Best Kota Kinabalu Spa Hotels

I initially stayed 2 nights January 2025, climbed Mt Kinabalu, and came back for another night. Different but similar rooms. Very comfortable bed, great shower; mini-fridge and safe also available. Restaurant served good food. A pity the Spa wasn’t open as after my mountain climb I could hardly walk and my legs and back badly needed a massage! Hamizam Bin Ismail, the Front Office Manager, was always very friendly and eager to assist wherever he could.

Front desk service is best, friendly with most smiling face, always greeting and friendly chat to customer, bedding matters a bit soft and some spring is not well in condition, but ovell room amenities is good. However, I really wondered why a 5 stars Hotel the restaurant all size plate, bowl, even cups are so so oily, sticky, food mark, stains on almost all pieces of them, I keep on looking for more clean one but sad to said is no one is clean, really very sticky and oily, hope the restaurant can look serious on this matter, I can said I never seen such dirty plate, even I go to 2 or 3 star hotel, the plate is more clean then Le Meridien, but food and beverage is good, I love the service can custome order our favourite fresh fruit juice and coffee

Lovely hotel, a little old (it opened in 1977) but you can feel it has got a lot of character. Kudos to EVIS from Bell Service, he’s a humble gentlemen who loves to engage with his guests. He assisted me with my luggage and escorted me to my room. He knows the hotel inside out and loves to share his insights. Also a shout out to MARY from front desk, she is amazing. She is multi functional with assisting me to check-in PLUS helping me with concierge matters regarding my flight ticket. Exceptional staff. Thank you for having me!

Fantastic hotel getaway , 😃 love the pools, suitable for family with kids as little magellan provides various activities for your little ones. Definitely will come back 😁

Thank you the reception staff Mr Aiman for excellent service and excellent attitude and communication skills, he assisted with his best and we felt great and comfortable with his service , this is totally the highlight of my trip stayed with Shangri la ! Pls kindly convey to Mr Aiman , and keep up with his good work 👍🙏

Stayed two nights in a seaview room. Room was clean, mattress and pillows fresh and comfortable, and the view was outstanding. Food and service at the hotel restaurant Cafe Boleh and the poolside restaurant was good. We had thin-crust pizza by the pool both days. Only disappointment, Cafe Boleh ran out of fish for ”fish and chips” on the 2nd day when we tried to order it for dinner.

Fabulous service, room was impeccably, clean, and modern, host to hotel was very responsive through WhatsApp, location, right in the heart of KK, bed, super comfortable, and the pillows, one issue was just the check in part. You do need to have WhatsApp, and not only dead on your phone, but to be able to call the host in order for them to let you in the door. I did mention a suggestion to the host about just adding a doorbell for people who aren’t tech savvy. But other than that everything was perfect. Secondly, you do need to climb stairs. You will need to climb to the second floor just to get to their level then you climb another floor to get to the hotel. 

After a long trip arrived at hotel and quickly signed in. We were upgraded to a fantastic room, however phone and TV not working but a great balcony view of the South. China Sea and to the left the jungle. It was lovely to sit and watch the various birds and fireflies. Malaysia Airlines had lost one of our bags and did not seem concerned however after no success we spoke with James at reception who soon sorted it out and it arrived at 9pm. One day wasted Thanks Malaysia Airlines. The next day we had a leisurely breakfast plentiful and good choices of Malay and Western. Very courteous staff. Saw our first monitor lizard and had a garden tour by. a very informative employee Roy. Decided against the nature walk as advised not much to see this time of year. Spent most the day on the empty beach ( Some jellyfish but otherwise a nice dip) and in empty swimming pool. 3 linked pools lovely and warm but needs some maintenance and jacuzzi not working. Only a couple of restaurants were open and although quality of food was good the menus were similar. On our last day we had a very good Chinese style meal in The Noble House (Only open until early evening). As with most meals we were the only ones in the restaurant. All meals were very reasonably priced. The advertised firefly. tour was cancelled due to low tide but Christina arranged a private trip to see them and also the proboscis monkey. Well worth it. . Points to Note Low occupancy with the majority of guests staying overnight only, meant we had pools and beach to ourselves and the restaurants were virtually empty. Disadvantage was that some restaurants. and snack places did not open. Lovely remote location fantastic view , beach and garden walks however nothing in walking distance of the resort so unless taking a. taxi or day trip would not see or meet other local people restaurants or shops. Note the hotel shop has very limited souvenirs and only a few crisps and drinks. We had a great relaxing time, the hotel needs some updating and maintenance but that did not affect our.enjoyment. Staff were helpful and courteous and room clean and well stocked with water tea and coffee. A/C fine. So if you want a relaxing beach and pool holiday with good food and when we were there tranquility we recommend Nexus. PS book trips at the hotel as the one we booked through our agent was about 3 times more.

Location: Good location, a lot of restaurants nearby. Walking distance to Saturday night market (3 min) & Sunday Gaya Street Market (1 min). Suria shopping mall 3 min walk. Room: Spacious room, clean bathroom. Con: No free parking, not easy to look for parking.

I've read lots of reviews about this resort before booking a stay. All i can say is I'm very satisfied with the service. The room is clean & bathroom too. They provide everything, soap, shower gel, shampoo, toothbrush, towels..only a floor towel is missing. But when i requested for it, it was quickly delivered to our room. We parked our car at the side of the roads, just like everyone did, but we couldn't find a big rock to choke the back wheel (cos we see everyone did it cos the road is steep). So, we tried to ask one of the staff at the restaurant to help us to find a rock for our car, even though we're not confident that our request will be heard cos all the staffs were very busy at that time. But to our suprise, when we checked our car not too long after, they already put the rocks there. The food at the restaurant was delicious & i think the prices are reasonable. At night, we really enjoyed the view from our room. You can see the whole city & the night lights view is amazing. We don't mind the bugs cos yea we expected them as the resort is near to nature. In fact our kids enjoyed looking at the nite creatures especially the fireflies. Surprisingly, there's no mosquito at all. The breakfast was simple, there were fried noodles, fried rice, fried eggs, sausage, baked beans, bread & toaster provided, coffee & tea. The fried noodle was tasty. When we arrived for breakfast, some of the food were finished but was quickly replenished. So, all i wanna say is please give this place a try. Some of the reviews are not agreeable for me. The staffs are really trying their best. If you need anything, please just ask from them & don't just simply give bad review when u didn't get what you didn't ask.