Premier Kraków Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Krakow
Premier Kraków Hotel
ul. Opolska 14A, Krakow, Lesser Poland 31-323, Poland
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With a stay at Premier Krakow Hotel, you'll be centrally located in Kraków, within a 10-minute drive of Royal Road and Main Market Square. This hotel is 3.9 mi (6.3 km) from Wawel Castle and 5.3 mi (8.5 km) from Oskar Schindler Factory.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 23 Reviews
Amenities
Indoor swimming poolSaunaPrivate ParkingPriority airport pick-up24-Hour Front DeskLuggage StorageBarRestaurantPriority airport drop-offCurrency Exchange
All Amenities
Surroundings
Airport: Krakow-Balice "John Paul II" International Airport
(14.2 km)
Train: Krakow Glowny Railway Station
(5.2 km)
Train: Krakow Plaszow
(12.5 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Standard Queen Room with Sofa Bed - Non-Smoking
1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
TV
Private toilet
Shampoo
Wardrobe
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5
Classic Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
4
Classic Single Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
1
Accessible Single Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
1
Standard Queen Suite-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
5
Classic Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
3
Classic Triple Room
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
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Guest Reviews(23)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Guest User
August 17, 2023
The biggest problem with this hotel is the staff's attitude... They make you feel as if you are an annoyance to them. They turn lights down before the breakfast has officially finished as if to say "leave now" and when asked to turn the lights back up, they reply "oh, you cannot see, can you?!" - shocking!!! They don't make eye contact and have a terrible manner and walk around with a scowl. I think the more experienced staff/floor managers do a great disservice to the younger members of the team by discouraging hospitable behaviour (e.g. telling them to ignore a guest's request to refill a juice machine because "breakfast is finishing in 5 minutes anyway"... so who cares about the paying guests, right?!). Housekeeping is a joke as they either don't turn up or create an illusion of having been there (e.g. folding a wet towel and placing it as if it was fresh, not replacing dirty glasses). The interior of the hotel rooms is dated (shabby wallpaper, bathroom fan and the fridge not working), but I guess you could live with that if the staff were welcoming and friendly - they really are not (with an exception of one receptionist and a chap behind the bar - the rest just need a long, hard look at themselves in the mirror; they are clearly unhappy about something but taking it out on their guests is not the answer!
Guest User
February 9, 2023
We used the services of the Best Western Premier Krakow Hotel, the staff was extremely uncomfortable, the order was for 2 adults and 2 children, an extra bed was prepared for only one child, the reception told me that no one ordered additional bedding and a towel for another child. After an exchange of views, the missing bedding was delivered to us. Furthermore, the cleaning of the room was appalling. The hotel's facilities were a tragedy. In one room the fridge didn't work at all, in the other room it was so hot instead of cooling, there was scattered furniture, loose tiles in the bathroom, broken safe, TV dust, poor ventilation, broken air conditioning and a corrugated floor on the fourth floor in the hallway. This hotel was qualified as a 4 star hotel in 1985, but not today. The photos in their presentation are beautiful, but unfortunately they do not identify with the reality Ternto hotel never knows...
Guest User
April 15, 2023
Following reasons why I won't visit this hotel again NO FREE CAR PARK FOR GUESTS FRIDGE DOESN'T WORK IN THE ROOM LACK OF GREETING FROM THE YOUNG RECEPTIONIST THE PUBLIC COMPUTERS DON'T WORK IN THE LOBBY OR CLOSE TO THE RECEPTION COLD AND LOW QUALITY EVENING BUFFET AND HIGH PRICE BORING FOR CHILDREN/ NO PLAYGROUND OR ANY OTHER ACTIVITIES EXCEPT A SMALL POOL
Guest User
October 2, 2022
The room was a bit on a small side, so it was a tight fit for three people and their luggage. However, the beds, mattresses, bedsheets, and pillows were comfortable. The bathroom was small as well. Everything was very clean. There is no refrigerator in the room, what they have is what they call a mini bar, it is basically a cooler. I was told that if we put something cold in there, it will keep the temperature for a few hours, but it does not produce any coldness. It was a big bummer because we needed to store some of our food in a refrigerator. At the same time, there was a little kettle with a bunch of hot tea and coffee we could make in the room, which was nice. We were also provided with courtesy water. The location of the hotel is convenient to get to grocery stores and center town. There is no public transport nearby, so we drove to everywhere we needed to go. Overall, a good stay.
Guest User
May 21, 2022
Arrived and reception staff nice and helpful. Unfortunately that's where it ends. Restaurant was closed and staff turned us away without reason. We returned later in the evening to be told that it's a set price buffet. Most selections were empty and what was left was luke warm and not kept at a safe temperature. The room seemed OK until we found out that the fridge doesn't work, the radiator in the bathroom does not work so after your first shower you will have a wet towel for the rest of your stay. Bathroom cleaning could be improved. Has a 4 star rating so I would be worried to see a 3 star as this is terrible for a 4 star.
Guest User
February 15, 2022
Wybór tego hotelu okazał się dobrym pomysłem - byliśmy rodzinką 2+2 a hotel oferował akurat opcje z pobytem dzieci gratis. Mieliśmy przestronny pokój z bardzo wygodnymi łóżkami. Do tego super śniadanko - do wyboru do koloru - z szerokim wyborem herbat Dilmah i pobudzającą kawą. Hotel jest dobrze skomunikowany, 5 minutowy spacer dzieli nas od przystanku z którego autobus 130 (lub prywatne, tańsze busy) dowiozą nas m.in pod sam Dworzec Główny a stamtąd już parę kroków do starego miasta. Po powrocie z miejskiej szwendaczki można zregenerować się w hotelowym basenie i fińskiej saunie. Polecam!
Guest User
March 13, 2024
Rather "dull" 4-star hotel. A little neglected and not too close to the center. You have to pay for parking in front, and quite a bit. We had breakfast on the first day and they charged us 30 euros when you eat better outside and spend less than half the amount
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Guest User
January 5, 2024
We stayed at this hotel for New Year's Eve. A little far from the center (you need a car to reach it), but convenient for reaching the airport. The positive thing (and one of the reasons why we chose it) is the presence of the indoor swimming pool and sauna. The rest was a bit disappointing for a 4-star hotel: a really small room for four people (with a small sofa bed for the two children, practically attached to the double bed), poor breakfast and dinner not up to the price paid.
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Guest User
July 26, 2022
Be careful, it's not a 4 star for me. Old-fashioned room, fridge out of order when there is one, the bathroom becomes a swimming pool when you shower. The bar closes at 8:30 p.m. -9 p.m., the restaurant is more of a self-service with a very very basic buffet at 8 p.m. there is almost nothing left and not very appetizing!! Breakfast with stale cakes that the establishment sprinkles with sugar to look better, the fruit juice is powdered tang. It's just good for sleeping.
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Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | PLN 40.00 (approx. €9.25) per person |
Adult | Buffet:PLN 60.52 (approx. €13.99) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2008
- Number of Rooms: 169
With a stay at Premier Krakow Hotel, you'll be centrally located in Kraków, within a 10-minute drive of Royal Road and Main Market Square. This hotel is 3.9 mi (6.3 km) from Wawel Castle and 5.3 mi (8.5 km) from Oskar Schindler Factory.
Don't miss out on recreational opportunities including an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kraków? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 169 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kraków? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 169 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Private ParkingAdditional charge
Priority airport pick-upAdditional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Priority airport drop-offAdditional charge
Currency Exchange
Meeting RoomAdditional charge
Business Center
Multi-Function Room
Wi-Fi in Public AreasFree
Indoor swimming pool
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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