Hotels near University Malaysia Sabah in Kota Kinabalu

The hotel is located at the city centre, you can easily to find food and supermarkets by just walking distance. The morning breakfast cafe is full of guests during my stay, not easy to find a seat and breakfast full of variety choices but mostly repeat the same foods. Room cleaning can be improved especially the room carpet look bit dusty but the hotel provided the look slippers to wear in room that’s fine with me. One last thing, the hotel management should change the bath towel to new one as it look unpleasant for guests to use.

Room was good, but the lock door is broken. When we went out. I had to close and bang loudly so the door can locked. picture attach is view from the hotel

An excellent stay again. Reception are friendly and helpful. Room are extremely Clean. I love my room. Important thing is this hotel room toilet using WATER SPRAY (MUSLIM FRIENDLY). This hotel is attached to shopping mall. Convenient. Many eateries too. Breakfast have many choices to fill your empty stomach. This restaurant coffee are excellent. ONE IMPROVEMENT NEEDED : Hope they will consider serving fruits too during breakfast.

Everything was smooth and nice. I checked out late due to overslept. They were nice to understood my situation. I checked in late around 3am. Thank you capital hotel. I had a nice rest.

I recently stayed at Mercure Kota Kinabalu, and my overall experience was a mixture of positives and negatives. The hotel's ambiance and service were generally acceptable, but a couple of aspects left me with a less than perfect impression. On the positive side, the room, although not the promised city view, was comfortable and well-maintained. The amenities provided were standard and met our basic needs for a short stay. The hotel staff were friendly and helpful, adding a pleasant touch to our overall experience. However, one notable drawback was the discrepancy in the room description. Despite being assured of a city view, we were assigned a room overlooking the opposite facing the busy road. While this may seem like a minor issue, it did impact our overall satisfaction, as the promise of a particular view was one of the factors influencing our choice. Another inconvenience was the lack of dedicated parking facilities at the hotel. This meant that my husband had to purchase parking coupons daily, adding an unexpected expense to our stay. Moreover, the strict enforcement of parking regulations by 8 am posed a challenge, especially for guests who preferred to start their day later. In conclusion, Mercure Kota Kinabalu is a decent choice for a short stay, offering comfortable accommodations and friendly service. However, potential guests should be aware of potential discrepancies in room assignments and the absence of on-site parking facilities, which may affect the overall convenience and cost of their stay.

Arrived evening around 6pm. Were greet by staff and check in was smooth. The suite room was big enough to stay. Separate living room. Aircond and wifi was good. If u want to take connecting room please choose suite king and superior twin room. They will arrange for u.

I've had the privilege of staying in numerous Shangri-La's throughout Southeast Asia, and this particular one felt somewhat dated and in dire need of modernisation. I could see signs of improvements in progress, with sections that appeared to have already received a facelift. On my first day, I ventured to the sauna, only to find the temperature so lukewarm that I couldn't even work up a sweat. I voiced my discontent, and I'm pleased to report that the issue was addressed promptly by the next day. One aspect that left me somewhat disenchanted was the interaction, or rather lack thereof, between the staff and guests. It didn't quite embody the exemplary service one would expect from a high-end 5-star establishment. However, there was a shining exception to this observation - Addy, who was stationed at the breakfast area. Addy demonstrated a commendable level of attentiveness, engaging guests at their tables and ensuring needs were met promptly. Whether you required additional items or sought information, Addy was the person to turn to. This kind of service truly exemplified the standard one would anticipate from a hotel of this caliber. I did have an enjoyable stay, but for this hotel to remain a five star there is room for improvement.

Hotel is nice, clean and have good amenities. The room is clean, though not new, but all amenities are working fine. The bed is comfortable and comes with 2 pillows each. The room even has a study table. We use it as a dining table instead. The room has a unique toilet. The shower and toilet bowl is separated having a door each and next to each other. Also, the wall and door of the toilet can slide fully open exposing the sink and the doors of shower and toilet bowl. You can just slide to close everything if you want privacy. The hotel staffs are nice too and attend to your request promptly. I requested for extra pillow and they sent it within a few minutes. The breakfast was also good and delicious. They have a wide variety of dishes from local, western, Indian, Chinese. Though everyday is similar but they change certain dishes such as from fried noodle to fried kuey tiow, fried rice to nasi lemak, etc. The hotel is also close to the waterfront, eating places and walking distance to Suria Sabah shopping centre. Overall, a good hotel to stay in.

This is the first and the last time we check in this Inn. Obviously can hear loud noise from outside from the room. Staffs voice are horrendously loud, howling laughing like no body business when it's already late at night. Played loud music until late night. Room are not sound proof, you can practically hear people conversation from outside and people walking around upstairs. Unless you can bear with all these by all means you can check in here.

Very disappointed..I don't know why you staff say the remote tv gone.!!!!then I loose my deposit RM50,,,for those bastard staff,,if U want took d RM50,just let me know and don't claim or charged me like a thief to stole U remote tv... Just let those person who check my room that time,,I won't let U go so easily...”berani buat berani tanggung,tolong jangan menyesal...”