Christine S
November 30, 2023
Friendly staff, very clean and comfortable with spacious rooms. Beds were comfortable and room nice and cosy even with freezing temperatures outside. Rooms had lots of beauty essentials, soap, hair & body wash, shower caps, cotton buds. There were 2 bottles of water each day, one natural and one sparkling (the red top one is normal!) Tea and coffee facilities in the room along with a fridge, kettle, tv, safe, hairdryer and plenty of lighting. The breakfast variety was amazing and catered for everyone from sausage, bacon, eggs, toast, cereals, yogurts, salads, oat & dairy free, lots of fresh fruits, cakes, juices and smoothies. The times of breakfast were between 7-10 weekday and 7-11 weekends. The hotel also offers a bar and restaurant. Staff were very friendly and helpful, especially when we didn’t know how to use lift properly! You had to scan room card over barcode and press floor number at the same time! The hotel was situated walking distance to huge designer shopping centre, Xmas markets and the square. It took us around 15 mins for either. Try a walk past the fire breathing dragon to get to square, it’s amazing! There is plenty of other shops, coffee shops, bakeries, mini markets and supermarkets and restaurants around too. If you’re booking a trip to Auschwitz there is a pick up point ten mins away. The journey is around 25 mins from airport. If you are getting a taxi it is cheaper to order an uber as there is a lot of fake taxis too. If you are buying souvenirs the ones around the square seem a lot cheaper. I would definitely stay in this hotel again, I just wish I had took more photos around this lovely hotel.