We arrived at late night (10/4/2024). We found a cockroach on our bed and then we explained to the front staff and asked for a new room but the staff showed no responsiblity AT ALL, claiming that the hotel was fully booked and he cannot do anything.
The bedsheet, the towel, the pillow and the blanket ALL smells so bad like it didn't wash for a long time as we can smell sweat from previous traveller...
Trust me, we tried to take a photo of the cockroach on our bed, but as we tried to chase it off, it went down and hid under the bed.
WORST experience ever!