Guest User
August 15, 2022
I don't recommend this place at all. I made the reservation directly with them, serious mistake. First they wanted to charge me more than Booking, when I told them, they adjusted the price but claiming that Booking had an error 🙄. A week before my arrival, I sent them an email confirming the reservation. They told me it was ok. Finally when we arrived in Kotor, the receptionist greeted us and accompanied us to a seedy alley, full of rotten smell, where there was a tiny staircase that supposedly led to an apartment where they thought “I would feel more comfortable.” Imagine, having booked a deluxe room, having a stroller and a young daughter, why on earth would I feel more comfortable there?!? What probably happened is that I made the reservation with them and they did not cancel the room in booking, so they have been superseded. They sent me to that pigsty of hell. They are criminals. I had to stay there because I had no other option even though I searched and asked about the old town. They gave me a discount but it wasn't enough to compensate for the bad time and terrible stay we had in beautiful Kotor. I hope karma takes care of these horrible people and place. PS: at night there was NOT ONE light on that staircase of death, I'm grateful that it will be the city of Los Gatos because otherwise, it would be full of rats. PS2: On the second day they sent someone to fix the toilet, not only did they not warn and the guy got in while we were there, but he left everything dirty, left us without toilet paper and no one came to solve it.
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