Guest User
September 19, 2024
Very welcoming and friendly family-run hotel. Reception staff are very helpful and obliging, extremely pleasant and greet you warmly each time you entered. The accommodation is basic but adequate. Self-catering facilities are minimal but there is a great supermarket just a couple of minutes walk away to buy local foods for lunches and snacks if you don't want to eat at tge bar. The rooms were very clean with daily housekeeping and bedding and towels were changed mid-week. Air-conditioning and safe key were available for an extra charge. The grounds were well-maintained and the pool area tidied every evening and hosed down every morning. The pools were never crowded and were very clean. All staff (reception, bar, service, housekeeping) were very friendly, pleasant and obliging and the poolside drinks service was very welcome. The hotel is a short transfer from Rhodes airport and a bus ride from Rhodes Old Town. The area itself is quiet with a good supermarket and a friendly taverna/bar with live music (and great food) just a couple of minutes walk across the road. We had a lovely relaxed and stress-free holiday. Thank-you, Emerald Hotel! 👍