Dorsett Kuala Lumpur

Dorsett Kuala Lumpur Reviews

Dorsett Kuala Lumpur

172, Jln Imbi, Pudu, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaView Hotel Details
Dorsett Kuala Lumpur
Dorsett Kuala LumpurDorsett Kuala LumpurDorsett Kuala Lumpur
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Guest Reviews of Dorsett Kuala Lumpur

8.5/10
Very Good
1236 review
Verified reviews
Location9.1
Amenities8.0
Service8.3
Cleanliness8.4
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All reviews(1236)
Positive reviews(1153)
Reviews with photos/video(344)
Convenient for shopping(106)
Delicious breakfast(98)
Large rooms(89)
Parking difficult(51)
Great swimming pool(16)
Delicious buffet(14)
Near mall(9)
Negative reviews(83)
Afzal Khan Aslam
Dorsett Room
Stayed in Jun 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Jul 20, 2025
Good service - friendly staffs . Breakfast spread was good too - and if you'rea tea lover , try their superb teh tarik during breakfast . One of the best ! Thank you Dorsett .
Response from Property: Dear Afzal, thank you for choosing to stay with us. We are glad that you have enjoyed our foods and services rendered. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Guest User
Dorsett Room
Stayed in Jun 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jul 20, 2025
Dorsett KL is a great accommodation if you are in the Bukit Bintang area, its sandwiched by alot of shopping malls and its all 5-10 minutes of walking distance away to get to them. the room was fine for me, the only thing i would like to see is an inclusive of a microwave in the room.
Response from Property: Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. Please be informed that we do provide microwave in Dorsett Residence only, which is next to our building. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Anonymous User
Dorsett Room
Stayed in Jun 2025
Business traveler
83 review
10/10
Outstanding
Posted on Jul 23, 2025
Good experience with good hospitality, the hotel at strategic location
Michael Danker
Dorsett Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 2, 2025
Check in was efficient. Room was clean and spacious for a single traveller. Loved the lcoation - easy access to shops and food. Staff were kind and helpful when I had almost half a day to kill after checking out.
Response from Property: Dear Michael, thank you for staying with us on your recent trip to Kuala Lumpur. We are truly delighted to learn that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Guest User
Family Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on Jun 3, 2025
Located near pavilion mall, the largest & most favorite mall in kuala lumpur, easy to find foods and there’s also a room with kitchen set. Perfect place to stay with family.
Response from Property: Dear Sir, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Vivien
Two Bedroom Suite (1 Queen + 2 Single) @ Dorsett Residences
Stayed in Apr 2025
Family
11 review
8.5/10
Very Good
Posted on May 20, 2025
Located just beside The Westin, easily accessible to Pavilion Mall and within walking distance to TRX. The unit is big and come with fridge, microwave oven and washing machine. The housekeeping is excellent and the housekeeper staff, Hussin, is friendly and helpful. The master bedroom comes with a city view on one side with the other side facing the walls of the hotel. The water pressure is great and the water can be very hot if the lever is turned to the red dot. So be careful if you do not want to be scalded.
Response from Property: Dear Vivien, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Andrio
Family Room
Stayed in Apr 2025
Family
5 review
9.0/10
Great
Posted on May 8, 2025
Building is a bit old, but the location is spot on in Bukit Bintang. Gym is small but has the essentials. There is a water filter at the sink which makes it drinkable. It's a big plus.
Response from Property: Dear Andrio, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
RyanSimSY
Dorsett Room
Stayed in Mar 2025
Couple
6 review
8.5/10
Very Good
Posted on Apr 26, 2025
Locstion is excellent. We add on Breakfast for RM28 per pax only so worth it. The only downside is the room looks and feel a bit outdated with the design etc. Overall we are satisfied with the stay.
Response from Property: Dear Ryan, thank you for staying with us on your recent trip to Kuala Lumpur. We are truly delighted to learn that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Guest User
Dorsett Room
Stayed in Mar 2025
Family
4 review
8.5/10
Very Good
Posted on Jun 1, 2025
Dorsett Kuala Lumpur offers a convenient location, making it easy to get around the city. The breakfast spread was impressive with a good variety of options. While the room felt a bit dated, it was clean and comfortable. Overall, a pleasant and comfortable stay.
Response from Property: Dear Sir, thank you for staying with us on your recent trip to Kuala Lumpur. We are glad to hear that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
BAY SU MUI
Family Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 16, 2025
The room was spacious and comfortable. The location was excellent, with easy access to everything you need. Great variety at breakfast and very delicious. Highly recommended!
Response from Property: Dear Bay, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Your kind recommendation to others is highly appreciated too. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Guest User
Dorsett Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 23, 2025
nice environment with varied breakfast
Response from Property: Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
KOK HENG
Dorsett Room
Stayed in Mar 2025
Booked for others
7 review
4.5/10
Posted on May 4, 2025
Pillow dirty,room smelly environment noisy.this not entitled 5 star hotel standards
Response from Property: Dear Kok Heng, thank you for staying with us and your kind reviews shared. We have taken note of your comments and wish to apologize for the short comings. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Maiyo
Dorsett Room
Stayed in Mar 2025
Traveling with friends
153 review
9.0/10
Great
Posted on Apr 14, 2025
I recently stayed at Dorsett Hotel KL and had a great experience. The place has a luxurious feel with stylish, modern decor. I especially loved the minimalist design of the toilet β€” very clean and well-maintained. Overall, a comfortable and elegant stay. Highly recommended!
Response from Property: Dear Maiyo, we are glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. We are so appreciative of your kind recommendation to others. To have such a positive mentioned is indeed a blessing for us. We are looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
DennisDeen
Two Bedroom Premier Suite (1 King + 1 Queen) @ Dorsett Residences
Stayed in Mar 2025
Family
4 review
7.5/10
Posted on Apr 6, 2025
We bought the room thru both trip.com & agoda for two family suite 2 bedrooms for 3 nights. However during checked in at Hotel reception, we were being informed that our room booked was at Dorsett Apartment next door, not Dorsett Hotel at main building. it was very confusing for guest who is making their first reservation with the Hotel. In the end we have to top up RM900 for 4 rooms in order to move back to Dorsett Hotel main building. We should have been given a complimentary switch of the rooms instead of paying additional 😞 πŸ˜“ 😩 😀 😑 😠
Response from Property: Dear Dennis, thank you for your kind feedback provided. We wish to apologize for the confusion and inconveniences caused. The management will look into it for further improvement. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Siew
Family Room
Stayed in Mar 2025
Family
1 review
8.0/10
Very Good
Posted on Apr 7, 2025
location is good, no far from the pavillion bukit bintang...room is clean...breakfast also many choice...
6/7
Response from Property: Dear Siew, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager