Platinum Service Suites Kuala Lumpur KLCC
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Platinum Service Suites Kuala Lumpur KLCC

Homestay
THE FACE SUITES, PLATINUM, 1020, Jalan Sultan Ismail, Kampung Baru, Kuala Lumpur, 50250, Malaysia
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Amenities
Outdoor swimming pool
Fitness Room
ParkingFree
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Library
All amenities
Property Description
With a stay at Platinum Service Suites Kuala Lumpur KLCC, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This hotel is 1.1 mi (1.8 km) from KLCC Park and 1.2 mi (1.9 km) from Pavilion Kuala Lumpur.
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5.6/10
Great location. You can see very nice view of KL at night time.
All 22 reviews
Surroundings
Metro: Dang Wangi
(660m)
Metro: Bank Rakyat - Bangsar
(660m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive Two-Bedroom Apartment
11

Executive Two-Bedroom Apartment

1 king bed and 1 futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Superior One-Bedroom Apartment
10

Superior One-Bedroom Apartment

1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Family Two-Bedroom Apartment
13

Family Two-Bedroom Apartment

1 queen bed and 1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Three Bedroom Apartment
12

Three Bedroom Apartment

2 queen beds and 1 king bed
120m² | Floor: 1
Has window
Non-smoking
Bathtub
Refrigerator
Daily housekeeping
Clothes dryer
Room Details
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Guest Reviews

5.6/10
22 reviews
Verified Reviews
  • Cleanliness5.4
  • Amenities5.1
  • Location6.2
  • Service5.8
Average for similar properties in Kuala Lumpur
Most Mentioned
AI Summary
Convenient city center location near major attractions, great views, and local cuisine. Infinity and rooftop pools, stable wifi, but no additional details about amenities or services.
L‍i‍m‍J‍o‍y‍c‍e
March 23, 2025
Both toilet doors can’t be locked, Lots of cigarette ash under the sofa, pool was under maintenance but we are not informed ( actually we are there for the pool and view only) so it was such a disappointment. Support staff are ok, abt 1 hour to send up extra towel and pillows. All kitchen ware are worn out and unhygienic. The exhaust fan sound was horrendous we can’t even turn it on when sleeping. Overall is injustice to those people Who was hoping for a fun family staycation.
R‍y‍a‍n‍ ‍H‍e‍n‍d‍r‍a
March 3, 2024
We booked for 3 BR, but when we arrived they said it was sold out, then try to give us separate apartement. We didnt accept And then they tried to give another apartement 2BR + extra bed in the living room. But they tried to give us exactly 3BR apartement that they said from another company. The rooms were cleaned But no hot water, we couldm't do laundry, remote ac only 1 for 3 BR
A‍s‍h‍r‍u‍l
September 30, 2023
Great location. You can see very nice view of KL at night time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2023
It's not a guest room in the Fez Hotel, but a low-end apartment contracted by private parties. Don't be fooled by names such as platinum suites. The sanitation is poor. There are many ant-like insects on the dining table as soon as you enter the door. After the staff came up to deal with it, many more appeared the next day, and the cabinet next to the refrigerator was also on the cabinet! No slippers in the room, no hair dryer! No full length mirrors! No kettle! Should be endless! ! What's even more frightening is that the towels are dirty and black, and I don't know how many years they have been used! Can't take a shower at all! ! The TV in the room was removed, and the TV in the living room couldn’t be turned on at all~ The waiters were 3 male Indians, and there was no receipt for the deposit. When you finally check in in the middle of the night and find these problems, you don't dare to call someone for service. The infinity pool on the roof can't see the Petronas Twin Towers, which is completely blocked by the adjacent hotel building. The advantages are not completely absent, such as spaciousness, too many cabinets on the wall, which are useless, and the scenery outside the window can still be seen. In short, you have to make good psychological expectations when you stay!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 2, 2023
So tired. There are ghosts everywhere. Ghost guys are the most brutal.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2024
Stay with family during holidays. Located in The City Center. Near to KLCC and Petronas Twin Tower. Room was spacious and clean. AC good 🥶. Staff friendly and helpful. Infinity Pool was awesome with great view. Recommended accommodation at KL
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 13, 2024
The worst staff I have ever seen in my life, the receptionists make tiktok while you ask them for information, the receptionists (the women in particular) are always in bad moods, hotel to avoid at all price
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 6, 2025
Very nice hotel, the room is big and comfortable. Suitable for multiple people to live in, the surrounding area is very convenient, it is very convenient to go out shopping and dining, and it is only a 10-minute walk to the Petronas Twin Towers!
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Services & Amenities

Outdoor swimming pool
Fitness Room
Bar
Restaurant
Restaurant
More Amenities
Internet
Outdoor swimming pool
Parking
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

The property will provide check-in details after booking

To check-in, contact the property by phone.At the same time, please provide proof of identification, your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 5 years old and under
Contact property
Children 6–17 years old
MYR 45.00 (approx. NZD 17.81) per person per night

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 200.00 (approx. NZD 79.12) per room.
Deposit Payment MethodsThis property accepts cash
Deposit RefundOn the day of check-out

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
There is no age limit for checked in guests.

Quiet Hours
Guests are required to keep quiet between 22:00–06:00

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2017
  • Number of Rooms: 40
With a stay at Platinum Service Suites Kuala Lumpur KLCC, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This hotel is 1.1 mi (1.8 km) from KLCC Park and 1.2 mi (1.9 km) from Pavilion Kuala Lumpur.

Take advantage of recreation opportunities including an outdoor pool and a fitness center.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 15 air-conditioned rooms featuring fireplaces and LED televisions. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Platinum Service Suites Kuala Lumpur KLCC?

The check-in time at Platinum Service Suites Kuala Lumpur KLCC is 15:00 and the check-out time is 12:00.

Does Platinum Service Suites Kuala Lumpur KLCC have a swimming pool?

Yes, Platinum Service Suites Kuala Lumpur KLCC has a pool.

Are pets allowed at Platinum Service Suites Kuala Lumpur KLCC?

Unfortunately, pets are not allowed at Platinum Service Suites Kuala Lumpur KLCC.

Does Platinum Service Suites Kuala Lumpur KLCC provide breakfast?

No, Platinum Service Suites Kuala Lumpur KLCC doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at Platinum Service Suites Kuala Lumpur KLCC?

Prices at Platinum Service Suites Kuala Lumpur KLCC are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Platinum Service Suites Kuala Lumpur KLCC?

Sultan Abdul Aziz Shah Airport is the closest airport to Platinum Service Suites Kuala Lumpur KLCC, and it is about 34 mins from hotel by car (27.4 km).

What is the cancellation policy for Platinum Service Suites Kuala Lumpur KLCC?

The cancellation policy for Platinum Service Suites Kuala Lumpur KLCC varies depending on the type of room and booking conditions.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport27.86KM
Nearest Train StationDang Wangi
Distance to Train Station1.66KM
Nearest Metro StationDang Wangi
Distance to Metro Station0.66KM
Average Price FromNZD441
Hotel Star Rating4