The Ritz-Carlton, Kuala Lumpur
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The Ritz-Carlton, Kuala Lumpur
No.1 of Gourmet Hotels in Kuala Lumpur
168, Jalan Imbi, Bukit Bintang, Kuala Lumpur, 55100, Malaysia
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Last booked 57 mins ago on our site
Highlights
Ideal location
Varied breakfast
Excellent service
Sparkling clean
Lots to doAmenities
Outdoor swimming poolFree
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
Private parking
Priority airport pick-up
All amenities
Property Description
A stay at The Ritz-Carlton, Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. This 5-star hotel is 1.8 mi (2.9 km) from Petronas Twin Towers and 1.5 mi (2.4 km) from Kuala Lumpur Tower.
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9.2/10
very good experience. friendly staff. amenities are good. will recommend.
All 1,839 reviews
Surroundings
Metro: Bukit Bintang
(430m)
Metro: Tun Razak Exchange
(890m)
Airport: Sultan Abdul Aziz Shah Airport
(27.7 km)
Airport: Kuala Lumpur International Airport
(59.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Executive Deluxe Room
1 King bed or 2 Single bed
45m² | Floor: 5-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
10
Club Executive Deluxe King Room
1 King bed
45m² | Floor: 5-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
14
Two Bedroom Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
175m² | Floor: 5-36
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Club Executive Deluxe Room
1 King bed or 2 Single bed
45m² | Floor: 5-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
Deluxe King Room
1 King bed
40m² | Floor: 5-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Club Executive Deluxe Twin Room
2 Single bed
45m² | Floor: 5-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
17
The Penthouse Four Bedroom Penthouse Suite
4 Single bed and 1 King bed and 1 Queen bed
600m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Executive Deluxe Twin Room
2 Single bed
45m² | Floor: 5-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Club Suite
1 King bed
68m² | Floor: 5-36
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Junior Suite
1 King bed
68m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Deluxe Room
1 King bed or 2 Single bed
40m² | Floor: 5-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Deluxe Twin Room
2 Single bed
40m² | Floor: 5-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
16
Three Bedroom Suite
Bedroom 1:2 Single bed ● Bedroom 2:1 King bed ● Bedroom 3:1 Small double beds
210m² | Floor: 5-36
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
The Ritz-Carlton Suite
1 Double bed
250m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Executive Deluxe King Room
1 King bed
45m² | Floor: 5-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
1,839 reviews
Verified Reviews- Cleanliness9.3
- Amenities8.9
- Location9.3
- Service9.3
Average for similar properties in Kuala Lumpur
Guest User
August 29, 2025
That's was perfect stay. Next when i come back to KL, Definitely i will stay again. Unfortunately, i couldn't get cocktail because of my schedule😭😭 And sauna was awesome, i didn't expect that i could do sauna in Malaysia
Pui Yan
August 9, 2025
Spacious room. Very clean. The room as tidied up exceptionally well daily. Would be lovely if a washing machine is available inside the room and the extension of the bathtub shower head is easier to use.
Guest User
August 1, 2025
It was the most memorable experience in Malaysia. I've really wanted to stay here and staffs were so nice to me.
Mia Daphne
July 27, 2025
Fantastic location—just a 5-minute walk to Pavilion KL. The hotel staff provided excellent service and even upgraded our room to a Junior Executive Suite, which was a perfect fit for our family with 4 kids. Truly appreciated the thoughtful gesture and hospitality.
Molly Mama
July 21, 2025
I had an amazing stay at this hotel!
The room was beautiful, and the overall ambience was so welcoming. The staff went above and beyond—from the bellboy to housekeeping, everyone was warm, friendly, and attentive.
They even set up a special birthday decoration with a cake for my child, which made the experience unforgettable.
I highly recommend this hotel. Truly one of the best stays we've had!
Shien Yeong
July 22, 2025
Friendly and helpful staff. Great location for those who love shopping. Traffic is usually heavy between 11am till midnight, may consider taking the MRT. Pleasantly surprised to receieve mini cakes and lovely notes every afternoon, including on the first day.
JJ
August 11, 2025
very good experience. friendly staff. amenities are good. will recommend.
