Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

No. 7 of Premium Hotels in Kuala Lumpur
170, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, 55100, Malaysia
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hotel overview picture
Last booked 1 hr ago
Highlights
Varied breakfast
Free parking
Excellent service
Ideal location
Lots to do
Amenities
Outdoor swimming pool
Fitness Room
Private parkingFree
Bar
2 Restaurants
Taxi booking service
Meeting Room
Babysitting Services
All amenities
Property Description
With a stay at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree in Kuala Lumpur (Kuala Lumpur City Centre), you'll be a 4-minute walk from Pavilion Kuala Lumpur and 14 minutes by foot from Berjaya Times Square. This 5-star hotel is 0.8 mi (1.2 km) from KLCC Park and 1.3 mi (2 km) from Kuala Lumpur Tower. Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Enjoy Asian cuisine at The Courtyard, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 325 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets.
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9.2/10
Great
Excellent service. Extremely convenient, being right above pavilion mall. Very good value for money.
All 1,018 reviews
Surroundings
Metro: Raja Chulan
(620m)
Metro: Bukit Bintang
(630m)
Airport: Sultan Abdul Aziz Shah Airport
(27.8 km)
Airport: Kuala Lumpur International Airport
(59.3 km)
Train: Ampang Park
(1.8 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

City Oasis Room

1 King bed or 2 Single bed
32-38m² | Floor: 9-13
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
5

Club Grand Oasis Room

1 King bed
42-60m² | Floor: 9-16
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
4

Club City Oasis Room

1 King bed or 2 Single bed
32-49m² | Floor: 9-16
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
4

Courtyard Oasis Twin Room

2 Single bed
38-43m² | Floor: 9-13
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
5

Urban Suite

1 King bed
70-72m² | Floor: 9-16
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Shower
Room Details
Check Availability
4

Urban King Studio

1 King bed
64-72m² | Floor: 9-16
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Shower
Room Details
Check Availability
4

Courtyard Oasis Room

1 King bed or 2 Single bed
38-43m² | Floor: 9-13
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
4

Club Grand Deluxe Oasis Room (with Bathtub)

1 King bed
42-60m² | Floor: 9-16
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Shower
Room Details
Check Availability
6

Presidential Suite

1 King bed
319m² | Floor: 17
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Shower
Room Details
Check Availability
4

Urban Studio

1 King bed or 2 Single bed
64-72m² | Floor: 9-16
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Shower
Room Details
Check Availability
4

Pavilion Suite

1 King bed
113m² | Floor: 16
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Shower
Room Details
Check Availability
4

Club City Oasis Twin Room

2 Single bed
32-49m² | Floor: 9-16
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
4

Grand Deluxe Oasis Room (with Bathtub)

1 King bed
42-60m² | Floor: 9-13
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Shower
Room Details
Check Availability
4

City Oasis King Room

1 King bed
32-38m² | Floor: 9-13
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
4

Club City Oasis King Room

1 King bed
32-49m² | Floor: 9-16
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
4

Courtyard Oasis King Room

1 King bed
38-43m² | Floor: 9-13
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
4

City Oasis Twin Room

2 Single bed
32-38m² | Floor: 9-13
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Shower
Tea bags
Room Details
Check Availability
5

