JW Marriott Masai Mara Lodge
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1 night
1 room, 2 adults, 0 children
All properties in Koyaki

JW Marriott Masai Mara Lodge

2025 Global 100 – Cultural Hotels
Maasai Mara National Reserve, River, Koyaki, Narok 00100, Kenya
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hotel overview picture
Highlights
Lots to do
Excellent service
Ideal location
Delicious breakfast
Sparkling clean
Amenities
Outdoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Bar
Restaurant
Tour/Ticket Service
All amenities
Property Description
JW Marriott Masai Mara Lodge marks the debut of the first Luxury Safari Lodge in the brand portfolio. Overlooking the Talek River and the Masai Mara National Reserve, this Lodge located on community land, features 21 luxurious tented suites (including a 2-tent family suite), all with their own private outdoor Jacuzzi tub and deck, ensuring an immersive encounter with nature.Guest experiences include meals from our JW Garden, both on property and bush meals as you explore the savannah during Game Drives, capturing the moment with our Canon photography studio. Holistic Wellness at the spa by JW, fitness center and outdoor pool. Relax in our communal areas including Sarabi Restaurant, Fig Tree Lounge and a large outdoor viewing deck with a fire pit. We also provide airstrip transfers, culinary experiences and specialty meals, serene spaces and many meaningful moments in one of the finest African Safari Lodges. For the safety and comfort of our guests we have age restrictions for children under six.
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9.8/10
Outstanding
Cleanliness9.8
Amenities9.8
Location9.8
Service9.8
All 40 reviews
Surroundings
Landmarks: Masai Mara village
(3.4 km)
Landmarks: Best Camping Tours Campsite
(3.4 km)
Landmarks: Hot Air Safaris
(3.8 km)
Landmarks: Talek River
(5.3 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive, Suite, 1 King, River View, Patio, Plunge Pool, Whirlpool
6

Executive, Suite, 1 King, River View, Patio, Plunge Pool, Whirlpool

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Room Details
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Deluxe Sunset, 1 Bedroom Suite, 1 King, River View, Patio, Whirlpool
8

Deluxe Sunset, 1 Bedroom Suite, 1 King, River View, Patio, Whirlpool

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Blackout curtains
Room Details
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Deluxe, Suite, 1 King, River View, Patio, Whirlpool
7

Deluxe, Suite, 1 King, River View, Patio, Whirlpool

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
Check Availability
Deluxe, Suite, 2 Queen (s) , River View, Patio, Whirlpool
8

Deluxe, Suite, 2 Queen (s) , River View, Patio, Whirlpool

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
Check Availability

Guest Reviews

9.8/10
Outstanding
40 reviews
Verified Reviews
  • Cleanliness9.8
  • Amenities9.8
  • Location9.8
  • Service9.8
Average for similar properties in Koyaki
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
We had an absolutely amazing trip to the JW Masai Mara. We saved up our Marriott points for 2 years in order to go and it was worth every point! The resort is truly luxurious and the service is top notch. The staff will help you arrange everything you need leading up to the trip and are extremely responsive. Shout outs to -Nicholas: An absolutely amazing guide and storyteller. He was extremely knowledgeable and authentic. He was very patient with everyone's questions. -Festus: Our second guide after Nicholas had to step away, was the rhino whisperer! He found an elusive rhino when our group made it clear this was a priority. He found the rhino laying down in the middle of a herd of buffalo. He was the first guide to spot it that day. Everyone in our group was ecstatic. -Naicherwa: Our sweet and helpful server. She always remembered our preferences. -Victor: Our favorite bartender. His positive energy, good vibes, knowledge and story sharing was awesome. He also made great drinks. -Patrick, Josiah, and Richard: Also great bartenders who were very personable and professional. Josiah was very light hearted and fun at the sundowner! -Moses and Felix: So kind and helpful with the camera and photos. We love our professional looking photos from the resort's cameras and we couldn't have done it without their help. -Ivy at the spa was amazing and I thoroughly enjoyed my spa treatments Tips for future travelers: -If you go in "summer" (May - September) - bring warm clothes! The first hour of the morning drive and the last hour of the evening drive was truly chilly. I thought about bringing my winter knit hat but didn't and regretted it. My ears were pretty cold at times and my safari hat was not doing it. Bring layers, the temperature at the beginning and end of every drive are vastly different and you want to be able to go up or down. -A full day private game drive seems unnecessary on several levels. We expressed interest in one, but after we explained to our guide that the reason was to see a "crossing" he explained that there were actually no crossings currently happening. Further, if we wanted to see the big river we could propose to our jeep group we have a longer morning drive to do this and then shorten the afternoon drive, which everyone readily agreed too. So we got to go to the river without an all day drive. Also, the animal activity during the middle of the day is pretty low. Mornings and evenings are the best time (considering night drives are not allowed). Finally, it is just a really long day to sit for hours in the jeep. Even if I wanted the privacy of a private driver I would still ask them to go back to the resort mid day. -Definitely use the resort's high tech cameras. This is a huge benefit of the resort and is baked into the rate so not using it is missing out. They charge only $25 for use of high tech cameras and huge lenses. But basically if you keep the camera on "auto" you don't have to do much to get really professiona
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
A honeymoon trip for the ages, made possible by the wonderful staff and property at JW Marriott Masai Mara. My wife and I knew we had picked a nice property, but the JW Marriott went above and beyond our expectations from the dining, to the facilities including our beautiful and comfortable tent, and so much more. Thank you to Wilson, Francis, Richard, Victor, and the whole team for making us feel like royalty, while at the same time family. A special shout out to Joseph our guide who was both knowledgeable, as well as personable and a pleasure to spend many hours with in on safari drives. He made every drive special and went above and beyond each time. We hope to be back soon and will definitely stay at the JW Marriott Masai Mara again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
The JW Marriott is an awesome property set in Mara. The location is very convenient to seeing all parts of Mara. What sets apart this property is the staff! They provide a very individualized service and each detail is taken care of. The food is amazing and chef will prepare any additional requests. I highly recommend visiting this lodge if you plan a Mara vacation.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2025
Amazing safari experience and an immersive service at the lodge. We couldn’t be happier with our trip, we saw the big 5 and many other animals, were treated amazingly by all staff, and cannot wait to return. I cannot recommend the staff enough, Victor’s cocktails, Patrick’s service, Allan’s guiding , and Milton rescheduling our itinerary as plans changed. Lastly, the onsite nurse was very helpful and appreciated. Allan really worked to make sure our safari group was cohesive and fun. He listened to what we wanted to see and somehow made it happen!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 9, 2025
Incredible experience with amazing service, a dedicated photography studio, and the best guides. We loved Eric — he was extremely knowledgeable and kind.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 8, 2025
This lodge and experience exceeded our expectations in every aspect. The facilities, i.e. the common areas, and the tent suites were 12 out of 10. The staff aims and delivers in providing excellent service, from arrival at the air ***** to departure, everybody was extremely accommodating. Particularly: Erik, our game drive guide Stephen, general manager Milton, at the reception area Diana, also front desk and host Uttam, the chef Benjamin, our main waiter Victor, also waiter Dewy and Ivy, at the Spa Agnes, house keeping Ronald at the JW Garden (check it out!) The lodge, safari vehicles and tent suites were smart and thoughtfully designed. All civilized comforts were readily accessible. The best experience!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2025
The entire property and staff work together to make an incredible experience for the guests. The rooms are gorgeous and comfortable. The entire staff goes out of their way to make sure that you have whatever you need when you need it and accommodate all sorts of requests. All the food, game drives and experiences are included. The guides for the game drives are so knowledgeable and share so much insight. The ability to rent a professional camera and get help with it made for incredible pictures for our family. Everything here works so well that going to another place afterwards was a tough transition. From pick up at the airstrip until the farewell it’s all perfect.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 25, 2025
Our ​trip to the Masai Mara and our stay at the JW Marriott w​ere ​exceptional! From the moment we ​arrived ​​and until the ​very emotional moment we ​left (yes, I​ even cried), every aspect of the trip was ​​simply flawless. It​ truly ​was the most amazing travel experience we have ever had. The level of care and attention to detail at the resort ​and by the staff was un​surpassed. ​​ It was like the staff anticipated ​​all of our need​s, even before we knew we had ​​ them. The service, the setting, the ​experience​ was simply perfect​ from ​the very beginning of our trip to the very end. We are ​very grateful to the incredible team ​at the resort who made our ​trip truly memorable. ​We would like to offer a heartfelt thank you to our phenomenal guide Jacob who gave us the gift of seeing the Big 5 and ​the Big 9 and shared his deep knowledge ​of the Masai Mara and ​his passion with us. ​We would also like to thank Josiah, Victor, Elias, ​John, Diane, Nelson, Wilson, Michelle, and Cheril. ​All of you played a ​very special part in creating an unforgettable adventure​ for us. This ​really was the experience of a lifetime, and we cannot recommend ​the resort highly enough. We will ​certainly cherish these memories forever.​ Thank you for a wonderful stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 21, 2025
The JW Marriott Masai Mara was an unforgettable experience, curated with exquisite taste in food and service. The friendly staff here make for a memorable stay, always treating you like family. The best service we have encountered in our travels bar none. The resort itself is beautiful and peaceful, and the cleaning staff is top notch. I would like to share a special thank you to our dedicated driver/new friend (Jacob), dedicated server Killion who always made every meal special, front desk staff but specially Milton who made us feel so welcomed, and the kindness of all the staff in the Canon studio. We had an incredible time at the JW Marriott Masai Mara and highly recommend this resort to everyone!

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Outdoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children aged 6 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2023
  • Number of Rooms: 21
JW Marriott Masai Mara Lodge marks the debut of the first Luxury Safari Lodge in the brand portfolio. Overlooking the Talek River and the Masai Mara National Reserve, this Lodge located on community land, features 21 luxurious tented suites (including a 2-tent family suite), all with their own private outdoor Jacuzzi tub and deck, ensuring an immersive encounter with nature.Guest experiences include meals from our JW Garden, both on property and bush meals as you explore the savannah during Game Drives, capturing the moment with our Canon photography studio. Holistic Wellness at the spa by JW, fitness center and outdoor pool. Relax in our communal areas including Sarabi Restaurant, Fig Tree Lounge and a large outdoor viewing deck with a fire pit. We also provide airstrip transfers, culinary experiences and specialty meals, serene spaces and many meaningful moments in one of the finest African Safari Lodges. For the safety and comfort of our guests we have age restrictions for children under six.

Frequently Asked Questions

What are the check-in and check-out times at JW Marriott Masai Mara Lodge?

The check-in time at JW Marriott Masai Mara Lodge is 15:00 and the check-out time is 12:00.

What amenities and services does JW Marriott Masai Mara Lodge have?

JW Marriott Masai Mara Lodge has the following amenities and services: Shuttle Bus Service.

Does JW Marriott Masai Mara Lodge have a swimming pool?

Yes, JW Marriott Masai Mara Lodge has a pool.

Are pets allowed at JW Marriott Masai Mara Lodge?

Unfortunately, pets are not allowed at JW Marriott Masai Mara Lodge.

Does JW Marriott Masai Mara Lodge provide breakfast?

Yes, guests at JW Marriott Masai Mara Lodge can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at JW Marriott Masai Mara Lodge?

Prices at JW Marriott Masai Mara Lodge are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for JW Marriott Masai Mara Lodge?

The cancellation policy for JW Marriott Masai Mara Lodge varies depending on the type of room and booking conditions.

About This Property

Average Price FromNZD4314
Hotel Star Rating5