Royce Residence KLCC Reviews

Location is very good.near Twin tower and downtown

The apartment looked bigger in the photos. It was clean and tidy. The beds were firm and the pillows a bit too bulky. The rooftop pool was amazing but unfortunately it closes at 10p so we didn’t get to enjoy it as we were on a very short stay. The location was ok not super walkable but easy to get to by car. Check in and out was pretty easy however, only provided 1 key for 3 adults. Water in the shower wasn’t really hot & didn’t drain well but it had good pressure. Would stay here again.

Room was big enough for our family. And the price is perfect with my app discount. Thanks!

Super nice place to visit around with some friends. Totally recommend it

The room was nice and tidy and the view was amazing.

Excellent stay.

Nice location

Decorated in Western style with light tones and Bose appliances. There are two bedrooms and two bathrooms. The balcony can see the Petronas Towers up close, and the 51st floor has a bird's eye view of Kuala Lumpur.

The room facilities are very complete, including a bathtub, microwave, and refrigerator. I chose a higher floor and the view outside the window is unparalleled. The hotel is new and the management is a bit chaotic. I received a deposit when I checked in, but it was refunded on the spot when I checked out. , the clerk hinted at tipping, and gave me 10 MYR to wish me a happy new year. There were a lot of Chinese people staying there, and I felt that two-thirds of them were Chinese. You can see the Petronas Towers from the swimming pool on the 51st floor, and the water quality was okay. Overall, it was good.

The room is very new, the service is very good, close to the Petronas Towers

Facilities: The hardware facilities are in place, but the software needs to be improved. Although it has everything it should have, it lacks some attentiveness. It feels cold and has no detailed description. For example, there are only blankets and toothpaste, no absorbent towels, no face towels, and only a cold microwave oven. , oven, washing machine, but there are no button switches to mark which corresponds to which control. In fact, putting a sign can solve the problem. There is only drinking water, no tea bags and coffee, but there are many in the staff's cars, but not in the rooms, and there is no swimming pool. There are no bath towels provided. There is only a sign prohibiting dripping water from entering the corridor. If bath towels are not provided when you come to swim, please inform the guests and let the guests bring their own. It is not like a staff member is dictating to the guests... It is very advantageous in terms of location and price, but it is a pity. In terms of service and brainless management (there is a lot of room for improvement), the guest experience needs to be considered

The room is fully equipped with tableware and a washing machine. There is a bathtub and oven. The room is large and comfortable. The rooftop swimming pool is also great. You can see the Petronas Towers. The disadvantage is that a deposit of MYR 300 is required. After check-out time of 11 o'clock, MYR 50 will be deducted. It’s different from the 12 o’clock time I wrote when I made the reservation.

Very satisfied, just perfect. The location is good, about 1 kilometer walk to the Petronas Twin Towers. The price is affordable, the room decoration is new, and the service is in place. The building has a 24-hour doorman, which is very safe and has a good service attitude. He actively opens the door and greets with a smile. Although it is a serviced apartment, which is equivalent to the management agency renting some apartments in this building, the service is no less than that of a regular hotel. The front desk office for check-in is on the 33rd floor. It was close to 12pm when we arrived. The doorman on the first floor first helped contact the front desk of this hotel, and someone immediately came to pick us up to check in. We stayed in a two-bedroom apartment on the 49th floor, and the concierge key included a parking card (we didn't rent a car and didn't use it). When I opened the door, I was stunned by the scenery outside the window. In the picture of the beautiful night view, you can also see part of the Twin Towers. The decoration of the room is very new, the appliances are complete, the hygiene is in place, and the bedding is very new. I regret that I forgot to take photos of the interior of the room. There is an infinity swimming pool on the 51st floor. The water is very clear and there are security guards watching over it when it is open. Recommended to stay! The attached picture 1 is a real picture looking out from the balcony of my room. Picture 2 is the shooting angle from the observation deck on the other side of the swimming pool on the 51st floor.

There are several management companies in one building. I lived in this apartment for a month and contacted two management companies because of reservation issues. Do not choose this one... Facilities: The apartments are uniformly decorated, and the facilities of each company are the same. Hygiene: There are ants on the stove! There are ants on the sofa! There are ants in the bed! There are spiders on the ceiling in the living room! Environment: OK Service: The service staff are all Indians. Communication is difficult and there is no sense of service. Customer supplies are of poor quality. The room is cleaned once every three days. If you need to clean it every day, you will have to pay extra.