Hotel Great Polonia Conrad Kraków

It’s a simple hotel located on the edge of town but only 15 mins from the airport by car. I stayed here 3 years ago but it has changed ownership since. Helpful staff but initially they couldn’t find my booking causing some stress and confusion. Good restaurant but no alcohol served as they are waiting for a new licence! Free parking in front. Some shops nearby but limited restaurant options.

this hotel can not be a four star hotel, the refrigerator is not cold enough, the style is only a three star hotel, but they provided free underground parking.

Very good service. Excellent in cleanliness with polite staff

For a long time I wanted to visit Krakow. This year I got the chance to do it. Since this was my first time visiting Krakow and Poland, I wanted to book a trip with a travel agency that would provide a tour guide, so I could visit everything that was supposed to be visited. After doing a bit of research I found the agency that had an option of staying in hotel Conrad. Out of all other agencies and hotels, this one looked the best. I then made my choice and I’m glad I wasn’t mistaken. Hotel Conrad is one of the best hotels I’ve been to in my life. The rooms were big and clean. Everything looked as if you were in a big luxurious apartment. Bathroom was also nice. You know that feeling after a long day of work and feeling tired you just can’t wait to get to your home, have a shower and go to sleep? This was it, the hotel room represented that home for me. Bed was super comfortable. Maybe the only thing that I wished for was a bit more comfy pillow. But that could be a personal preference of mine, it isn't like I couldn't sleep or that I slept badly. When you look at the map, you may feel as if the hotel isn’t really close to the center of the city, but it has a bus stop that’s 2-3 minutes walk from the hotel that connects you to a bus line (173) which leads you straight to the center of the city. Normally it takes 20-30 minutes to get to the center which wasn’t a problem for me and bus tickets for 1 hour drive converted from Polish currency to euros cost around ~1.5 euro which I found quite cheap. Also, in the vicinity of the hotel you have a big shopping mall called Galeria Bronowice, then a Lidl, KFC, McDonalds. Everything is very close to the hotel, up to 10 minutes of walk at the maximum. My stay was short, around 3 days and the day after I came, hotel staff asked if I needed my room cleaned. After one day there was no need for cleaning, but it’s super nice to know that they care about guests having clean rooms so much. That was a big plus for me. I would also like to say that hotel staff were mostly young people that were willing to help with whatever you ask for and answer all your questions. I appreciated that very much. It made me feel like I was more than welcome. In my booking, breakfast was included. Breakfast was excellent. There were a variety of things to try. I believe there was something to satisfy everyone’s needs. Eggs, sausages, a variety of breads, pastry, fruits, vegetables, yoghurts, milk, cheese, a variety of salads and also something sweet too like croissants, pancakes, etc. Whether you like something sweet or salty, I believe you will find something to your particular liking as there are many things to choose from. When I was visiting Krakow, the weather was very cold, so if I didn’t really want to go out for other meals like lunch and dinner I had an option inside of the hotel's restaurant to eat. A few times I took advantage of that option and all I can say is I wasn’t disappointed. The restaurant had tasty dishes

This hotel is lovely and clean, the rooms are spacious and adequate for your stay. The staff are helpful, but speak little English. Breakfast is reasonable. The location is quite far out from the centre and isn't within walking distance. If you ask the reception staff they will ring a taxi for you, however, be prepared to ask price before you get in. The first day our taxi to the main square cost 35 zl, however the next with the same taxi firm cost 130zl, and from there ranged between the two. I do believe the taxi drivers just make it up as they go along, and probably see English tourists as a nice little earner!