Mercure Tagungs & Landhotel Krefeld

Beautiful property with all the amenities.

Work trip with two nights at the Mercure. Good parking and hotel is set in lovely grounds with red squirrels and rabbits to entertain you. The hotel itself is very clean. Room was very big but no kettle. There was a small fridge with waters and drinks but at a charge. Toiletries provided in large dispensers. Ate in the hotel for one night and food was lovely. Breakfasts had a good choice and should meet everyone’s taste. Staff helpful and friendly. Lovely area to sit outside and we enjoyed the few good days of sunshine before returning to the English rain.

There really is nothing physically wrong with this property. A nice looking property that is not really old and with decent facilities. Guest rooms are a bit small but appropriate for the Mercure brand and quit well appointed and A/C that works. No, the issues are all related how this property is run. The rooms, especially the bathrooms are simply not clean, with dirty toilets and mold on the tile. The wall mounted shampoo container was empty upon arrival and never replenished. If one takes a closer look at the overall quality of housekeeping in the rooms, once comes to the conclusion that it really is quite terrible. The carpets in the public areas are dirty and in desperate need of shampooing or replacing. The property has a " great room" that is used for meetings and get togethers. But it is also used for screaming children early in the morning, although this room is surrounded by an atrium arrangement with many guest rooms. Net, net - this property needs to either step up or find a new management company. The only positive I can come up with is that the front desk staff is friendly and helpful.

Another very pleasing and pleasant stay at the Mercure Tagungs & Landhotel Krefeld Germany, the staff and comfort of the hotel set in the country side makes for a relaxing and rewarding stay to unwind and enjoy the hotel and surroundings.

The reception was friendly and efficient, the place is in the middle of nowhere with lots of green and one should get a relaxed night of sleep. But no. I had a very unpleasant smell in my room from the drain. Told them at check out, no reaction. Not even a free coffee. Don't expect to have a long sleep as the doors close with so much noise, it is impossible to sleep. Bang, bang, bang.... non stop.