Hotel Alexander

Good location. Excellent service. Nice room. Rich buffet breakfast. Next time in Krakow, definitely Hotel Alexander again!

It was a very pleasant stay at the hotel. Very close to city center, clean room and pretty spacious. I will definitely recommend it

Fantastic location for all your needs in Krakow. After a lengthy delay and a cancelled flight we arrived at the Alexander hotel to a lovely reception. They thanked us for informing them that we'd been delayed, so the hotel upgraded our rooms because the thought we'd been through enough. The location is 5/10 mins walk from the main square. Plenty of shops and bars restaurants on the doorstep. Staff are friendly, accommodating and professional. Rooms are spotless, beds comfy and warm. Breakfast lovely. Highly recommend this hotel. From a bit of a disaterous start to our city break the hotel and staff made us feel a lot happier. Krakow..... You need to visit. Stunning city. Some much to do and see...we will be returning.

An excellent hotel. Clean, inviting, warm. Nothing too much trouble for the staff. Room clean to a high standard with a professional attitude from housekeeping staff. TV didn’t work but was there to get head down plus probably wouldn’t understand half of it anyway so not bothered about that. Shower could have had more pressure but it’s a big hotel and it was hot. The hotdog onion mix was nice at breakfast and the spread is excellent but some of it was beyond my taste buds.. a thoroughly enjoyable stay! Would highly recommend and also return one day hopefully.

Staff on reception were really helpful, only 5 mins walk to the square Mama Mia’s just around the corner, a great base for a 3 star breakfast has something for everyone. Uber to the airport £9 and takes 30 mins

The staff were very friendly and welcoming, we had booked a premium room and once we arrived they had upgraded us to a premium apartment. The room/lounge was beautiful, the bed was very comfortable and the bath in the bedroom was a luxury finish! The hotel is situated right on the edge of the busy square, just a walk across the park. The breakfast was fresh and had a selection of options. We would definitely come back, the location was great and a very comfortable stay, a home from home. Krakow is a very beautiful place, we came for a long weekend and had trips out everyday; Schindlers factory is 30 minutes from the hotel, Auschwitz 1hour 30 and the salt mines 30. We fell in love with Krakow and would love to come back and explore some more!

The location was perfect. So close to the Square. The hotel was very clean and tidy. Breakfast was fresh and plentiful. The staff were very helpful and packed us up a breakfast for our day trip. Our only concern was the noise. We travelled as two couples. One room was right by the lifts and was very noisy throughout the night. It was also on ground level right next to the gravel driveway. Fortunately, ear plugs were packed. The second room was on the 4th floor and was an apparent Upgrade room. The first night we were woken by the noise next door. It was 3.30am and it lasted until just after 5am. The noise consisted of people talking and laughing. The walls were so thin you could here every sound. We phoned down to reception and the lady said she would call them. You could literally hear their phone ringing. The occupants of the next room checked out the next day.....fortunately!!! This was our second day of our visit and after a walk around the city we came back to our room and I was talking on the phone to my son back in the UK around 3pm. I came off the phone and could hear voices next door. The new occupants had complained about the noise we were making as I could hear the receptionist speaking to them saying that she would keep 'an eye on us' and that hopefully 'we would be quiet throughout the night'. I was only talking on the phone. I went down to the receptionist and she said she could hear me talking on the phone and that the new occupants wanted a room change due to the noise. The receptionist said that she has never had a complaint about noise before....yet she could hear was me talking!! She said that she could hear my every word. So very strange. If you choose this hotel, please be aware that the rooms on the 4th floor that are upgraded have very thin walls. We are just so fortunate that they moved the people next door and we did sleep very well for the last 2 nights. At the end of the day, neither of us were doing anything loud or unreasonable. It was just talking. The walls are paper thin!! Such a shame as there are so many positives about this hotel.

Clean, contemporary boutique hotel in a great location for exploring the city. Room was quite small but neat and adequate for the very short time we spent actually in the room Great shower with plenty of hot water. Could do with new pillows, fitted sheets and a bin in the bedroom. Breakfast was adequate and in keeping with the price we paid. Staff were friendly and courteous and happy to help. Would recommend the hotel to those requiring a no frills budget hotel which was central, clean and modern.