MyQ
June 29, 2025
Celebrating my friend 's birthday at Ritz KL. She really enjoyed her trip staying at Ritz Club Lounge. She eats, drinks, and sleeps without stepping out of the hotel. The only disappointment is that the breakfast happened this morning on the 1st floor, the lobby. We requested corner tables but were refused, saying that the table is meant for 4paxs, but I saw more than 2 tables of 2 also occupied 4paxs table. I gave feedback to him immediately that they had different standards that only refused our request. I'm quite disappointed that I really spoiled my mood in the morning. I have been staying at ritz KL a few times. It will not be a worthy if standard dropped. I think minimally they need to practice the same standards across the whole hotel since rated 5 stars
MINT TITAN
June 5, 2025
All good. We asked for extra pillow and blanket and they came in less than 15 minutes. The breakfast is not the best for a 5 stars hotel but acceptable. Read some negative reviews about the only path to the lifts is the escalator up and the long corridor. This is a design flaw from the start but as long as the escalators are working fine, everything should be fine. Room is spacious and comfortable. However, bed mattress lost its springness and it creaks quite a bit as we turn. Pillows are very flat and no bounciness at all. The hotel can consider having a pillow menu soon or change the pillows entirely. Overall, the customer service is still very good and we will still recommend young families and couples to stay there.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Sauna
Spa
Additional charge
Massage Room
Executive Lounge
Fitness Room
Private parking
Additional charge
Priority airport pick-up
Bar
Tea Room
5 Restaurants
Taxi booking service
Priority airport drop-off
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Kids' Club
Babysitting Services
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Guest Laundry
Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
5 Restaurants
Meeting Room
Multi-Function Room
5 Restaurants
The Patisserie
No additional info available
丽苑
Cuisine: Cantonese
Business hours: [Mon - Sat] 12:00-15:00, 18:30-22:00,[Sun] 10:30-15:00, 18:30-22:00
Lobby Lounge at The Ritz-Carlton
Business hours: [Mon - Sun] 12:00-18:00
The Library
No additional info available
The Cobalt Room
Business hours: [Mon - Sun] 06:00-22:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 15.00 (approx. IDR 58,258) Per entry. Reservation not possible
Private parking
Additional charge
Valet Parking
Additional charge
Transportation
Taxi booking service
Priority airport pick-up
Priority airport drop-off
Station Pick-Up Service
Additional charge
Business Services
Multi-Function Room
Coworking Spaces
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Languages Spoken
English
Malay
Japanese
Chinese (Mandarin)
Food & Drink
Bar
Room Service
Public Areas
Gift Shop
Shopping Mall
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Elevator
No Smoking in Public Areas
Smoking Area
Health & Wellness
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Beauty and Makeup
Activities
Tea Room
Cleaning Services
Guest Laundry
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Children's Bathrobe
Babysitting Services
Kids' Club
Children's Pool
Accessibility
Visual Alarms In Hallways
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Chinese, Asian, Continental, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 38.35 (approx. IDR 148,946) per person |
Children 13–17 years old | MYR 76.70 (approx. IDR 297,891) per person |
Adult | Buffet:MYR 76.70 (approx. IDR 297,891) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. IDR 776,769) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1997
- Renovated: 2016
- Number of Rooms: 365
Phone:+60-3-21428000
Email:reservation@ritzcarltonkl.com
A stay at The Ritz-Carlton, Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. This 5-star hotel is 1.8 mi (2.9 km) from Petronas Twin Towers and 1.5 mi (2.4 km) from Kuala Lumpur Tower.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch or dinner at Li Yen, a restaurant which specializes in Chinese cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 365 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch or dinner at Li Yen, a restaurant which specializes in Chinese cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 365 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at The Ritz-Carlton, Kuala Lumpur?
The check-in time at The Ritz-Carlton, Kuala Lumpur is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at The Ritz-Carlton, Kuala Lumpur?
Does The Ritz-Carlton, Kuala Lumpur have a swimming pool?
Yes, The Ritz-Carlton, Kuala Lumpur has a pool.Does The Ritz-Carlton, Kuala Lumpur have a swimming pool?
Are pets allowed at The Ritz-Carlton, Kuala Lumpur?
Unfortunately, pets are not allowed at The Ritz-Carlton, Kuala Lumpur.Are pets allowed at The Ritz-Carlton, Kuala Lumpur?
Does The Ritz-Carlton, Kuala Lumpur provide breakfast?
Yes, guests at The Ritz-Carlton, Kuala Lumpur can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian, Continental, Halal. Does The Ritz-Carlton, Kuala Lumpur provide breakfast?
How much does it cost to stay at The Ritz-Carlton, Kuala Lumpur?
Prices at The Ritz-Carlton, Kuala Lumpur are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Ritz-Carlton, Kuala Lumpur?
Which airport is closest to The Ritz-Carlton, Kuala Lumpur?
Sultan Abdul Aziz Shah Airport is the closest airport to The Ritz-Carlton, Kuala Lumpur, and it is about 32 mins from hotel by car (27.7 km).Which airport is closest to The Ritz-Carlton, Kuala Lumpur?
What is the cancellation policy for The Ritz-Carlton, Kuala Lumpur?
The cancellation policy for The Ritz-Carlton, Kuala Lumpur varies depending on the type of room and booking conditions.What is the cancellation policy for The Ritz-Carlton, Kuala Lumpur?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 28.16KM |
| Nearest Train Station | Dang Wangi |
| Distance to Train Station | 2.55KM |
| Nearest Metro Station | Bukit Bintang |
| Distance to Metro Station | 0.43KM |
| Average Price From | IDR4938882 |
| Hotel Star Rating | 5 |