Room

1 King bed or 2 Single bed
39m² | Floor: 20-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Premier Selection Suite 1 King Bed
4

Premier Selection Suite 1 King Bed

1 King bed
80m² | Floor: 15-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
37m² | Floor: 3-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
Check Availability
Family Executive King Room Non Smoking
6

Family Executive King Room Non Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
Check Availability
Premier Selection Suite
6

Premier Selection Suite

1 King bed or 2 Single bed
80m² | Floor: 15-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Executive Twin Room
5

Executive Twin Room

2 Single bed
39m² | Floor: 3-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
Check Availability
Horizon Club Executive King Room
6

Horizon Club Executive King Room

1 King bed
39m² | Floor: 20-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
Check Availability
Family Premier Suite
7

Family Premier Suite

1 King bed
80m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
Check Availability
Executive King Room
4

Executive King Room

1 King bed
39m² | Floor: 3-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.3/10
Great
641 reviews
Verified Reviews
  • Cleanliness9.3
  • Amenities9.1
  • Location9.3
  • Service9.3
Average for similar properties in Kuala Lumpur
Most Mentioned
K‍H‍T‍O‍H
July 4, 2025
Our first time staying at this hotel was in 1994 and we had the honour to stay here again after a span of 30 years.The hotel still look so elegant and room very well maintained with upgraded TV. Breakfast was so sumptuous with many varieties.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2025
Of course! Here’s a simple version: ⸻ ⭐️⭐️⭐️⭐️⭐️ Had a great stay at Shangri-La Kuala Lumpur. The room was clean and comfortable, the staff were very friendly and helpful, and the breakfast buffet was excellent. Great location in the city and overall a very pleasant experience. Would definitely come back!
M‍W‍a‍n‍g
June 27, 2025
Breakfast is good. Location is good too. I came here because of the cold and hot whirlpool and sauna facilities you can use after a gym session, the facilities were awesome.
f‍y‍i‍ ‍g‍u‍y
June 4, 2025
Decor is old but well maintained. Generally good service except for the shuttle bus driver who were impatient when we decided to get off at a later stop, even though that was a scheduled stop. I would have appreciated pick up from the various stops instead of a one way shuttle from hotel only. Away from the massive jam of bt bintang but the weather is too hot and the route unsheltered to walk to the main shopping areas.
X‍t‍i‍n‍e‍r‍y‍s
June 7, 2025
The stay was what you’d usually expect from Shangri La. Always nice, comfortable and accommodating. Breakfast had many choices but i found myself eating pretty much the same everyday. The ice cream was an added plus to the experience though. Ice cream for breakfast was amazing. The room was refreshed regularly and they even did turn down service on our beds with bookmarks every night. Was a very nice addition. Really enjoyed my stay. Had lunch and dinner in the lobby restaurant and lunch and drinks by the pool. Was what we have cone to expect from Shangri La except we did not have complimentary mini bar at this location.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 2, 2025
The room was nice and breakfast was good. But the housekeeping and laundry staff were a bit of an issue. They knocked really loudly and came into the room without waiting. I was asleep and didn’t hear the bell, and even though I asked for things to be left outside, the laundry staff didn’t follow that. It felt uncomfortable having someone enter the room like that
T‍h‍i‍ ‍N‍g‍o‍c‍ ‍M‍i‍n‍h
July 13, 2025
Room is fine but lavatory basin is small. However, breakfast is superb.
A‍n‍n‍a‍ ‍&‍ ‍A‍z‍m‍a‍n
May 25, 2025
breakfast superb! air conditioner works well in the room! very comfortable & cool! having a good sleep & rest. Very recommended for short gateway!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2025
Breakfast was very good for those who loved mutton and beef , surprised by the variety of beef and mutton especially the way they cook them , thank you. Room was abit dated but still well maintained.

Services & Amenities

Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
4 Restaurants
Meeting Room
Multi-Function Room
4 Restaurants
香宫
Cuisine: Chinese
Special dietary options: Halal
Business hours: [Mon - Sat] 12:00-14:30, 18:30-22:30,[Sun] 10:30-14:30, 18:30-22:30
Lafite
Business hours: [Mon - Fri] 12:00-14:30, 19:00-22:30,[Sat] 19:00-22:30
Lemon Garden 2Go
Business hours: [Sat] 09:00-17:00,[Mon - Fri] 08:00-18:30
Zipangu
Cuisine: Japanese
Business hours: [Mon - Sun] 11:30-14:30, 18:30-22:30
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
MYR 116.00 (approx. NZD 45.49) per person per night

Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 17 years old and under
MYR 98.00 (approx. NZD 38.43) per person
Adult
Buffet:MYR 98.00 (approx. NZD 38.43) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1985
  • Renovated: 2003
  • Number of Rooms: 662
A stay at Shangri-La Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. This 5-star hotel is 0.7 mi (1.2 km) from Pavilion Kuala Lumpur and 0.7 mi (1.1 km) from Kuala Lumpur Tower. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and newsstands. Guests can get to nearby shops on the shuttle (surcharge). Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6.30 AM to 10:30 AM for a fee. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Shangri-La Kuala Lumpur?

The check-in time at Shangri-La Kuala Lumpur is 14:00 and the check-out time is 12:00.

What amenities and services does Shangri-La Kuala Lumpur have?

Shangri-La Kuala Lumpur has the following amenities and services: Shuttle Bus Service.

Does Shangri-La Kuala Lumpur have a swimming pool?

Yes, Shangri-La Kuala Lumpur has a pool.

Are pets allowed at Shangri-La Kuala Lumpur?

Unfortunately, pets are not allowed at Shangri-La Kuala Lumpur.

Does Shangri-La Kuala Lumpur provide breakfast?

Yes, guests at Shangri-La Kuala Lumpur can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian.

How much does it cost to stay at Shangri-La Kuala Lumpur?

Prices at Shangri-La Kuala Lumpur are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Shangri-La Kuala Lumpur?

Sultan Abdul Aziz Shah Airport is the closest airport to Shangri-La Kuala Lumpur, and it is about 30 mins from hotel by car (27.0 km).

What is the cancellation policy for Shangri-La Kuala Lumpur?

The cancellation policy for Shangri-La Kuala Lumpur varies depending on the type of room and booking conditions.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport27.03KM
Nearest Train StationDang Wangi
Distance to Train Station1.6KM
Nearest Metro StationRaja Chulan
Distance to Metro Station0.77KM
Average Price FromNZD354
Hotel Star Rating5