PARKROYAL COLLECTION Kuala Lumpur

*5/5 Stars* We had an incredible 4D3N stay at the ParkRoyal Collection Kuala Lumpur! From the moment we checked-in to our King Lifestyle Room, we knew we were in for a treat. The room itself was spacious and beautifully appointed, with a stunning city view that we never got tired of. The side sofa was a lovely touch, providing a comfortable spot to relax and take in the sights. We also appreciated the extra duvet provided, which ensured a cozy and restful sleep. The daily housekeeping service was impeccable, with our room always neat and tidy, and nothing ever missing. We were impressed by the attention to detail and the staff's commitment to ensuring our stay was comfortable and hassle-free. The hotel's location is super convenient, with numerous malls within walking distance or a short drive away. We loved being able to explore the city's shopping and dining scene with ease. But what really made our stay special was the thoughtful touches. We had booked two rooms to celebrate a birthday, and the hotel surprised us with birthday decorations and a complimentary cake in BOTH rooms! It was such a lovely gesture, and we felt truly appreciated as guests. Last but not least, the bell boy service was top-notch. Our luggage and shopping goods were always handled with care, and the staff were friendly and efficient. Overall, we would highly recommend the ParkRoyal Collection Kuala Lumpur to anyone looking for a comfortable, convenient, and memorable stay in the heart of the city. Thank you to the amazing staff for making our stay so special!

It’s my second time celebrating occasion here at Parkroyal collection KL. We enjoyed our stay with their excellent hospitality and personalised service. Would deferring for future occasions!

Hotel did not finish cleaning their rooms and did not allow check in at 3pm. It was delayed for an hour. Having to wait 1 hr, they did not even offer any drinks. Room had foul carpet smell. No slippers and water provided. Toilet drainage was bad and overflowed. Will not stay at this hotel ever again

Well this was a last minute decision for a 2 night stays at Parkroyal collection KL. Repeat stay within 1 month. Always wonderful stay at this hotel ever since Covid reopening and the renovation completed. Hotel still well maintained despite 2-3yrs since 2022 renovation completed. Carpark lots plenty and is safeguarded by security guard at entrance.

I booked a Lifestyle Suite with Club Access. The lounge served alcohol and good foods. Due to festive seasons, the hotel is very crowded but the service are still quite fast. The hotel location is near to shopping malls and restaurants. The hotel parking is flat rate at RM2.2 after validation

This was my first stay at the hotel, and I was thoroughly impressed. The thoughtful room decoration and birthday cake made my celebration truly special. The staff were approachable and helpful, the breakfast spread was delicious, and the complimentary high tea with wine and finger food added a festive touch. Christmas Eve was particularly enjoyable with Santa Claus, caroling, and a lively festive atmosphere. The hotel’s location is excellent, right next to Lot 10 and within walking distance of many malls in Bukit Bintang, making it very convenient. The only minor hiccup was the toilet flooding on our last day, but fortunately, it happened just before checkout and didn’t affect our stay. Overall, a wonderful experience, and I’d love to return!