Pan Pacific Serviced Suites Kuala Lumpur
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur
No.10 of Premium Hotels in Kuala Lumpur
Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, 50250, Malaysia
Show on Map
Located in Kuala Lumpur (Bukit Bintang), Pan Pacific Serviced Suites Kuala Lumpur is within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. This spa vacation home is 1.6 mi (2.5 km) from Petronas Twin Towers and 1.3 mi (2.1 km) from Kuala Lumpur Tower.Show More
We Price Match
Last booked 1 hr ago
4.7/5Amazing·Excellent Location
Repeat stay at pan pacific KL. This time round bought MIL and helpers along - all enjoyed the stay.
May lan LeeAll 629 Reviews
Amenities
Outdoor swimming poolFreeSpaFitness RoomPrivate ParkingPriority airport pick-upBilliards RoomRestaurantTaxi booking serviceMeeting RoomMulti-Function Room
All Amenities
Surroundings
Metro: Bukit Bintang
(300m)
Metro: Imbi
(580m)
Airport: Sultan Abdul Aziz Shah Airport
(24.5 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
6
One Bedroom Premier Suite Twin
2 Single bed
58m² | Floor: 11-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Two Bedroom Suite
1 King bed and 2 Single bed
75m² | Floor: 11-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
5
One Bedroom Premier Suite
1 King bed or 2 Single bed
58m² | Floor: 11-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Microwave
Check Availability
6
Two Bedroom Premier Suite
1 King bed and 1 Queen bed
80m² | Floor: 11-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
6
One Bedroom Suite
1 King bed
47m² | Floor: 11-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
5
One Bedroom Deluxe Suite
1 King bed
58m² | Floor: 11-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
One Bedroom Premier Suite King
1 King bed
58m² | Floor: 11-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
One Bedroom Executive Suite
2 Single bed
58m² | Floor: 11-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
6
Two Bedroom Deluxe Suite
1 King bed and 2 Single bed
76m² | Floor: 11-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Amazing
629 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.6
- Location4.8
- Service4.6
Average for similar properties in Kuala Lumpur
terentius
December 15, 2024
Almost a perfect stay, with some room for improvement.
First, the positives - the hotel is very well located in the heart of the bukit bintang, a short walk from the Bukit Bintang Monorail and MRT stations, and all the usual malls and eateries. The lobby is nice, and it feels spacious (though less so than the neighbouring Parkroyal).
The room is also very spacious and well equipped, even with a washer and dryer (no washing powder or detergent provided, so BYO).
In terms of cleanliness, I found 2 long strands of hair (not mine) on the room floor when I just entered. I find this a little tough to forgive since they clearly had ample time to clean. I arrived 2 hours before check in time and was told room isn't ready, and the room was only provides at 3pm (their standard check in time) - I can only assume that this means housekeeping would be done thoroughly but this doesn't appear to be the case.
The other parts of the room, including the bathroom, were clean.
The only other dim spot is the breakfast - a little disappointing considering the price point and number of stars. The only proteins offered were streaky beef (beef 'bacon') and hardboiled eggs. I saw some people served omelettes and I don't know if there is a separate charge for that, but in any case this option was not offered to me nor was I asked. The view from the breakfast place was at least nice.
Overall, I recommend this place if you manage to snag a bargain. Otherwise, your money is probably best spent on the other amazing hotels in the bukit bintang area.
Kenneth
December 17, 2024
On a recent birthday staycation, I stayed at the Pan Pacific Service Suites Kuala Lumpur, and it was an incredible experience.
The staff's friendly and considerate treatment made us feel very special from the time we arrived. They went above and above to make sure everything was ideal, even surprising us with considerate birthday decorations that added even more special touches to our stay.
The apartment had all the conveniences of home plus a dash of luxury; it was roomy, exquisitely decorated, and immaculate.
Overall, the hospitality was outstanding and the experience was amazing. I highly recommend Pan Pacific Service Suites Kuala Lumpur to anyone seeking a sumptuous and restful getaway.
