Guest User
April 21, 2025
I recently stayed at the Mercure Krakow and I have to give it a full score! Whether it is the location, service or facilities, it is far beyond expectations and fully worthy of the quality of the Mercure brand.
**🛎️ Thoughtful and thoughtful service**
The front desk staff is professional and enthusiastic, fluent in English and patiently answer all questions (special thanks to Anna for travel advice!). A welcome drink coupon was given upon check-in, the room was prepared in advance and luggage storage was provided proactively. The room was cleaned meticulously every day, and even the skin care products were neatly arranged for me, full marks for details.
**🏨 Comfortable and modern facilities**
The room design is simple and stylish, and the soundproofing effect is excellent, and the hustle and bustle of the street can't be heard at all. The bathroom is separated into dry and wet areas, with sufficient water pressure, and the exclusive Mercure toiletries have a high-end fragrance. The hotel also has a gym and a quiet office area, suitable for both business and leisure.
**🍴 Amazing breakfast! **
The buffet breakfast is so rich that it is dazzling: freshly baked waffles, Polish sausages, fresh fruits and organic yogurt are my favorites. The freshly ground latte from the barista is the perfect start to the day. If you don't want to go out, dinner in the hotel restaurant is also worth a try. I recommend trying the upgraded version of traditional Polish dishes!
**💡 Extra points**
- Paid private parking is available, which is friendly to self-driving tourists
- Free high-speed Wi-Fi, with smooth Internet speed
- The concierge can book tickets for popular attractions (such as the Wieliczka Salt Mine)
- Environmental protection measures are in place to reduce the use of disposable items
Whether it is a business trip or a vacation, this place can meet your needs. I even received a small souvenir when I checked out. How can I not love such a thoughtful hotel? I have recommended it to all my friends who plan to come to Krakow, and I will definitely choose Mercure next time!
Original TextTranslation provided by Google