Urban Twin Studio

2 Single bed
64-72m² | Floor: 17
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Shower
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.2/10
Great
1,018 reviews
This property hasn't received any negative reviews in the past 1 month.
  • Cleanliness9.2
  • Amenities9.0
  • Location9.5
  • Service9.1
Average for similar properties in Kuala Lumpur
Most Mentioned
Review summary
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Service Quality: Guests consistently praised the hotel staff for their warmth, attentiveness, and sincerity, creating a welcoming atmosphere. The service is described as excellent and staff go above and beyond to assist, contributing to a memorable stay.(based on 244 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 26, 2025
Excellent service. Extremely convenient, being right above pavilion mall. Very good value for money.
T‍r‍a‍v‍e‍l‍_‍w‍i‍l‍s‍o‍n
November 19, 2025
The service at this hotel is genuinely warm and refreshingly unpretentious. Every member of the staff exudes sincerity and kindness in their interactions, consistently making guests feel welcomed and well cared for.
I‍d‍z‍y
November 13, 2025
Nice to be back staying in Pavilion. Weekday stay less crowded and i enjoyed it. Breakfast choice less in a sense but all good
T‍r‍a‍v‍e‍l‍ ‍M‍i‍n‍d‍s‍•‍ ‍H‍e‍a‍r‍t‍ ‍•‍E‍y‍e‍s
November 12, 2025
I had a wonderful stay at Pavilion Hotel Kuala Lumpur. The location is perfect — directly connected to Pavilion Mall, making shopping and dining extremely convenient. The room was clean, comfortable, and beautifully designed with a lovely city view. I truly appreciated the thoughtful birthday decoration and cake prepared by the hotel — such a warm surprise that made my stay even more memorable. The turndown service added a special touch of comfort, and the gym was clean, well-equipped, and enjoyable to use. I also bought a rose-scented incense (線香) from the shop in the lobby — its calming fragrance still reminds me of the hotel’s relaxing atmosphere. The staff were friendly and attentive, and the breakfast spread was excellent with both local and international choices. Overall, it was a delightful and memorable experience. I would definitely stay here again on my next trip to Kuala Lumpur.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 22, 2025
My stay, an early birthday celebration, at Pavilion Hotel KL was very good. I was served Jenny during check in and was offered a nice deal for an upgrade to access the club lounge . There were birthday decorations and a piece of cake when I checked into the room which was a nice surprise:) All the staff members whom I had encountered were all very friendly and polite. They always serve with a smile. I enjoyed my stay very much. This was my 3rd stay with them and I will, no doubt, be back again.
T‍h‍e‍ ‍T‍r‍a‍v‍e‍l‍ ‍H‍u‍n‍t‍e‍r
October 19, 2025
Pavilion Hotel Kuala Lumpur truly delivered on its promise of luxury and comfort. Appropriately managed by the Banyan Tree group, the hotel exudes an understated elegance and the staff go the extra mile to make you feel welcomed.  The breakfast was exceptional — fresh, well-presented and with a good range of choices. We also loved that the hotel is very well-connected: walk to shopping, food, entertainment. As one guest put it: “Location wise it’s excellent… connected to Pavilion mall and also a short walk to all major shopping areas at Bukit Bintang.”  For us, the biggest highlight was the combination of premium accommodation and effortless access to the best of Kuala Lumpur. If you want to treat yourself — this is the place.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 20, 2025
“The hotel has a great location and overall is very nice. I especially appreciated the small touches, such as the nightly turndown service with different essential oil fragrances each evening. However, the breakfast spread was rather disappointing, especially considering it’s managed by Banyan Tree.”
Y‍N‍W‍A
October 17, 2025
Have some arrangements before hand but they still messed up the room type. Despite past 3pm, the rooms were not ready yet. We only manage to get the last key at 4pm. During registration, the staff wanted to collect tourism tax which was fine. The problem is the tourism tax was collected when booking was prepaid. I find this unacceptable. If I did no double check , tourism tax would have been collected.2x。 When checking in to the rooms, realise the amenities not filled up. Missing toothbrush, lack of tea bags and etc. this is really not fitting of bayan tree brand.

Services & Amenities

Outdoor swimming pool
Fitness Room
Bar
2 Restaurants
Meeting Room
2 Restaurants
Jade Pavilion
Cuisine: Cantonese
Open for: Brunch, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Mon - Sun] 12:00-15:00, 18:00-22:00
The Courtyard at Pavilion Hotel Kuala Lumpur
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner, Cocktails
Special dietary options: Vegetarian
Business hours: [Mon - Wed] 06:30-10:30, 12:00-14:30, 15:00-18:00, 18:30-22:00,[Thurs] 06:30-22:00,[Fri] 06:30-10:30, 12:00-14:30, 15:00-18:00, 18:30-22:00,[Sat] 06:30-22:00,[Sun] 06:30-10:30, 12:00-14:30, 15:00-18:00, 18:30-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
MYR 238.00 (approx. €49.65) per person per night

Breakfast
CuisineWestern
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open [Sat - Sun] 06:30-11:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 60.00 (approx. €12.52) per person
Children 13–17 years old
MYR 120.00 (approx. €25.04) per person
Adult
Buffet:MYR 120.00 (approx. €25.04) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 150.00 (approx. €31.30) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2018
  • Number of Rooms: 325
Phone:+60-3-21172888
Email:pavilionhotel-kualalumpur@banyantree.com
With a stay at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree in Kuala Lumpur (Kuala Lumpur City Centre), you'll be a 4-minute walk from Pavilion Kuala Lumpur and 14 minutes by foot from Berjaya Times Square. This 5-star hotel is 0.8 mi (1.2 km) from KLCC Park and 1.3 mi (2 km) from Kuala Lumpur Tower. Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Enjoy Asian cuisine at The Courtyard, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 325 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets.

Frequently Asked Questions

What are the check-in and check-out times at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Check-in at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is from 15:00 and check-out is by 12:00.

Does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree have a swimming pool?

Yes, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has a pool.

Are pets allowed at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

No, pets are not allowed at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree.

Does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree provide breakfast?

Yes, guests at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

Prices at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

The nearest airport is Sultan Abdul Aziz Shah Airport, just about 33 mins from hotel by car (27.8 km) away.

What is the cancellation policy for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree?

The cancellation policy for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree depends on the room type and booking terms.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport28.54KM
Nearest Train StationAmpang Park
Distance to Train Station1.8KM
Nearest Metro StationRaja Chulan
Distance to Metro Station0.62KM
Average Price FromEUR253
Hotel Star Rating5