Yan jing
December 15, 2024
The location is good, and I booked a one-bedroom suite with a king-size bed. After checking in, we were ready to relax in the bathtub, but we discovered that the water was yellow and brown. The water from the shower and the basin was also brown. I called the reception to report the issue and waited for 20 minutes, but no one came to assist us. After calling again, an engineer finally arrived. He ran all the taps for more than 40 minutes, but the water remained brown and yellow.
It was already midnight by that time, so I requested to change rooms. It took a while for them to respond, and eventually, they informed me that the room next door was empty. We moved to the next room, which had two single beds. They didn't offer any explanation or help us move our luggage to the new room.
After wasting one and a half hours running the taps, we were left with no resolution by midnight. This was a terrible stay.
Chanh Vuong
November 12, 2024
The location of the hotel is excellent, it connects to many shopping malls within the Golden Triangle of Jalan Bukit Bintang! You surely will not be disappointed in finding food to eat! I will definitely return here next time when I visit Kuala Lumpur!
WR69
November 4, 2024
IT HAS ALWAYS BEEN THE HOTEL OF MY CHOICE. Service is tiptop! Staffs are very friendly and helpful. Location is just perfect for shopping ,eating so near to mrt station. PAVILION is just 10mins walk away.
I will always stay here with my family for the perfect room combination of 2 bedroom and 1 bedroom adjoining rooms.
XLLLL
October 29, 2024
Our 3rd time staying in Pan Pacific SS KL. It’s our first choice whenever we visit KL. Location is great. Service is great. Breakfast is great. Gym is sufficient and available to use 24/7❤️ Room is huge and cosy, aircon is cold, bed is super comfy🙂 generally clean! Recommended for couples and small family:)
Boncet
October 15, 2024
Third time staying here and it is always a pleasant stay. Concierge was able to meet request for dual-key apartment and allowed us to check-out at a later time. Service was great and the rooms given was really clean :)
Guest User
October 23, 2024
This was a great hotel in an convenient location. It’s near Bukit Bintang, which is the center of KL. Lots of restaurants and malls nearby. It’s also a walking distance to pavillion shopping mall.
Erxxx
October 4, 2024
We have stayed at this hotel multiple times and the high quality of service and attention to detail remains. The staffs is amazing the rooms have been comfortable and immaculate.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Spa
Additional charge
Fitness Room
Private Parking
Additional charge
Priority airport pick-up
Additional charge
Billiards Room
Restaurant
Taxi booking service
Meeting Room
Multi-Function Room
Children's Pool
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Free
Outdoor swimming pool
Spa
Fitness Room
Restaurant
Meeting Room
Multi-Function Room
Restaurant
This restaurant has no formal name
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Rooftop pool
Infinity pool
Pool with view
Pool lounge
Towels
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking, and Fees may apply, MYR 2.00 (approx. NZD 0.79) Per entry. Limited parking spaces Reservation not possible
Private Parking
Additional charge
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Shuttle Bus Service
Free
Business Services
Meeting Room
Fax/Copying Service
Additional charge
Multi-Function Room
Coworking Spaces
Front Desk Services
Currency Exchange
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
24-Hour Front Desk
Languages Spoken
English
Chinese
Malay
Food & Drink
Room Service
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Non-Smoking Floor
Non-Smoking in All Rooms
Health & Wellness
Billiards Room
Fitness Room
Spa
Additional charge
Cleaning Services
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Pool
Accessibility
Accessible Rooms Available
Handrails in Stairways
Pool Ramp Available
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding cot: Free |
Breakfast
TypeContinental
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–11 years old | MYR 35.00 (approx. NZD 13.66) per person |
Children 12–17 years old | MYR 55.00 (approx. NZD 21.46) per person |
Adult | Buffet:MYR 55.00 (approx. NZD 21.46) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. NZD 78.01) per night.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 210
Located in Kuala Lumpur (Bukit Bintang), Pan Pacific Serviced Suites Kuala Lumpur is within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. This spa vacation home is 1.6 mi (2.5 km) from Petronas Twin Towers and 1.3 mi (2.1 km) from Kuala Lumpur Tower.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 210 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 210 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.