Best Krakow Spa Hotels

The location is very good. In the Old Town Square, it is a five-minute walk from the Textile Hall. There is a restaurant with rice and fish in the vicinity. The environment is excellent. The hotel is small and fully equipped. The breakfast is very rich. Traveling will also help to book a car. There is a convenience store opposite. Low-key but warm hotel.

The price/performance ratio is good for travel and business trips, the room space is okay, the breakfast is recommended, and the overall service is good.

We recently stopped at the AC Hotel by Marriot Krakow for a three-day city break. Let’s talk about the positives first… The hotel is in a great location, it is not too far from the city centre but is on the outskirts, a few minutes’ walk from a large green recreational ground which was lovely. A Bolt (Somewhat a European version of Uber) was almost instantly available at the hotel, and we never waited more than four minutes. A Bolt cab into the city was approximately £2.50 which was great too. The hotel is clearly very new, and this shows with its modern design and use of LED ***** lights which look amazing at night-time. The reception area is modern, has free coffee machines (for use between 1000 hours and 1600 hours) and has a bar within, which again, is very nice. The spa was lovely and is included within the price of the room. We visited at approximately 0900 hours, and it was very quiet which was nice, at one point, we were the only people within the spa. Though, don’t allow looks to deceive you. There were some annoyances with the AC Hotel by Marriot Krakow, and I think it is important to raise them. Firstly, the hotel is next to a building site, which is not evident from the pictures of the hotel’s website or online listings. We paid for an upgraded room with a balcony so you can imagine the disappointment when we learnt it was overlooking a very loud and dusty building site – so much so that the balcony was unusable. Secondly, the AC. (Not the name, the air conditioning!). This hotel uses the AC controls which link in with the windows and doors to prevent loss of energy, which is all well and good when it works. Ours seemed to glitch out constantly and as such locked the AC in the off position. We rung reception after spending a few hours in unbearable heat to be told that there was nobody who could help in the evenings and that they’d send someone in the morning. Fine, so we went to bed only to be woken by someone an hour later who said that they had come to look at the AC. We got up whilst the lady, what can only be described as “faffed” with the AC and then shrugged her shoulders and left – without resolving the issue. Now, if we could have opened the window, or the balcony door, to solve the issue then it wouldn’t have been as much as a big deal, yet it was a trade off between unbearable heat or construction site noise and dust. Another annoyance is when we ordered room service. We telephoned down to the bar and asked if they sold “Sauvignon Blanc”. We were told that they did and that it was however much. I asked for two bottles, and they said that they’d send someone up with it. 45-minutes later, the first waitress arrived with a trolley, an ice bucket, two wine glasses and two bottles of Chardonnay. We explained that we had ordered Sauvignon Blanc and that we would be grateful if she wouldn’t mind swapping it for the correct wine. She took the two bottles away and said that she would return. 20-minutes down the line, she r

Overall this hotel is excellent! The staff are friendly and very customer focused. The concierge service is equally excellent and I want acknowledge Johnny. He defines what it means to be a concierge. Everything from restaurant suggestions to handling airport transfers was top notch. Over the course of a week, he never gave us a bad recommendation. He also setup tours for us to take as well! The room (privilege with a full bed) was equally as large as rooms in the US, which was unexpected for Europe. The beds are comfortable and the bathroom/shower was equally large and comfortable. A couple of small dings where noticed in the cabinet finishes but that was the only sign of wear and tear in the room. This was our first time in Krakow and the hotel made it a perfect stay! Centrally located in the heart of the city, it is only a 5 minute walk to the Main Square and dining/ attractions. It is also across the street from a mall if you need any last minute purchases. If you are traveling to Poland this hotel is a must!.

We were in Poland for a wedding, my daughter wasn't too impressed with this hotel until she walked into the building. The outside looks unremarkable, but once inside your opinion changes immediately. As a Diamond Member we were upgraded to a King Junior Suite and it was very much appreciated! The Front Desk was attentive and polite. We received our warm cookie and headed up to our room. OMG, it was huge compared to the room we just came from, even the bathroom was large. We had so much room and space to spread out. The Executive Room was nice and we enjoyed the evening entrees, especially the soups. I can't say enough nice things about this executive room. The staff were always pleasant and helpful. Although crowded at times, there was always enough food and hospitality. The breakfast was great. Lots of selections and ample food. We didn't try the made to order omelette as it looked like it could feed two people. This hotel exceeded our expectations.

The whole staff was amazing. Breakfast staff always helped me with ice in my water bottle and options of things to eat was great Szyman at the bar was friendly and helpful in explaining Polish beers and vodkas Front desk was really helpful too

The location is very good, next to the central square, and most of the famous attractions are concentrated in the old town, so it is very convenient. The breakfast at the hotel was great, although the choice was not too much, but the quality was high. The only thing that is criticized is that the room is a little dim, but the front desk staff is very good. I will choose this store next time in Krakow.

From the moment we arrived til we left, the staff couldn't have been more attentive, friendly and helpful. The hotel is ideally situated and it meant we could walk everywhere. The room was bright and airy and very clean. The complementary water was very welcome. The bed was very comfortable. The only negative would be the room was very warm even with the air conditioning. Breakfast was superb-enormous choice and it was lovely to be able to order eggs how you like them. The spa looked very welcoming, but our days were so busy we just didn't have time. Krakow was fantastic and if we ever return, we'd definitely stay here again.

The hotel is clean, the room is nicely equipped. Unfortunately, the stay was average. Thin doors and walls so you can hear what is going on in the corridor. At 3am we were woken up by a group of young people returning from a party. They were very noisy and you could hear everything in the room.

Staying at Grand Hotel Krakow takes you to the 19th century, you will be surrounded of History! Every single room is luxury decorated. Great location in old town, 100m from the Market square. Rooms are very comfortable and clean. Friendly and helpful staff. Special thanks to Iza, Kamila and Darius who helped us buying Salt mine and Auschwitz’s tickets. Alex (luggage guy), the boys and Patricia from the restaurant. We will come back for sure!