Millerz Square Suite by Mana-Mana

The location is convenient, surrounded by dining options and nearby attractions. Guests appreciate the excellent service and modern, well-equipped rooms. The extremely comfortable bed and cozy furnishings ensure a great stay.

I got to say I’m really not satisfied with the stay.  First, I was told I ordered the wrong rooms when I’m very confirm I chose the room carefully which I don’t want the family studio as last time we were staying there and it’s not a pleasant stay. So, I’m make sure I’m not select the family room when I book the room. Anyway it’s get me to the same family room which I don’t know whose mistake?  Secondly, I have ask the concierge counter that I don’t want the uneven bed which I had last time. He said you can change room if it is. So I went to the room he has given but boom.. the room is not ready yet. And I have an upset stomach which need to go to toilet asap. Nvm I can just wait a little bit then I saw the bed is uneven so I just call the number given to make changes to the room straight away. This is very hassle as I’m taking two luggage’s and few bottles of water bought with me which I’m alone at that time. I need to go down to the concierge counter again to obtain the other rooms key.  Third, when I reach my new room I find the bed is also uneven. I’m so pissed off of the stay. After one night stay I got my back pain again. Hence, I requested to chance the room. My spouse said it’s hassle to change room again as we have luggage’s and some other heady stuff so we just let it go.  Seems like this property is not my favorite anymore. I will pass to other hotel or short stay in the future.

Room bedsheets is dirty, got beg bug, we got bitten and allergy, toilet with spider web, customer service is worse, we report the bedbug problem and show the infection area, they send one person to come up and the respond answer is " you need any help just call customer service", what the hell, we call customer service to just tell us to call customer service