If you want to beg and get ignored and be told to be patient, book with them. . I paid almosr $1000 and i got
Service: unimaginably bad and rude(especially on call and face to face)
1 access card for the whole of 5 days and 7 people
Told us that we can request for another acess card. When we did, they ignored for us the whole of 6nights. Kept telling us they will give the next day but never did. Come up with lots of excuses.
Card cant even be used for parking and was told to use our own money for the supposedly free parking. We were told to we gonna get a refund but had to fight for it (again) and I still have not gotten it after almost a month.
Door is faulty too.
There is some bad smell in the room.
Wifi doesnt work. When i whatsapped, they ignored.
If want to book this hotel, do it on their offical website.