Great Polonia Kraków Kazimierz

Good place to stay for a short time

The hotel exceeded my expectations – very clean and comfortable rooms, friendly staff, and a perfect location close to Krakow’s main attractions. Breakfast was tasty and varied. An ideal place for a weekend getaway, I highly recommend it!

Nasty,mold in the shower and roaches. No AC. No safe even though it states it has one. Good area ,but they need to clean the place.

Do not stay at this hotel!!!!! There was no reception staff we had to self check in, the room was tired and dirty, we had double beds but was only covered by a single duvet, the pillows were folded over duvets and both had no matress or pillow protectors, the location was terrible as it is situated opposite a pub. We went for a weekend but did not sleep a wink as the noise from the the pub went on until 4am in the morning. They were renovating the restaurant and started work at 7am on monday morning, we were so pleased to leave the place

We stayed 3 nights in January 2025. Upon arrival, we struggled to find the hotel entrance. I was not expecting that no one was there to receive/welcome us. Instead, we had to call a number, where a lady explained I would receive an email with a bunch of codes to enter de building and get my room keys. Seemed something shady, which I have never experienced before. In the following 3 days, I have never saw any receptionist! The staff is kept to the minimum and it seems more like an aparthotel kind of building then an hotel. The beds were not comfortable. In the places, you could already feel the mattress springs, the pillow was also not good (for me) and, I didn't felt I've rested during my stay. Normally, when I enter a hotel room, it feels cozy and welcoming... well, that was not the case with this one. Unfortunately, I was happy to leave after those 3 nights. On the positive side, the breakfast was good. Plenty of options and a ok'ish expresso. The only staff I saw was during breakfast and... seems they were doing a sacrifice to serve us. No one showed us a smile. They did their job in keeping the place clean and replenished but, that was it! Overall, I gave 3 stars mainly because of the location and breakfast, otherwise it would be 1 or 2.