Hotel Nowa Panorama

We spent business in Kraków and stayed in that hotel. It was cosy and nice. They have some office space, quick Internet but what I remember the best is the breakfast which were excellent. As it's winter it's important it was warm. They have also parking places at site, it was very convenient.

We visited Hotel Panorama for one night. We took a room with breakfast. There were comparable or cheaper options in Cracow but knowking how busy and loud the city center is during the weekend we looked for smth a bit off Old Town hoping for more quiet stay.. Unfortunately acoustic isolation in the hotel is practically non existent, and we were unlucky enough to be woken up few times by some partying ladies from a room down the corridor. The breakfast was ok for the price (in an option where it’s included in the price of the room - if it was paid separately it would be below expectations for the price). The plus was a very comfortable mattress. Room was also very clean, so was the bathroom, though water pressure in the shower was quite low, unless you like cold showers. Overally - as in the title. The price is a bit higher than other options but it doesn’t come with a quality upgrade. Staff though was very friendly and helpful.

I canceled my booking at Hotel Nowa Panorama in Krakow due to several issues. First and foremost, the hotel was generally dirty. My room had a strong smoky smell because smoking was allowed at the entrance, and since my room was on the first floor, the odor infiltrated the space, likely due to poor ventilation. I found it difficult to sleep because of the noise from guests coming and going, talking, and slamming doors outside. The most significant problems were the smell of smoke and the condition of the room, which was worn and unclean. There was a lot of molds on the bathroom tiles, and the bathroom door had visible grime. Additionally, the area around the hotel was also quite unclean.

My recent stay at Hotel Panorama, which claims to be a three-star establishment, was profoundly disappointing. The most troubling issue was the pervasive sewer odor throughout the room, compounded by a complete lack of ventilation in the bathroom. This created not only an uncomfortable environment but also raised serious health concerns. The room's layout, seemingly converted from a regular apartment, resulted in a lack of privacy and soundproofing. A mere wooden board was all that separated the bathroom from the corridor, making it impossible to ignore the sounds and activities of neighboring guests. The condition of the bedding was lamentable, with an old, uncomfortable mattress and clear signs of neglect under the bed. This level of upkeep is unacceptable for any hospitality establishment, let alone one claiming three stars. A critical safety concern was the electrical socket's placement – it was inappropriately affixed to a shelf directly above the work area, forcing me to boil water precariously above my head. Such an arrangement is not only inconvenient but also poses a significant risk. Furthermore, the additional charge for a vegan breakfast, which was below par and reused from the previous day, leading to sour food, was surprising and disappointing. The regular breakfast options like over-salted, oddly sweetened scrambled eggs were equally subpar. The amenities promised, such as TV and Wi-Fi, were inadequate. The tiny TV placed high near the ceiling and the weak Wi-Fi signal demonstrated a lack of regard for guest comfort and convenience. In summary, my experience at Hotel Panorama fell short of the basic standards expected of a three-star hotel, from room comfort to safety, cleanliness, and food quality. This stay was a letdown, and I hope my feedback encourages significant improvements

Comfy, clean and warm rooms, welcoming and helpful personnel. Great breakfast of many varieties with warm food, themed for season we are in, for example tea additives in autumn style. Highly recommend for trip with friends.

Everything was excellent ! Staff, price, location, quality od service. One "minus" : heaters are at high level and it's too hot in the room :-) Good 3 stars quality. And receptionist Anna was the best. Breakfasts are also 5/5. I will back during next stay in Krakow.