Hotel 28 Titiwangsa Kuala Lumpur

Hotel 28 Titiwangsa Kuala Lumpur Reviews

Hotel 28 Titiwangsa Kuala Lumpur

96, Jalan Datuk Haji Eusoff, Titiwangsa Sentral, Kuala Lumpur, MalaysiaView Hotel Details
Hotel 28 Titiwangsa Kuala Lumpur
Hotel 28 Titiwangsa Kuala LumpurHotel 28 Titiwangsa Kuala LumpurHotel 28 Titiwangsa Kuala Lumpur
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Hotel 28 Titiwangsa Kuala Lumpur Guest Reviews

3.9/5
Good
472 review
Verified reviews
Location4.0
Amenities3.7
Service4.0
Cleanliness3.9
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All Reviews(472)
Positive reviews(433)
Reviews with photos/video(157)
Awesome stay(67)
Great service(39)
Convenient location(31)
Great value for money(24)
Too noisy(18)
Easy to get around(12)
Many dining options(7)
Close to metro(5)
Negative reviews(39)
Superior Queen Room
Stayed in May 2024
Couples
2 review
2.7/5
Posted on May 13, 2024
The room was a bit small and the toilet was a bit dirty and so smelly. Also the towel has a bit stain.
Response from Property: Thank you for bringing this to our attention. We apologize for the inconvenience you experiencedregarding the cleanliness of your toilet. We will look into the cleanliness improve it immediately. Wewould be grateful if you could provide the room number of your stay to identify and take furtheraction promptly. We will have regular deep cleaning & quality control checks to monitor thecleanliness of our toilets and ensure that the rooms meet our high standards.
Nuratika
Superior Queen Room
Stayed in May 2024
Couples
3 review
3.2/5
Posted on May 13, 2024
The location of hotel is good. Near to shop lot, restaurants and mart. During my stay, my room got few times of blackout. I called the receptionist, and they told there’s electricity interruption at the whole Level 2. They knew it, but still give me that floor. Dont know why. Overall 5/10.
Response from Property: We sincerely apologize for the inconvenience you experienced. We have taken swift action toinvestigate and address the situation. Our maintenance team has carried out a thorough assessmentof the electrical system in your room to identify the cause of the incident and ensure it is safe foryour continued stay. Rest assured, the necessary repairs and replacements have been made tocorrect the issue and prevent any recurrence. If you face any electrical problems, please do nothesitate to contact our reception team who are ready 24/7 to assist you.
Tokchu
Deluxe Queen Room
Stayed in May 2024
Solo travelers
47 review
4.5/5
Great
Posted on May 7, 2024
Everything ok for the price. A bit parking problem if you’re driving. Love the new restaurant beside the hotel. De Sagaar Bistro. Superb tandoori..
Response from Property: We are so sorry to informed you that we don't provide parking lots for hotel guests based on thelocation of the hotel (near to main road). Kindly be informed that you may park your vehicles at anynearest parking lots with charges to ensure the safety of your vehicles. Once again, deeply apologyfor the inconvenience.
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
11 review
1.5/5
Posted on May 4, 2024
Horrible experience, room is very SMELLY... and it's so hard to sleep, people talk in the corridor very loudly and super late and it happens anytime. People throw the doors. Not respect at all... I am so sorry for saying that but I will never book again this hotel. Location is just convenient. All the best for them...
6/7
Response from Property: Thank you for informing us of your concern regarding the odour in your room. We apologize for anyinconvenience that may arise during your stay. Our housekeeping team will identify the source ofthe odour and has implemented a deep cleaning and deodorization process to remove it. In addition,we will conduct regular inspections to ensure our rooms remain odour free. We at the hotel wouldlike to apologize for any inconvenience you may have experienced.
Anonymous User
Deluxe Queen Room
Stayed in May 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 9, 2024
Nice room..the staff really helpfu and polite.. Also easy to access the place to eat
Response from Property: Thank you for the fantastic review! We're thrilled to hear that you had such a memorable stay atour hotel. Your kind words are truly appreciated by our entire team, who works tirelessly to provideexceptional service to all our guests. We can't wait to have the opportunity to welcome you back foranother wonderful experience!
Fabulous Diana
Deluxe Queen Room
Stayed in Apr 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 11, 2024
Honestly I love the location, but it’s next to the lrt / monorail… so it’s kinda noisy… but everything else is good. I had a good stay.
Response from Property: Thank you for awarding us with a perfect rating! We're ecstatic to hear that you had such afantastic stay at our hotel. Your satisfaction is our top priority, and we appreciate you recognizingour efforts. We hope to have the pleasure of welcoming you back for another exceptional stay soon!
Ric L. Hernandez
Superior Queen Room
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The stay is perfect place, budget price, staff are friendly and accomodating, location is near to groceries and restaurants,,will highly recommend this hotel..thanks for a nice stay
Response from Property: Wow, thank you for the glowing review! It means the world to us to know that you had such afantastic stay at our hotel. We're delighted that our team's dedication to providing top-notch servicemade your experience memorable. Your satisfaction is our greatest reward, and we look forward tothe opportunity to welcome you back soon!
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Couples
68 review
1.0/5
Posted on Mar 27, 2024
even you have most importance thing to do and want to change a date they will never let you change a date stupid hotel never book here again
Response from Property: Dear valued customer, we felt so sorry for the bad experience. We will look into it and improve our services to provide a better experience. We apologize for any inconvenience.
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Solo travelers
11 review
3.2/5
Posted on Mar 9, 2024
So far just good. I booked here for so many times. Probably over 5 times because it’s so cheap and near kl. but last night’s room hm kinda slacked off. Bau cat dalam bilik. And the air conditioner and fans sooo sejuk and make me sleep well
Response from Property: Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad reviews with us. We are sorry that your experience with us fell short of expectation. We also want to thank you for giving us a chance to make things right. We are using your feedback to make some important changes. We are pleased that we were able to make things better and we hope to see you again soon.
Dado
Deluxe Queen Room
Stayed in Mar 2024
Solo travelers
33 review
4.5/5
Great
Posted on Mar 8, 2024
Only 3 km from Twin towers , nice staff, clean , AC and fan in room, lots of restaurants around 24/7, Titiwangsa MTR station and bus terminal just 150m away... Would book again.
Response from Property: Hello there! Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day
Ricky31
Superior Queen Room
Stayed in Feb 2024
Couples
11 review
2.2/5
Posted on Feb 26, 2024
Room wall very terrible.tissue no provide .Hotel workers should take note about this matter as photos Provide
Response from Property: Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad reviews with us. We are sorry that your experience with us fell short of expectation. We also want to thank you for giving us a chance to make things right. We are using your feedback to make some important changes. We are pleased that we were able to make things better and we hope to see you again soon.
Baby bosss
Deluxe Family Room
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Bes bes best best best best best best best best best recomend best best best
Response from Property: Wow, what a fantastic review! We're delighted to know that you had such a wonderful experience at our hotel. Our staff works hard to ensure every guest feels valued and comfortable, and it's rewarding to hear that we succeeded with you. Thank you for choosing to stay with us!
Zhang XinXin
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Feb 14, 2024
For Chinese or Fans of Chinese Food there is the famous Hokaido Seafood directly opposite, walkable distance . Authenthic seafood taste, price is decent.
Response from Property: Hello there! Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!
rania ixuna
Superior Queen Room
Stayed in Feb 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Feb 7, 2024
Everything good as always💓💓..will repeat again..makanan pun bestt sekeliling tuu..sedap yaaa amatt..
Response from Property: It was a pleasure to serve you. We really appreciate you taking the time to share your feedback and being so open with us. We are happy to hear that our team provided you with excellent services and we are also glad that you felt happy with your stay with us. We hope you will come and see us again soon! Thank you and have a nice day!
Asba Wahed
Deluxe Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 5, 2024
I like the receiptionosts, friendly and helpful. I like the location of the hotel. The surroundung are safe and access to shops and market.
Response from Property: We’re so happy to hear you had a great experience at our hotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.