Hotels Near Surau Al-Muttaqin Taman Desaru Utama in Kota Tinggi

Staffs are friendly to assist during check in. Hotel location is convenient to go buy things. Just the swimming pool not inside the hotel but need to drive a short distance to a club house. Overall is good.

You practically do not have to go out of the resort to have a nice vacay. There are several restaurants, convenience store, water park, swimming pool, spa, karaoke rooms, gym, watersport centre and offers other activities like archery, mini golf and etc. The rooms though dated are clean and well-maintained. The beach is also clean so we enjoy jumping into the sea. Watching sunrise from the beach is also something beautiful…

Overall it was not a happy experience. First day check in we ended up waiting for 1hr to get our room. Room was ok just some stain here and there. Out of 3 towel only 1 was clean. Other 2 have stain and even the bed. Is not a obvious stain so will still ok with it until bathing time, each time someone bathe the water pipe seem to be blocked, Doesn’t flow properly. Breakfast buffet was rather disappointing, option to choose was range but flavour not very nice. Me and my friends felt only the harsh brown & nugget is nice. Remaining soso only. Gotten more disappointed when we go back hotel room and the card sensor wasn’t working. The front counter ask someone to help us check and he said the sensor spoil need install a new wan but they didnt do it after we left but when we still in the room. Felt that the service this time wasnt as what the review said might be cos the hotel was fully booked. (Could be cos holiday) but still felt a rather disappointing trip.

GOOD (well, more or less): *) I slept well as the bed is good enough. However, the bed is too short. I booked a room with king-size bed. Sleeping in the bed diagonally was the solution. *) The staff are friendly, but not all of them are able to speak English confidently. Especially housekeeping staff. BAD: *) Poor sound isolation. You can hear precisely what is being said in the hallway. And can hear what is happening in the neighbouring room. Many rooms have a connecting door, making the sound isolation even worse. *) ”breakfast included”. They only serve a buffet style, consisting of rice, noodles, (overly) hard-boiled eggs, chicken sausages, plus toast with butter, jam and kaya. And a choice between sweetened coffee or sweetened tea. It is not surprising that the breakfast room was pretty much deserted every time I was there: most people prefer to skip this. *) ”every room has wifi”. True, but the internet speed is so low that it isn't usable for reading email or a newspaper. Forget about watching photos or video. Unusable. *) The number lock on the safety box in my room was not working. As a solution the staff gave me the manager's key to it, for me to keep during my entire stay. Imagine this: if I would have had access to other rooms I would have been able to open their safety boxes. The staff did not record that I had that key in my possession. UGLY: *) The electricity outlet in the bathroom was a serious safety hazard. See attached photo. I don't know what they were thinking when they made this: I don't know what plug fits this dangling connector. The lack of isolation makes this dangerous in a room with a wet floor. I guess the conclusion of this story is that you get what you pay for. I paid RM107 per night for a so-called ”Executive Deluxe” room, which is an exaggeration for a standard double room.

- spacious room - hot water available always - didnt have hair dryer - tv channel always stuck and pop up ‘check cable and……..’ but cable always in good condition - friendly staff - iron and ironing board need to pick at reception Overall is satisfied stay, im happy with my stay at this hotel 👍🏻

I walked into the cheap 2 star hotel like any other ordinary day, hoping for an ordinary early night sleep. At the reception counter, I stood to wait for the receptionist to realise I was there. Finally, she looked up, and recognised me. She smiled. I said, wondering to myself what else I might be doing there, that I am checking in, while handing her my identity card. She said, with a big smile as if trying to be sweet, ”Again?” I couldn't help myself. ”Well, I didn't come here to see you!” She sort of laughed at my comment. I think she tried to figure out whether she should be embarrassed or not. I just wanted her to give me my room key. She spent a good few minutes tapping into the keyboard, checking against my identity card. As each minute passed, I thought I should be getting closer to getting my room card. I needed the toilet, quite soon. She offered me a room with no window. I asked whether I could get a room with a window. She then offered me a room with a single bed. I asked if I could get a room with a double bed. Then she said the rooms with double beds are all taken. I said, fine, I'll have the room with the window then. She said those are also all taken. This is when I began to think this must be an ordinary day. Because this is an ordinary conversation. Because ordinary conversations involve ordinary people and ordinary people are just stup*d. She then said the room rate will be some amount. I said fine. I really needed to use the toilet to let go of my ordinary sh*t, by then. She then realised I had already booked online for a room and she had just wasted the last 15 minutes looking for a room that was already allocated to me. There was absolutely no need to look for a double bed, windowed or unwindowed room. Someone else had already done the job. She's not an ugly girl. Big eyes, sharp chin, small frame, an average height. But her makeup was so thick she must have applied them with a rather big paintbrush or a mini-roller. You could easily tell she was hiding some bad skin and that she aspires to be whiter than humanly possible. I am sure makeup comes in many colours but surely milky white is not one of them? Or maybe 'Curd and Whey'. Or, dried up plaster of paris? What do I know. I got my room key. She fiddled with the credit card machine but it's so ordinarily dull, my mind had turned off by then. It had had enough of trying to observe the insipidly mundane. Either that, or it was having a mini-seizure induced by the dullness of this clumsy, unprepared, caked-face, long haired girl, who clearly preferred to be somewhere else fixing her long nails. I felt sad for her though. As she must have felt sad for me too. Here I am, in a certified two-star hotel, alone in a strange city, late at night, eager to go straight into my room to take a big smelly dump. And there she was, struggling to do a simple task at a simple job, hoping that someone decent would marry her soon, clearly for her looks and

Arrived at the hotel at 4pm and check in process was smooth. Given bag of remote control tv and aircond. Wifi was good. Put deposit rm50. Room smell good bedsheet was clean. But the bathroom door cannot close. But its okay because i just stay for one night. The aircond was good but i dont know how to use the tv 🤣. Many mamak restaurant nearby and close to AEON. Checkout process smooth and return deposit. Tq to receiptionist.

I had an exceptional stay at your hotel, largely due to the outstanding service provided by Nelson. His warmth, professionalism, and dedication to ensuring a seamless and enjoyable experience truly sets him apart. From his expert recommendations to his willingness to go above and beyond, Nelson's commitment to guest satisfaction was truly commendable. His exceptional service should be celebrated, and I am grateful for the positive impact he had on my stay. Nelson is a true asset to your team, and I wholeheartedly recommend him to future guests. Thank you for the unforgettable experience.

It was fine for a day. There’s a lot of eateries af that stretch. Also theres malls nearby, super convenient. Also theres free snacks at the lobby and you can replenish your water too.

Room was alright, basic amenities are available. Toothbrush, hairdryer, shampoo, towel, room slippers. Bed and pillow was comfort and had a good sleep. Lighting in the room was nicely done too.. doesnt look shallow or dark/dodgy. Basic and simple breakfast. Keep it up.