Zulian Aparthotel by Artery Hotels

It takes 15 mins. to get to train and bus station, easy to travel to old town, room was spacious.

Nice breakfast, nice location, plenty of useful shops and places to go around it. Room was fine and I slept well. Perfectly satisfied.

We stayed at Zulian Apart Hotel and unfortunately had a very disappointing experience. There were no staff present at the property overnight — they were based at a sister hotel a few doors down. During our stay, a serious incident occurred where a couple were physically arguing, screaming, and shouting in the hallways and on the stairwell for nearly two hours (from around 11 pm). It became physical and extremely distressing, waking both me and my child. (as I’m sure it was for their child also who witnessed this). Whilst this isn’t the hotels fault, what is the hotels fault is, I tried calling reception numerous times for help and assistance on this situation, but there was no answer. In the end, other guests had to step in to calm the situation down. This raises major security and safety concerns — if there had been a real emergency, there would have been no staff to assist. The room itself was not very clean either, though the beds were comfortable and the location was convenient. Overall, I’ve given 2 stars purely for the location and the comfy beds, but the lack of on-site staff and poor security as well as not being able to contact the staff during the night made the stay very unsettling. Also there is no lift and no one to assist with bags so if you are on the higher floors and you do have a disability or struggle carrying a heavy case a few flights of stairs, don’t stay here, there are no ground floor rooms avalible.

Location is ideal for main square, room clean and has everything you want. Breakfast was perfect to start the day and the staff were very friendly. Yes we were on the fourth floor so carrying suitcases up was not good but it’s stated beforehand that there is no lifts. For the price and location in a city centre I have no complaints. If you want added extra’s pay more for your stay, but you are not in the room enough to warrant it. I would definitely come back and stay here.